Keystones Property Reviews

4.94 Rating 217 Reviews
99 %
of reviewers recommend Keystones Property
Merchant Metrics
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
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About Keystones Property:

Keystones Property – “Our Service Is Key” - Keystones Property is a privately owned, family run, independent estate agency offering a wide range of expertise in residential sales, lettings and management. The company ethos is based around a high level service bringing a quality customer experience to our clients. Based in Collier Row, RM5 we operate mainly in the Essex Areas to the East London Borders.

Keystones Property – “Our Service Is Key”

Keystones Property is a privately owned, family run, independent estate agency offering a wide range of expertise in residential sales, lettings and management. The company ethos is based around a high level service bringing a quality customer experience to our clients. Based in Collier Row, RM5 we operate mainly in the Essex Areas to the East London Borders.


We offer:-

• Free valuations - sales and lettings properties
• 24hr management line (only managed properties)
• Accompanied viewing - up until 9pm
• Rightmove, local and online advertising
• High level customer service

Experience Keystones and experience a company who will go the extra mile for the client. We also pride ourselves with over 30 years sales and lettings experience, plus an extensive knowledge of our local surroundings.

Visit Website

Phone:

01708909100

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Anonymous
Anonymous  // 01/01/2019
Adil and his team were professional and a great support through our move. Adil made it really easy and kept us fully informed at all times. i would highly recommend him and his team.
What a thoroughly professional service Adil and his team provided from start to finish. I cannot fault them. Friendly, knowledgeable, efficient and always happy to help. Any queries were dealt with quickly and I was kept up to date throughout the whole process. This is how all Estate Agents should be run. I recommend 100% without hesitation.
Adil and his team provide excellent service highly recommended always responding quickly and professionally
Adil and his team provide excellent service highly recommended
I was very impressed with how friendly and efficient the staff were at Keystones Property. They were always happy to answer any questions I had and made the whole process of house moving really easy. I would highly recommend working through them for your next property move.
Just sold through keystones and I was really pleased with them from start to finish, I mainly dealt with jay who I found very helpful professional and friendly, but as for all the staff they have helped in there own way, even through this pandemic they were all professional with there viewings and service, I had a deadline to keep and Adil made it possible I cannot thank them all enough, I would highly recommend them
Living in a rental property managed by Keystones has been a great joy. My wife and I have dealt with another in the past, which was a bad experience, but Keystones has actually restored my faith that there are good management companies out there that are open and honest with those living in their properties. They are also very fast to address any issues that arise, which is a great relief, and also follow up to make sure that things are done correctly. Truly a company that understands people.
I’m so happy I purchased with keystone properties! From the start Jay was exceptional right till the end. Extremely happy with the service I received. I 100% recommend them. Thanks again Jay!
Found Keystones to offer a first rate service. They were prompt, efficient and professional in everything they did. Dealt with all members of staff at some point and found same level of professionalism throughout. None more so than Ross Clark who was my initial contact and set the tone for the excellent service I received throughout.
Jay was fantastic! Couldn’t fault him. Their level of service was 10/10 from the start right to the end including their recommended solicitors. Very accommodating and extremely helpful!
If you want a professional, responsive and overall great estate agents, I wouldn’t look any further Jay and his team were exceptional thank you Jay and Adil for your support my first purchase and being so hands-on! I will definitely be recommending you for the foreseeable future
Excellent property professionals who reach out and beyond to fulfil customer and client expectations.
They were very helpful and professional and were always willing to discuss the property. Fees were very competitive. Friends recommended them and I would recommend them to you.
Very happy. The entire profess of finding a rental was quick and easy.
I was very impressed with the communication, by phone and e-mails of viewers. I would recommend them. As I have used other Estate Agents previously, and found there was lack of communication.
Thank you Will and Adil for supporting on our house purchase.
Keystones made sure to liaise with both us and the sellers to help us complete on the property
I sold my property through Keystones in Feb 2017 when I relocated to Scotland, however due to significant life events since I moved I have only just now been able to compose a review.

Having hosted a number of other local agents, I was recommended Keystones by a local businessman, and drawn to various factors, not least the independent nature of the company and the impression they cared about their clients. This was evident from my initial meeting, via my agent Chris of whom I found to be polite, courteous, as well as professional from inception to completion.

Chris understood my rationale when discussing pricing of the property, and the quality of prospective buyers was evidence to Keystones client and customer base.

The result was an inception to final offers within 4 weeks and a completion sale within 6 months (the delay of which was not the fault of the agent). When considered against the backdrop of market volatility caused by the Brexit referendum this was exceptional.

In closing I would add having met the owner Scott, it doesn’t surprise me that despite my somewhat delayed review, Keystones are going from strength to strength, and thus they come with my complete recommendation.

Thank you both once again for all your help.
We have been renting through this company for a couple of years now and have always found that they are very helpful and honest whenever we have been in contact with them. We would definitely recommend them.
The process from making an offer through to execution has been very smooth and through. Adil has always kept us informed and been professional and courteous in all his communications. We would highly recommend Keystones Property and you will not be disappointed. Thanks again for your help!
What an Amazing team . Helped us through every stage of the process . Adil was Incredible and we couldn’t thank him enough for explaining everything to us.

We Would highly Recommend Keystone Romford 100% .

Thank you again .
Keystones Property is rated 4.94 based on 217 reviews