Kimis Pet Emporium Reviews

Name: Kimis Pet Emporium
Address: 27 Phoenix Road, Crowther, Washington, City of Sunderland
Rating: 4.74

4.7 Rating 267 Reviews

93 %

of reviewers recommend Kimis Pet Emporium

4.7

Based on 267 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat

About Kimis Pet Emporium:

Kimi's Pet Emporium offers the ultimate pet shop experience.Quality Products for pets and pet owners.We have all the pet supplies, pet food, toys and accessories you and your pet need at great value prices.Come along to our Washington Store.

Visit Website

Phone:

01914151333

Location:

27 Phoenix Road,
Crowther,
Washington
City of Sunderland
NE38 0AD

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Kimis Pet Emporium 5 star review on 13th February 2024

Victoria Keenan

Kimis Pet Emporium 5 star review on 10th December 2022

Josine Veenhuijzen

Kimis Pet Emporium 5 star review on 3rd December 2022

Lisa Burn

Kimis Pet Emporium 5 star review on 19th May 2019

Kym Marshall

Anonymous

Anonymous // 01/01/2019

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“Excellent service. Trouble free with deliveries next working day and payment terms to suit”

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“All fine, what else is there to say? Just fine.”

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“Great service. Super quick delivery”

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“Absolutely awesome. Quick delivery, highly recommended.”

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“Fantastic service and products. Delivery charges are very reasonable and they always endeavour to dispatch and deliver within 48 hours. On the one occasion they were running late due to an item being out of stock and my cat was looking impatient for his Canagan, I called them and they organised an immediate 24 hour dispatch. I order regualarly from them now and am so impressed with their service.”

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“All good. Thank you.”

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“Excellent service”

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“Toy arrived with a security tag on, e-mailed them and got a rude reply from the owner- shame!”

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The customer purchased a £6.99 Stuffing Free dog toy with squeakers in the tail and head. Due to the nature of the product and the relatively low cost of the item they do not have security tags fitted. We checked all of our stock and could not find any type of tags fitted to any of the remaining items in stock. We replied to the customers email once but did not receive any further correspondence. The email sent to the customer does not include a rude remarks . (See below) If the customer would like to forwarded on the email sent to them with any rude remarks we will fully investigate the problem. Dear ..... If you could please send us a photo of the security tag we will forward it onto the manufacturer. We will then send you a return form to send the item back for either an exchange or a refund. Sorry for any inconvenience this may have caused. Regards .....

“Good price. Prompt deliery”

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“I order my dogs canagan food very regularly from yourselves on next day delivery had no problems will always use this company xcx”

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“My cat loves this food, and I love that it has a high meat content. Good price and speedy delivery.”

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“Kimis pet emporium was amazing so easy good value, fast delivery 5 out 5 for me defo use again fab”

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“Only problem first driver tried to deliver to wrong address but delivered safely next day with different driver. Would use you again. Thank you”

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“Excellent service at a good price”

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“Measurements not true. Unable to use. Wasted my money”

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“Phoned them regarding a requirement & answered professionally & promptly”

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“Great shop and service! I've been buying my dog's food for about 2 years now with them and the service is spotless! Quick delivery too because when I buy something it arrives next day! Fantastic!”

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“Pleased with the service. Had to get used to the new method of payment, but it was OK.”

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“First class speedy delivery excellent service recommend”

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“Excellent service, keeps me updated about my deliveries, prompt service too”

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Kimis Pet Emporium is rated 4.7 based on 267 reviews