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Kimis Pet Emporium Reviews

4.8 Rating 227 Reviews
94 %
of reviewers recommend Kimis Pet Emporium
Company Reviews Product Reviews
30
 Metrics Info
4.8
Based on 227 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Kimis Pet Emporium Reviews

About Kimis Pet Emporium:

Kimi's Pet Emporium offers the ultimate pet shop experience.Quality Products for pets and pet owners.We have all the pet supplies, pet food, toys and accessories you and your pet need at great value prices.Come along to our Washington Store.

Visit Website

Phone:

01914151333

Location:

27 Phoenix Road,
Crowther,
Washington
City of Sunderland
NE38 0AD

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Anonymous
Verified Buyer
“Quick delivery”
Helpful Report
Vivienne Percival
Verified Buyer
“Great experience I rang through very helpful Advisor understanding my request and have received my goods in 3 Dsys. Excellent”
Helpful Report
Anonymous
Unverified Reviewer
“Great Shop . Loads of things you won't find in PAH.”
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Omid Karimpour
Verified Buyer
“2nd time I have ordered from here and they did not disappoint.”
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Jacqueline Davis
Verified Buyer
“Was contacted about problem with order but sorted out very quickly and efficiently”
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Josine Veenhuijzen
Verified Buyer
“Best dry food ever Fast delivery”
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Anonymous
Verified Buyer
“Second time ordering from Kimis. Both times received as detailed and when they said.”
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Anonymous
Verified Buyer
“I have only made one purchase from Kimis Pet Emporium and sadly my pet does not want to eat the food I purchased for her. The delivery time was not too bad but I am disappointed that the food is not an instant successs”
Helpful Report
Andrew Pearce
Verified Buyer
“Very poor in notifying of delivery”
Helpful Report
Thank you for your feedback about Kimi's Pet Emporium, Andrew. We appreciate you taking the time to share your experience and we apologise for any inconvenience caused, especially concerning notifying of delivery. Estimated delivery dates are provided when ordering and delivery notifications should be received from our courier as standard. If a issue has occurred we would like to know what the problem was and how we can do better in that area. We ask if you could provide our customer service team with specific details regarding the issues. Once again, thank you for letting us know.
Elaine Bailey
Verified Buyer
“Delightful company to deal with. Great advice from the owner on coping with an elderly dog. You don’t get service like this from the bigger pet outlets.”
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Patricia Allen
Verified Buyer
“Easy ordering and no trouble with delivery”
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Anonymous
Verified Buyer
“Great attitude to customer service feels like you matter - a rare attitude nowadays!!! Also it’s great to support the independents I thoroughly recommend!!”
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Anita Neale
Verified Buyer
“Very happy. Great service.👍”
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Brian Dalton
Verified Buyer
“My goto for my dog's food. Always reliable, delivery is always prompt, competitively priced”
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Anonymous
Verified Buyer
“Not the first time I have purchased from Kimis Pet Emporium and it won't be the last. The service is great and items delivered promptly. Very highly recommended. Thank you.”
Helpful Report
Hennifer Hughes
Verified Buyer
“GreT service and exactly what I wanted”
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Anonymous
Verified Buyer
“Arrived in good time very pleased”
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Anonymous
Verified Buyer
“Good price, very prompt delivery. Nice touch with gift treats in box. Thank you 😊”
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Helen Smith
Verified Buyer
“I always order from Kimi’s as they’re delivery is quick and website is easy to use . I think returning customers such as myself for the last 3 years should be considered to receive vouchers or money off when ordering from time to time for our loyalty. But other than this can’t fault them!”
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Anonymous
Verified Buyer
“Excellent service. Ordered on 15th May, delivered 17th May. Had ordered from another site and after 6 weeks still not arrived (do not use Not In the Dog House!!)”
Helpful Report
Kimis Pet Emporium is rated 4.8 based on 227 reviews
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