Kimis Pet Emporium Reviews

Name: Kimis Pet Emporium
Address: 27 Phoenix Road, Crowther, Washington, City of Sunderland
Rating: 4.76

4.8 Rating 254 Reviews

94 %

of reviewers recommend Kimis Pet Emporium

4.8

Based on 254 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Kimis Pet Emporium:

Kimi's Pet Emporium offers the ultimate pet shop experience.Quality Products for pets and pet owners.We have all the pet supplies, pet food, toys and accessories you and your pet need at great value prices.Come along to our Washington Store.

Visit Website

Phone:

01914151333

Location:

27 Phoenix Road,
Crowther,
Washington
City of Sunderland
NE38 0AD

Write Your review

Tell us how Kimis Pet Emporium made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Kimis Pet Emporium 5 star review on 13th February 2024

Victoria Keenan

Kimis Pet Emporium 5 star review on 10th December 2022

Josine Veenhuijzen

Kimis Pet Emporium 5 star review on 3rd December 2022

Lisa Burn

Kimis Pet Emporium 5 star review on 19th May 2019

Kym Marshall

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order, very prompt delivery and some good offers. I am a returning customer for some years now and have no intention of changing my supplier.”

Helpful Report

“Easy to use site fast delivery just excellent service”

Helpful Report

“Fantastic company staff are amazing a nd very helpful and friendly”

Helpful Report

“Ordered a dog bed and then a few days later just got the money refunded to my account - no explanation as to why but they obviously cancelled my order for whatever reason. Suppose I should be grateful they refunded me. Then get an email asking for a review. Rather weird.”

Helpful Report

“Very good service , arrived early and delivery girl was very helpful and polite. That you.”

Helpful Report

“Very happy with service and little dog loves these treats!”

Helpful Report

“lovely fleece dog jumper fits perfect and looks lovely an warm .”

Helpful Report

“I visited the shop for the first time this week to buy a bulk order of raw food - great choice and availability of all flavours with a very friendly and helpful gentleman who carried everything to the car for me. I then returned at the weekend with my husband for some natural treats which were all very fairly priced. This time we had some good football crack with the young lad working there! On top of that I have a rewards account now, gaining points which will give me discounts on the future. We'll definitely be back 👍”

Helpful Report

“Fantastic staff , couldn’t be more helpful.”

Helpful Report

“Always fast delivery and first class product!”

Helpful Report

“Excellent service awaits very helpful”

Helpful Report

“Excellent service. The dog food ordered was out of stock due to supply issues. I was kept informed of this and when available, they sent by express delivery at no extra charge.”

Helpful Report

“Really helpful staff - including carrying heavy item to my car. Great range of different dog food to try with good advice to help choose - and they often have special offers on too.”

Helpful Report

“Good quality products. Fast delivery.”

Helpful Report

“Excellent service, so very helpful.”

Helpful Report

“Excellent service and a speedy delivery service and more importantly 100% reliability!!! Simply the best!!”

Helpful Report

“My order arrived quickly and I am very happy with it”

Helpful Report

“Always very good service”

Helpful Report

“Shopped at Kimi's for a few years now. Dry dog food mainly. Knowledgeable, dog owning staff/ownership, always friendly and helpful. Hope to continue my custom for a few more years yet.”

Helpful Report

“Order arrived safe and sound with no issues”

Helpful Report

Kimis Pet Emporium is rated 4.8 based on 254 reviews