KIDLY Reviews

Name: KIDLY
Rating: 4.87

4.9 Rating 22,569 Reviews

98 %

of reviewers recommend KIDLY

4.9

Based on 22,569 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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1074

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you, everything is of good quality, but we had to return the hood, we couldn’t put it on - the neck is narrow. Sincerely.”

Helpful Report

Posted 7 months ago

“The items I bought were lovely, well received as gifts and good quality as ever. Fast delivery too. I was a bit shocked at the amount of packaging though, my only negative comment. A large cardboard box with I think about 8 large plastic sheets of protective packaging when it was items like a sticker book, pencils etc (ie not particularly fragile).”

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Posted 7 months ago

“Very good value for money and the shoes are very comfortable”

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Posted 7 months ago

“Very helpful. Minimal plastic in their packaging, possibly none actually.”

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Posted 7 months ago

“Item lovely, paid for next day delivery, arrived day after, contacted company very accommodating and refunded difference very quickly. Just a shame it didn’t arrive when expected.”

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Posted 7 months ago

“Yep great 👍”

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Posted 7 months ago

“The service has been fast and reliable but the products are frustratingly poorly sized”

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Posted 8 months ago

“Overall quick delivery and nice products.”

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Posted 8 months ago

“Delivery was quick, love the product (wooden jewellery kit). One small negative, the string after a couple of threaded beads becomes frayed & almost impossible to thread the beads particularly the smallest ones. It’s difficult for the adults but not possible for little ones. The plastic needle is too big for the smaller beads. The tip of it is so blunted that it only fits the very largest beads. Love it but the kiddies lost a bit of interest as it was too difficult to do it by themselves.”

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Posted 8 months ago

“Love the website and really good quality items!”

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Posted 9 months ago

“Really good minus the tea cups disappointed when my child opened on her birthday it was chipped and the handle came off first time using it”

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Posted 9 months ago

“No issues, good products, delivered in the given time frame.”

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Posted 9 months ago

“Ordering and delivery no problems.”

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Posted 9 months ago

“Good quality but quite expensive”

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Posted 9 months ago

“Quick and easy My daughter loves the sandals”

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Posted 9 months ago

“Hi there, to be honest, it’s not been great this time round. We love your products, never an issue with them! Paid for the yearly next day delivery, as tup are great for gifts all year round. This time though, we had the wrong size shoes posted out to us TWICE! They were for a holiday and as the mistake was made twice, the correct pair arrived while we were away. Incredibly disappointing and frustrating. I understand it was a packaging issue and I get mistakes happen. Now though, I’ve got to package up the two wrong items and get them back to you!! Not my mistake and it’s just something I shouldn’t have to be worrying about doing. Anyway, I never normally leave reviews but I thought this was important.”

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Posted 9 months ago

“Very good website easy to navigate”

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Posted 9 months ago

“Ordered one pair of jelly sandals. Received two different sizes - both for the right foot! Made contact with Kidly and Lindsay was very helpful. Apologetic and immediately arranged for a replacemt pair to be sent to me.”

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Posted 9 months ago

“Easy shopping, payment and delivery.”

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Posted 10 months ago

“Loved the little doll,Evi, and I’m sure my granddaughter will as well. Nicely packaged. Delivery took a little longer than I’d hoped but quite acceptable from abroad.”

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Posted 10 months ago

KIDLY is rated 4.9 based on 22,569 reviews