kin. Reviews

Name: kin.
Address: 15 Greenfield Crescent, Birmingham, Birmingham, Birmingham
Rating: 4.95

5.0 Rating 1,951 Reviews

99 %

of reviewers recommend kin.

5.0

Based on 1,951 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About kin.:

kin. Furniture & Design Store - We bring together a range of products from the leading Scandinavian design brands such as HAY, Muuto, &Tradition, Carl Hansen & Son

As a small independent store in the heart of Edgbaston, Birmingham we curate and have a passion for everything we sell. We listen to what our customers need, and are proud to deliver a personal, friendly service with every purchase.

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M Pinkerton

kin. 5 star review on 10th November 2022

Anonymous

Anonymous // 01/01/2019

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“Excellent service. Love my georg stool and beautiful planter by ferm living.”

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“Great communication and support throughout! Thank you I love our new pendant light”

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“Beautifully made and delightfully different. The sort of thing that gives pleasure whenever you look at them.”

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“I’ve been to Kin a number of times now and each time, I like it more. There’s a whole variety of aesthetically tempting products and I’ve bought a small number of really inspiring things. The staff are always approachable but never intrusive and seem happy to offer guidance and information about their products.”

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“Bought a sofa during their sale. Kin were incredibly helpful through every step of the way. Would 100% recommend.”

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Thank you so much for the 5 star rating! We are delighted that you were able to take advantage of our sale and that you found the process of buying a sofa with Kin to be incredibly helpful. It truly means a lot that you would recommend us. Thank you!

“Beautiful products and really quick delivery.”

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“Gorgeous vase and fast delivery. Couldn’t be happier.”

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“I love KIN! Beautiful site and product catalogue. Quick shipping and great communication. Thank you!”

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“Site easy to navigate. The lovely muutti round coat hooks arrived on time and well packaged”

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“Such a great store! Love their stuff and the team are so friendly.”

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“Very happy with the service at Kin. Had an issue with one of the Mono bottles. Lewis resolved the problem quickly. Highly recommended company”

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“Trusted and reliable service. I was kept informed throughout and the product was delivered on time. The range online is impressive!”

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“Looking great”

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“Had a great experience - thank you. Products arrived promptly and securely packaged! Will shop again!”

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Thank you Holly-Leigh for your feedback. We are so glad to hear that you had a great experience with Kin! We really appreciate your feedback and your support, and are so glad that your products arrived promptly and securely packaged. We look forward to serving you again soon!

“Meticulous service and fast feedback! Strongly recommend Kin!”

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Thanks Edo, We really value your feedback and glad we were able to help with your order. Thanks, Lewis

“Really lovely product. Swift and efficient service. Highly recommended”

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Hi Serena, Thank you so much for your lovely review. We hope you love your order. Thanks Lewis

“We bought the "leaf" floor lamp in grey. We already had the same lamp from another retailer in black so knew the product. Having searched the internet KIN had it on sale which gave a saving of approx £50 but this was partly reduced by the £15 shipping charge. The product I think is made in Denmark and unlike the other retailer KIN supplied it with standard UK style plug, so additional rating for attention to order detail.”

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“Only half my order was delivered. None of the email’s explained my order would be delivered in two parts. I had to follow up to confirm when the rest of my order will arrive & 5 days later I’m still waiting.”

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Hello, Thanks for your review. Whilst I appreciate it may be frustrating that all elements of your Palissade order did not arrive in the one delivery, as we have explained, we had some logistical challenges at our end that made this difficult. Our priority was to dispatch the larger Palissade pieces to all customers as quickly as possible, and dispatch the cushions separately via courier. I can see we received and delivered the main part of your order well within our estimated lead time, and I feel we have communicated with you as best we could. Thanks Lewis

“Great product and despatched promptly.”

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Thank you so much David for your 5 star rating of kin! We appreciate your continued support as a repeat customer. We are so pleased you are happy with your purchase of our great product that was despatched promptly. Thank you!

“Lovely product and great packaging. Nice to see no plastic in the packaging”

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kin. is rated 5.0 based on 1,951 reviews