“Have had an xc driveway ten for ten years. Still going strong and an awesome tent. However a growing family means we were looking for something bigger so chose the airtek 8. You think it's going to take forever to pump up,but nope. About ten pumps per beam. Literally had the whole thing up in half hour. The airtek is sooooo versatile. They don't really promote that enough. The front half.of the tent has a separate groundsheet so you can have more inside space if needed, or remove it and add the canopy for a very large outside area. Everything is very well designed and very logical to work out what clips where. The canopy is highly recommended as just toggles onto the main tent. You could add infinite canopies with the design they have which is clever. The fully removable door is great if you want a half inside half outside set up. The roof liner really made a massive difference in both cooling and warmth and was surprised by how much it did affect it. Its a lot of money for a tent. But having had a kyham for ten years already know it will last for years and years. It's perfect for an adapting family and will grow with you. Thanks kyham.”
“Absolutely outstanding service, on discovering our tent was part of a package after purchase, I contacted Khyam. They were more than happy to honour this package and added it to our order. The tent is amazing quality we used it and the accessories this last weekend on a mini camping break and was blown away with the ease of pitching it and the over all quality of it.”
“Excellent tent,we brought the Airtech 6 gold package deal.
Beautiful tent,you can remove the front in hot weather and fit the mesh doorway .
Sleeping area can be taken out and made into a huge bedroom.Roomy and airy also pumps up in around 10 minutes.
Well made and beautiful looking,some people on the campsite came over to take a look.”
“recieved the tent swiftly, however you have not sent us the roof liner in the bundle we purchased. I have emailed twice to chase this up with no reponse yet”
“Delivery was quick and precise. Everything arrived in one piece well packaged. Practice pitch done and so pleased with the purchase. Would highly recommend khyam tents.”
“Not any instructions on how to erect this Awning, quite disappointed over this as we bought this because it appeared a simple job to put it up. But without a guide it was harder than expected. But now we have erected it once or twice it is becoming clearer, but at your price I would have thought a set of instructions would help, for example you include accessories once of which is a joint, how on earth can we replace a joint when we don’t know how to. Its fine for you working with them everyday, but us novices will struggle. So get your act together and remember, no customers, no company!!!! By the way, the Awning itself appears to be what we wanted but you have let us down badly…….”
Hi James,
We’re glad the product is what you wanted, but sorry the instructions weren’t included with the awning. We can’t see if you’ve tried contacting us or not, but all instructions are available to download from the website as a PDF. These have detailed images to show the stages. If you’d like to download or send us a message, we can forward these onto to you.
“Brilliant service, ordered tent on Friday arrived Tuesday. Query over poles dealt with rapidly informed you Thursday, arrived today. Not new Khyam owners Bought our 1st one in 2004, THE BEST EVER for versatility was the fabulous Ridgi Pod Excelsior which sadly gave up on us in 2014, would recommend to anyone. Not as yet used our new tent so unable to comment, but looking forward to next week.”
“Ordered and arrived within a couple of days.
Have not erected it yet, but the tent pegs look a bit wimpy, would not trust them in a high wind or perhaps it’s not made for inclement weather??”
“This is the third Khyam igloo tent that we have purchased over the last 25 years. We were delighted to be able online and although the order was slightly delayed, we were kept informed and it was shipped quickly to us.”
