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Keystones Property Reviews

4.9 Rating 401 Reviews

98 %

of reviewers recommend Keystones Property

Company Reviews

4.9

Based on 401 reviews


Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Keystones Property:

Keystones Property – “Our Service Is Key” - Keystones Property is a privately owned, family run, independent estate agency offering a wide range of expertise in residential sales, lettings and management. The company ethos is based around a high level service bringing a quality customer experience to our clients. Based in Collier Row, RM5 we operate mainly in the Essex Areas to the East London Borders.

Keystones Property – “Our Service Is Key”

Keystones Property is a privately owned, family run, independent estate agency offering a wide range of expertise in residential sales, lettings and management. The company ethos is based around a high level service bringing a quality customer experience to our clients. Based in Collier Row, RM5 we operate mainly in the Essex Areas to the East London Borders.

We offer:-

• Free valuations - sales and lettings properties
• 24hr management line (only managed properties)
• Accompanied viewing - up until 9pm
• Rightmove, local and online advertising
• High level customer service

Experience Keystones and experience a company who will go the extra mile for the client. We also pride ourselves with over 30 years sales and lettings experience, plus an extensive knowledge of our local surroundings.

Visit Website

Phone:

01708909100

Email:

scott@key-stones.co.uk

Location:

13 Clockhouse Lane,
Romford
Essex
RM5 3PH

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is my fourth mortgage so I've dealt with a few different estate agents and they have been the best by far.”

“Excellent and professional service. Very knowledgeable staff.”

“From the start Adil prioritized someone coming to value my property and get it up for sale. Ross came in on his day off to do this and was super helpful and friendly. Jay was super helpful and kept me updated and Adil was so patient towards the end of completion and always made time to update me and keep on top of the completion. Excellent service. The phones were always answered quickly.”

“Very impressed with their customer service. Feedback with every viewing and they always attended the viewings. Once an offer was received and accepted, Hayley Denham, the progressions manager, fought every step of the way to get the deal done. Tirelessly chasing up other parties for updates and constantly updating myself. Would 💯 recommend”

“Adil, Jay and Ross helped us from the start right through to the end on both our sale and purchase. Very helpful and knowledgeable. Thanks so much for great service, we will definitely use you again in the future.”

“Wow, the agents were very professional and a very good customer service. This is best the estate agents I have dealt with by far. They are just trying to sell you any type of house, they make sure that they select the ones the best suits your preference. They're very compassionate. Very pleased with their service. Fantastic service. They deserve 10 star rating.”

“They are very helpful in booking viewings that suits my schedule. Prompt with queries and responsive. Very good and useful customer service. Will and Adil were really helpful. Also advised me a solicitor and that worked the best.”

“This agent impressed us greatly when we were buying in Collier Row, from well managed viewings, in depth knowledge of the property and sellers circumstances to chasing up Solicitors and other agents when needed. I highly recommend Adil and his team. Andy and Kim Bellingham”

“We received excellent customer service throughout the letting process. We are happy and we would recommend Keystones, everything was smooth and all queries were quickly addressed.”

“All the staff at Keystones in Collier Row were very helpful and efficient. We found them very friendly and easy to talk to. Would definitely recommend them.”

“Keystones have made buying our first property as stress free and enjoyable as possible. We initially dealt with Jay who organised a viewing at our dream properly the day we went into the office to register. From there on Adil provided us with the most efficient service helping liase with & chase solicitors in the chain to push movement along as well as keeping in constant communication with me. I cannot thank everyone enough & will highly recommend Keystones to others.”

“Keystone is a wonderful Agency no discrimination. They keep to their promises as far as you meet the criteria..boom! The property is yours .they do not discriminate.i will recommend them.”

“We recently sold our property in RM7 through Keystones Property. Huge thanks to the team, especially Adil, Jay and Ross who have been excellent from start to finish. They offered a professional, friendly, efficient service and were always on hand to answer any of our questions. We would 100% recommend them to anyone looking to sell their property in the area. Great job guys!”

“Amazing staff top guys working there. Helped me throughout my home buying stage and made it nice and easy all the way up to handover.”

“Adil and Jay helped us from the start of our purchase right through to the end! We are completing this week and couldn’t be happier. Thanks so much for great service.”

“Adil and the team at Keystones have looked after us from the start to the finish of our house sale. From the first visit when our home was valued and put on the market to the exchange of contracts at the end, Adil and the team have supported, guided and reassured us every step of the way. I would thoroughly recommend them to anyone thinking of buying or selling.”

“We bought a property through them Adil goes over and beyond to assist in the sale progression which is crucial to the completion by liasing between conveyance solicitors, clients and the whole chain. Proactive and knowledgeable.”

“Adil and his team were professional and a great support through our move. Adil made it really easy and kept us fully informed at all times. i would highly recommend him and his team.”

“What a thoroughly professional service Adil and his team provided from start to finish. I cannot fault them. Friendly, knowledgeable, efficient and always happy to help. Any queries were dealt with quickly and I was kept up to date throughout the whole process. This is how all Estate Agents should be run. I recommend 100% without hesitation.”

“Adil and his team provide excellent service highly recommended always responding quickly and professionally”

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Keystones Property is rated 4.9 based on 401 reviews