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Kimis Pet Emporium Reviews

4.7 Rating 282 Reviews
93 %
of reviewers recommend Kimis Pet Emporium
Company Reviews Product Reviews
53
 Metrics Info
4.7
Based on 282 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Read Kimis Pet Emporium Reviews

About Kimis Pet Emporium:

Kimi's Pet Emporium offers the ultimate pet shop experience.Quality Products for pets and pet owners.We have all the pet supplies, pet food, toys and accessories you and your pet need at great value prices.Come along to our Washington Store.

Visit Website

Phone:

01914151333

Location:

27 Phoenix Road,
Crowther,
Washington
City of Sunderland
NE38 0AD

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Alison Collins
Verified Buyer
“Super quick delivery and Kimi points on each order which gives you money off your next order. What’s not to like!!”
Helpful Report
Shirley Williams
Verified Buyer
“Fantastic experience. Ordered a red light Kit which arrived promptly and have used it for my little dog. So far I am very happy with my purchase. Highly recommend”
Helpful Report
Helen
Verified Reviewer
“I ordered from Kimis, but it didn’t turn up for ages… Royal Mail fault. Kimis appologised and did everything to make things right. I have since re-ordered due to great customer service. Thankyou”
Helpful Report
Karen Newman
Verified Buyer
“My second order with Kimis Pet Emporium and again a great experience. I would definitely recommend.”
Helpful Report
Anonymous
Verified Buyer
“Great item, arrived on time and as described.”
Helpful Report
Aiyona Hunt
Verified Buyer
“The item was exactly what I wanted, but was annoyed at how long it took to deliver, Almost a week is way to long”
Helpful Report
Thank you for your feedback, and I am so sorry to hear that you were frustrated with the delivery time. Taking almost a week to arrive is definitely not the standard we aim for! To give you a bit of context, we have recently been experiencing some frustrating issues with late deliveries by Royal Mail, which has unfortunately caused delays for several of our customers. We are working closely with them to iron out these service issues and get parcels moving faster. We are so glad to hear that the item itself was exactly what you wanted, and we truly appreciate your patience with the delivery delay. If there is anything else we can do for you, please don't hesitate to reach out.
Anonymous
Verified Buyer
“Great service. Quick delivery!”
Helpful Report
Tim Boxall
Verified Buyer
“First order with Kimis and happy with purchase also delivery was at a price I was happy to pay not like others I had looked at.”
Helpful Report
Dorothy Boyd
Verified Buyer
“Excellent staff and service”
Helpful Report
Lynne Kilshaw
Verified Buyer
“Only place I could get the dog bowls I wanted, well packaged and fast delivery, great”
Helpful Report
M G Marshall
Verified Buyer
“Good price quick delivery well packaged”
Helpful Report
Veronica Elliott
Verified Buyer
“As always great and friendly service.. my German shepherd loved Eden semi moist country feast. It’s full all nutrients without grain and gluten. She’s a fussy eater this only food she’ll eat.”
Helpful Report
KAREN HUNT
Verified Buyer
“Great products. Delivery is quick and comms are good.”
Helpful Report
Brian Dalton
Verified Buyer
“Kimis has been my goto for my dog's food for a few years now, and I have no intention of changing. Prompt (and free (over a minimum spend)) delivery. Great customer service and loyalty points - what's not to like?!”
Helpful Report
Kathleen Coffer
Verified Buyer
“My dog likes this, i've tried others but he refused them, this has everything in it he needs to support his gut aswell which is what i needed, the service is great i only waited a couple of days for it to arrive thank you”
Helpful Report
Josine Veenhuijzen
Verified Buyer
“Fast delivery Splendid product”
Helpful Report
Anonymous
Verified Buyer
“Excellent service as always and great fast delivery couldn’t be without them or should l say my pooch couldn’t be without them!!!”
Helpful Report
Jo Ridsdale
Verified Buyer
“Great company. Great prices. Quick delivery. Thank you”
Helpful Report
Jan Nicholson
Verified Buyer
“This is the second dog bed I have bought from kimis. The site is easy to navigate and the items are dispatched quickly. I would recommend”
Helpful Report
Alison Collins
Verified Buyer
“Many UK pet shops will not deliver to Northern Ireland or charge extortionate shipment fees. Kimis Pet Emporium was more than accommodating and provided a very reasonable and super quick delivery service.”
Helpful Report
Kimis Pet Emporium is rated 4.7 based on 282 reviews
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