Kimis Pet Emporium Reviews

Name: Kimis Pet Emporium
Address: 27 Phoenix Road, Crowther, Washington, City of Sunderland
Rating: 4.75

4.8 Rating 179 Reviews

94 %

of reviewers recommend Kimis Pet Emporium

4.8

Based on 179 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Kimis Pet Emporium:

Kimi's Pet Emporium offers the ultimate pet shop experience.Quality Products for pets and pet owners.We have all the pet supplies, pet food, toys and accessories you and your pet need at great value prices.Come along to our Washington Store.

Visit Website

Phone:

01914151333

Location:

27 Phoenix Road,
Crowther,
Washington
City of Sunderland
NE38 0AD

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Kimis Pet Emporium 5 star review on 13th February 2024

Victoria Keenan

Kimis Pet Emporium 5 star review on 10th December 2022

Josine Veenhuijzen

Kimis Pet Emporium 5 star review on 3rd December 2022

Lisa Burn

Kimis Pet Emporium 5 star review on 19th May 2019

Kym Marshall

Anonymous

Anonymous // 01/01/2019

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“Very good and quick service delivery. Very happy with the products and easy to order. Thank you”

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“A well made quality product”

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“Bought the Ostrich bone for my dog. Quick delivery and my dog has enjoyed the bone very very much”

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“Quick delivery with free treats for the pig!”

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“Arrived quickly and well packaged”

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“Great service and prices”

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“A perfect transaction”

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“Brilliant fast service!”

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“Quick and effecient”

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“Prompt delivery and good price”

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“Great Toy and very well put together, played with it for hours and not really any damage at all”

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“Excellent service, prompt delivery, competitive prices”

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“Excellent service. Trouble free with deliveries next working day and payment terms to suit”

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“All fine, what else is there to say? Just fine.”

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“Great service. Super quick delivery”

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“Absolutely awesome. Quick delivery, highly recommended.”

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“Fantastic service and products. Delivery charges are very reasonable and they always endeavour to dispatch and deliver within 48 hours. On the one occasion they were running late due to an item being out of stock and my cat was looking impatient for his Canagan, I called them and they organised an immediate 24 hour dispatch. I order regualarly from them now and am so impressed with their service.”

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“All good. Thank you.”

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“Excellent service”

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“Toy arrived with a security tag on, e-mailed them and got a rude reply from the owner- shame!”

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The customer purchased a £6.99 Stuffing Free dog toy with squeakers in the tail and head. Due to the nature of the product and the relatively low cost of the item they do not have security tags fitted. We checked all of our stock and could not find any type of tags fitted to any of the remaining items in stock. We replied to the customers email once but did not receive any further correspondence. The email sent to the customer does not include a rude remarks . (See below) If the customer would like to forwarded on the email sent to them with any rude remarks we will fully investigate the problem. Dear ..... If you could please send us a photo of the security tag we will forward it onto the manufacturer. We will then send you a return form to send the item back for either an exchange or a refund. Sorry for any inconvenience this may have caused. Regards .....

Kimis Pet Emporium is rated 4.8 based on 179 reviews