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Keystones Property Reviews

4.9 Rating 401 Reviews

98 %

of reviewers recommend Keystones Property

Company Reviews

4.9

Based on 401 reviews


Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Keystones Property:

Keystones Property – “Our Service Is Key” - Keystones Property is a privately owned, family run, independent estate agency offering a wide range of expertise in residential sales, lettings and management. The company ethos is based around a high level service bringing a quality customer experience to our clients. Based in Collier Row, RM5 we operate mainly in the Essex Areas to the East London Borders.

Keystones Property – “Our Service Is Key”

Keystones Property is a privately owned, family run, independent estate agency offering a wide range of expertise in residential sales, lettings and management. The company ethos is based around a high level service bringing a quality customer experience to our clients. Based in Collier Row, RM5 we operate mainly in the Essex Areas to the East London Borders.

We offer:-

• Free valuations - sales and lettings properties
• 24hr management line (only managed properties)
• Accompanied viewing - up until 9pm
• Rightmove, local and online advertising
• High level customer service

Experience Keystones and experience a company who will go the extra mile for the client. We also pride ourselves with over 30 years sales and lettings experience, plus an extensive knowledge of our local surroundings.

Visit Website

Phone:

01708909100

Email:

scott@key-stones.co.uk

Location:

13 Clockhouse Lane,
Romford
Essex
RM5 3PH

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Keystones agents been very professional and helpful throughout all sales process. I will recommend Keystones to anyone who wants to sell or buy any property. Peter from Romford”

“Good service and kept me up to date on all parts of transaction from start to completion Thank you”

“Why did Keystones make me happy? Simple, they supply and abide by "key" factors that ensure client / customer satisfaction. Professional, Forthright, Honest, and back it up, and do as they say / promise. I had a bumpy ride during my time selling my property (via another estate agent). Keystones, Adil and his staff, gave me over and above support and advice, in locating and securing a new home and delivering during difficult times. Thank you guys.”

“Why did Keystones make me happy? Simple, they supply and abide by "key" business attributes that ensure client / customer satisfaction. Professional, Forthright, Honest, and back it up, and do as they say / promise. I had a bumpy ride during my time selling my property (via another estate agent). Keystones, Adil and his staff, gave me over and above support and advice, in locating and securing a new home and delivering during difficult times. Thank you guys.”

“Excellent estate agent! Sold our property on day 1 of signing the terms and without photos! Will always return calls and emails and kept us in the loop throughout the buying/selling journey. Highly recommend!”

“Excellent service provided by Keystones’s. They are always extremely helpful always keeping you updated in every step of the way. Louise always answers any questions very quickly and efficiently. Would highly recommend Keystones’s to anyone.”

“We found Keystones service to be excellent in every way. Their customer service is exceptional, very friendly and professional. Adil worked with us every step of the way and his knowledge and support made everything run smoothly. We highly recommend Keystones to be in safe, efficient hands.”

“I cannot recommend Keystones enough. We had various estate agents round when we decided to sell our flat and Adil came round and did not make us feel pressured at all, unlike the previous people that came round and were throwing sales pitches in our faces. They have been very responsive and professional throughout, always answer the phone (which is very rare with estate agents) and genuinely made us feel at ease with the whole process. Massive thanks to Hayley who has really pushed to get our sale over the line the last few weeks and its paid off, without her hard work we would still be nowhere near exchange. Massive thank you to the whole Keystones team, would definitely use them again.”

“I can’t begin to stress enough as to how brilliant Keystones have been, they will always go the extra mile. The team are all incredibly helpful and will always assist in any way they can. Adil and Hayley I deal with regularly and they are fantastic! Would recommend them to anyone wanting to buy and sell, my experience has been nothing but positive. Thank you so much to all of you for all of your help, I’d have given you 10 stars if I could. 👏🏼”

“I work closely with Adil and Hayley at Keystones and could not recommend them enough! They are always friendly, professional and ready to help wherever they can to progress transactions. Thank you both!”

“All the agents involved in my dads house sale were very helpful and professional especially Will who was always happy to help we are looking to move soon as well and will definitely be using them again”

“Keystones were amazing from start to finish and I would highly recommend them. Ross was professional and very patient with me as I took my time to decide whether or not to put my flat on the market. He took me through the process and was honest about the market value (compared to other estate agents). Ross handled all the viewings and my flat was on the market for less than 2 months. Adil was awesome and supportive during the negotiations and post offer queries including liaising with both lawyers. I would highly recommend Keystones!!!”

“The team at Keystones were amazing! They sold our property in Romford within 3 days of it being on the market. We didn't have the easiest of times, with our first purchase falling through after 5 months, but due to their amazing customer service and communication - they kept our buyers engaged and in place until we found another property. They went over and above, speaking to the other agent to ensure we secured our new home and Adil and Hayley in particular were key in pushing our purchase through in just 7 weeks from viewing to Completion. I can't thank or recommend these guys more. Ross, Will, Hayley and Adil - you are an amazing team and we are so pleased we chose you to manage this process for us.”

“Big thank you to the team at Keystones, very pleased with the service from valuation all the way through the completion. Kept up to date with the progress throughout and very helpful, made the process quite simple.”

“Keystone Property, Romford, are a very professional, friendly, efficient estate agents. Starting with the viewing, they never stopped sending potential buyers. One particular day I had 9 viewings, and they all turned up! After selling my property they kept me in the loop with everything that was going on. Any issues I succumbed, they very efficiently dealt with it. The staff are always happy and nothing is ever too much for them to deal with. You seldom get service with a smile, but Keystones never stopped smiling. Thank you for all your hard work and efforts, much appreciated and a very happy customer!”

“Great service and friendly people. Thank you,Keystones Property for your support and help during the entire process of getting our first house!”

“Great service and friendly people. Thank you,Keystones Property for your support and help during the entire process of getting our first house!”

“I cant talk highly enough of the service I received from Keystones. The sale of my property was not straight forward but Keystones were on top of all the issues I encountered and helped push it through as quickly and smoothly as possible.”

“Keystones have been amazing. From the start of the process Ross was very personable and helpful, and got my flat on the market quickly. The team then worked tirelessly to sell the property. Once sold Adil was so helpful, keeping me fully updated all the way through. Thank you so much! Would highly recommend.”

“Rented the property for over 4 years. Never had any problems. Management team always dealt with any issues we had and resolved them quickly. Top service. Highly recommended!”

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Keystones Property is rated 4.9 based on 401 reviews