Kettler Reviews

Name: Kettler
Rating: 4.40

4.4 Rating 2,486 Reviews

85 %

of reviewers recommend Kettler

4.4

Based on 2,486 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01527 591901

Location:

Merse Road, North Moons Moat, Redditch
B98 9HL

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Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pretty good quality, though it took us quite some time to assemble. The delivery guys were extremely helpful too.”

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Posted 3 years ago

Thank you for your kind review. We hope you enjoy using your Kettler product this Summer!

Posted 3 years ago

“Well made, does the job. Glad I went with the cover to go with the set, rather than an after market cover”

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Posted 3 years ago

We are so glad to hear you are happy with the quality of your Kettler product Darren. Thank you very much for your kind review!

Posted 3 years ago

“Easy to order and quick delivery. I did have a problem with the treadmill but customer services were really helpful, they tried to resolve the issue and in the end decided to replaced it.”

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Posted 3 years ago

Thank you very much for your kind review Helen! We are so glad to hear you are happy with the service you received. Your feedback has been passed on to the colleague who was more than happy to assist you.

Posted 3 years ago

“Replacement parts delivered quickly and they did the trick! Thank you.”

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Posted 3 years ago

Thank you for your kind review, Julie!

Posted 3 years ago

“Arrived after 7 days but product great. Could do with slightly bigger bottle.”

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Posted 3 years ago

Thank you for your kind review and feedback, Carol.

Posted 3 years ago

“I only ordered touch up paint, which arrived today but, with it came specific instructions on how to use it as well advice on long term care, which I did not get when I originally bought the furniture.”

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Posted 3 years ago

Thank you for your kind review Gus!

Posted 3 years ago

“Excellent table-tennis cover, great service, well packaged and a reliable/efficient courier used. Highly recommended.”

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Posted 3 years ago

“Surf Active Ding table is excellent quality and quite easy to assemble, however, although the Surf Active Multi-Postition Chairs are mainly high quality I was slightly disappointed with the wooden arm inserts, they could have had a smoother finish, but a slight rub down with a fine sandpaper should solve the problem prior to giving them preservative treatment.”

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Posted 3 years ago

Thank you for your review, Derek. It's great to hear that you are happy with your Surf Active Furniture. We appreciate your feedback and have passed this on to our product development team.

Posted 3 years ago

“Brilliant.”

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Posted 3 years ago

Thank you for your kind review.

Posted 3 years ago

“Absolutely wonderful staff who went out their way to help me decide on the best products to buy for my furniture. Reasonably priced and free p&p delivered on time and with great care.”

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Posted 3 years ago

Thank you so much for your kind feedback, Philip. It's great to hear that you were happy with the service and products received.

Posted 3 years ago

“All good and perfect fit for our kettle garden set”

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Posted 3 years ago

Great to hear Dakshaben! Thank you for the review.

Posted 3 years ago

“We had a problem with the table top of our Elba Dining Table discolouring and actually splitting at the end after only 6-8 months. Kettler Sales team were very helpful and quick to reply to our query and kindly agreed to replace the table - which has now been delivered and replaced. Very happy with the service. The original table does appear to have suffered similar issues to those mentioned in other posts - we'll keep our fingers crossed that this one lasts without problems - my advice is to make sure you register for the 3 year warranty when purchasing.”

Helpful Report

Posted 3 years ago

Many thanks for your review! We are delighted to hear about the service you have received from our Customer Service team. We have passed on your feedback to the colleague, who was more than happy to assist you. We do hope that you can enjoy your table for many more years to come.

Posted 3 years ago

“Great price and great speedy service. Communicated well”

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Posted 3 years ago

Thank you for the great review of the products and service received.

Posted 3 years ago

“Very pleased so far with the garden chairs. Very well made & comfortable.”

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Posted 3 years ago

Thank you for your kind review. It's great to hear that you are happy with your garden chairs.

Posted 3 years ago

“Product arrived safely and was as ordered.”

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Posted 3 years ago

That's great to hear, Martin. Thank you for your kind review!

Posted 3 years ago

“Super pleased with my new kettler range, an excellent, high quality product that fits perfectly in my garden.”

Kettler 5 star review on 30th April 2022

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Posted 3 years ago

Thank you for your kind review, Vicky. It's great to hear that you are pleased with your furniture. The set looks great in your garden!

Posted 3 years ago

“Great overhead heaters arrived on time as expected look great.”

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Posted 3 years ago

That's great to hear, Angela. Thank you very much for the review!

Posted 3 years ago

“The pedals I ordered was unfortunately not the correct ones for the Kettler Safari GT Orignal Kettcar.The fitting is completely different. Your advice is required as to returning the incorrect ones and if possible replace with the correct pedals. Thankyou”

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Posted 3 years ago

Thank you for your review, Philip. Unfortunately, the 10mm pedals that you have purchased are too small for the Safari GT. I have asked a member of the customer service team to contact you to confirm the returns process.

Posted 3 years ago

“Table tennis cover looks the part, good quality, fits well. Would recommend.”

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Posted 3 years ago

Thank you for your kind review.

Posted 3 years ago

“Exactly as ordered with quick delivery.”

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Posted 3 years ago

Thank you for your kind review.

Posted 3 years ago

Kettler is rated 4.4 based on 2,486 reviews