Login

Start Free Trial Are you a business?? Click Here

Are you a business?

Terms & Conditions

User Privacy Policy

Business User Privacy Policy

Data Protection

Keystones Property Reviews

4.9 Rating 401 Reviews

98 %

of reviewers recommend Keystones Property

Company Reviews

4.9

Based on 401 reviews


Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Keystones Property:

Keystones Property – “Our Service Is Key” - Keystones Property is a privately owned, family run, independent estate agency offering a wide range of expertise in residential sales, lettings and management. The company ethos is based around a high level service bringing a quality customer experience to our clients. Based in Collier Row, RM5 we operate mainly in the Essex Areas to the East London Borders.

Keystones Property – “Our Service Is Key”

Keystones Property is a privately owned, family run, independent estate agency offering a wide range of expertise in residential sales, lettings and management. The company ethos is based around a high level service bringing a quality customer experience to our clients. Based in Collier Row, RM5 we operate mainly in the Essex Areas to the East London Borders.

We offer:-

• Free valuations - sales and lettings properties
• 24hr management line (only managed properties)
• Accompanied viewing - up until 9pm
• Rightmove, local and online advertising
• High level customer service

Experience Keystones and experience a company who will go the extra mile for the client. We also pride ourselves with over 30 years sales and lettings experience, plus an extensive knowledge of our local surroundings.

Visit Website

Phone:

01708909100

Email:

scott@key-stones.co.uk

Location:

13 Clockhouse Lane,
Romford
Essex
RM5 3PH

Write Your review

Tell us how Keystones Property made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My property was lying vacant for last three months. Then I came across Scott. He assured me good tenants within 10 days. I took Scott’s assurance with a pinch of salt. Today is the 10th day and the tenants moved in, and I have to eat my words. Due to the attentiveness and diligence of Keystone team the whole process ran like clockwork. Their documentation is excellent. Scott’s is always reachable by Whatsapp- after office hours, late in the evening and even in weekends.”

“Good management between us and our landlords at the property we are renting. I appreciate the prompt service provided. Thank you”

“We used Keystones to sell our property and we're very pleased we did. The communication was great, the team supportive, and the process, although very stressful, was handled particularly well by Keystones. As an aside, were it not for the relentless efforts of the sales progression team (Hayley in particular), the sale would most definitely had fallen through, the process taken a lot longer, and my wife and I be a lot more grey than we already are. Hats off to her, she was excellent - and deserves a solid bonus for the work she put in to get this done and for putting up with me as a customer. We will absolutely use Keystones again, and would recommend them to anyone as a fantastic agent.”

“Very Good service!!! Very good Keystone Property!!!!!!!”

“The team kept me informed and looked after the sale of my property very well, even dealing with the solicitor and minor details better than I could have wished.”

“I have recently offered on a property with keystones which is currently going through and I am every happy with the service so far. Adam has been very helpful with ensuring everything is running smoothly and is prompt in all my queries and questions . I would recommend this agent .”

“Our experience with this company in the buying of our property in Collier Row was first class.The Keystones team has been very approachable and we appreciate the professional service we received.Big thank to Jay and Hayley who kept us informed constantly .Jay and Hayley were a pleasure to liaise with.Great team and great help!!!! Thank you so much guys for everything 👍”

“Just sold our house with Keystones and I have to give a special thanks to Hayley, she was super attentive the whole way and really pushed along the whole chain. Thank you all!”

“Very professional agents, flexible and friendly.”

“The 2 Agents who dealt with my purchase; Adam Hill and Hayley Denham were very polite, professional, quickly responding to any queries or help I needed. Would highly recommend this team and the company to any Selling their property.”

“Hayley has been absolutely fantastic helping us to get this move over the line. Keeping us up to date by chasing all solicitors in the chain and just knowing that someone is there to help, lowers the stress.”

“We have been renting with Keystones for a while and Rebecca has been wonderful with everything involved! Always so helpful and professional. Thank you!”

“A very professional company, sold our house within 3 days and were very efficient Hayley was outstanding settling any queries we had. The rest of the team where really good as well Taking away most of the stress Would and will highly recommend”

“The company as a whole was responsive to telephone calls and emails and I would especially like to credit Hayley for assisting with a tricky sale when the managing agents for the apartment block were slowing matters down unnecessarily”

“Rebecca, who is head of property management is fantastic! As a contractor it is always great to get clear, precise instructions and that is exactly what she does. She is always available to speak to and is incredibly organised! A pleasure to deal with and a credit to Keystones!”

“Great customer service, always willing to give the best and honest advice. Keystones is my first point of contact with any issues and advice I need regarding property management”

“I've found Keystones property so far the most professional estate agent. Branch Manager "Adil" is the best person to go to,if you can. He is very humble, helpful and professional. Thank you”

“As a buyer, working with Keystones has been brilliant. If you value integrity, honesty and good customer service, then they will not let you down! Special thanks to Hayley who worked tirelessly to progress the sale and to Jay for getting us started. Both genuinely care about customer care and are great at what they do. I cannot recommend Keystones highly enough!”

“have been dealing with Keystones Properties for about two years as a landlord. I must say that they are on the ball with any issues that have risen and handled in a professional manner in a remarkable time scale. Keep up the good work team and look forward to our continued working relationship.”

“Brilliant service, quick, efficient and friendly. Hayley, Jay, Ross (others names I cannot remember) have all been fantastic.”

«
1
2
...
4
5
6
7
8
»

Keystones Property is rated 4.9 based on 401 reviews