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Kimis Pet Emporium Reviews

4.8 Rating 288 Reviews
93 %
of reviewers recommend Kimis Pet Emporium
4.8
Based on 288 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Read Kimis Pet Emporium Reviews

About Kimis Pet Emporium:

Kimi's Pet Emporium offers the ultimate pet shop experience.Quality Products for pets and pet owners.We have all the pet supplies, pet food, toys and accessories you and your pet need at great value prices.Come along to our Washington Store.

Visit Website

Phone:

01914151333

Location:

27 Phoenix Road,
Crowther,
Washington
City of Sunderland
NE38 0AD

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“One of the few who stocks Canagan! Best dogfood ever”
Kimis Pet Emporium 5 star review on 10th December 2022
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“A returning regular customer of a few years. My goto for food and treats for my dog. a good range of high end (and more modest) products. Always prompt delivery.”
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“Very helpful and friendly. Good quality products.”
Kimis Pet Emporium 5 star review on 3rd December 2022
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“A prompt and very reliable service”
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“Arrived quickly, packaging was great and sturdy and not too big either. Will use again.”
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“First class service”
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“Great service and delivery, i will be using again”
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“Very fast and efficient and order was correct so all you could ask for.”
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“Good service in the future I will buy dog food just from Kimis Thank you.”
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“Great variety of good quality products. Great service. Been ordering from Kumis for a couple of years now, highly recommend.”
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“Excellent quick service and good prices.”
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“Really good, will use again”
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“I was a little disappointed by lack of communication. No email to confirm purchase and payment. I rang as things seemed to be taking a while nice person on end of phone and explained something was out of stock, would of been nice to have had an email communication though to let me know the reason behind delay.”
Helpful Report
Dear Lynn, Thank you so much for your feedback about Kimi's Pet Emporium! We strive to ensure our customers have the best experience possible. The emails are auto generated when an order is being process. We did try to look into this issue further but could not find a order on Kimi's in your name. If there's ever anything else you need, please don't hesitate to reach out so we can help. Thanks again!, Kimi's Pet Emporium Team
“Quick delivery thanks”
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“Picture shown for the item I purchased was double the size for what I actually got. I made a point of trying to find the amount of tablets but there was none. Not a happy customer 🙁”
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“Very easy to order and fast delivery Good quality dogfood”
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“I ordered a food delivery on the 23rd March, to date I have not received it, three weeks ago I contacted Kimis to ask what has happened to my order, they apologised and promised to re-send the order. As of 24th May I have received nothing, absolutely appalling. I will never use this company again.”
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“would definitely be buying from your store again once the lockdown is over!”
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“Excellent service with prompt communication. First class service.”
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“Great products that are full of goodness, fast delivery. Really looking forward to giving my dogs their Christmas gifts.”
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Kimis Pet Emporium is rated 4.8 based on 288 reviews