Kettler Reviews

Name: Kettler
Rating: 4.40

4.4 Rating 2,485 Reviews

85 %

of reviewers recommend Kettler

4.4

Based on 2,485 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01527 591901

Location:

Merse Road, North Moons Moat, Redditch
B98 9HL

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Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Stop pestering me with surveys”

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Posted 3 years ago

“Quick service and a good, well made furniture cover.”

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Posted 3 years ago

“Very happy with my purchase. Kettler agents were very helpful”

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Posted 3 years ago

“Had two garden chairs from my sons for a present, they are superb so I decided to purchase your covers to protect them. Ordering was easy, delivery as stated. Very pleased with the service and very impressed with the quality of chairs and covers. Will probably purchase a double cocoon now. Thank you.”

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Posted 3 years ago

Thank you so much for your kind review! We are so pleased to hear you are happy with the service you have received. We hope you enjoy using your Kettler furniture this Summer!

Posted 3 years ago

“We had recently bought our Kettler Palms garden furniture and needed some protection from the elements of our “British Weather”. We went online and managed to get covers for all our chairs, sofa and table and are extremely pleased with the quality of the products and would encourage everyone to get them for theirs too.”

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Posted 3 years ago

“Delighted with purchase have so much fun with it.”

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Posted 3 years ago

Thank you so much for your kind review June! We are so pleased to hear you are delighted with your order. We hope you enjoy using your Kettler products this Summer!

Posted 3 years ago

“purchased sun umbrella ,very pleased with the quality and ease of use.”

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Posted 3 years ago

Thank you so much for your kind review Phil! We hope you enjoy using your Kettler products this Summer!

Posted 3 years ago

“The mini firepit table cover is fab, seems good quality and delivered when it said it should have been. I was not impressed with the courier you used however, who left the parcel on the doorstep in clear view of the road as I was out.”

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Posted 3 years ago

Thank you so much for your review and feedback Vanda. We are so pleased to hear you are happy with your order. I was sorry to hear about the issues with your delivery, your comments have been forwarded over to the courier so this can be prevented from happening again in the future.

Posted 3 years ago

“Very positive response to my enquirer to purchase a Palma mini table cover.”

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Posted 3 years ago

Thank you very much for your kind review David. We hope you enjoy using your Kettler products this Summer!

Posted 3 years ago

“Excellent product”

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Posted 3 years ago

Thank you so much for your kind review!

Posted 3 years ago

“Very good well built chairs. The covers fit really well.”

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Posted 3 years ago

Thank you very much for your kind review! We hope you enjoy using your Kettler furniture this Summer!

Posted 3 years ago

“Ordered parts for my Kettler table as I lost one of the feet off my table, simple process found part I needed easily & at a very reasonable price. Item was well packed and dispatched as per the information on the website. Excellent overall service helping to keep my beautiful Kettler garden furniture set in top condition, recommended to all.”

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Posted 3 years ago

Thank you for your kind review Alfred! We hope you continue to enjoy using your Kettler furniture this Summer!

Posted 3 years ago

“Good products, the quality is obvious”

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Posted 3 years ago

Thank you very much for your kind review Matt!

Posted 3 years ago

“Kettler have been wonderful from the delivery of the items to any customer queries we've had with the Customer Service team. We love the product thanks.”

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Posted 3 years ago

Thank you so much for your kind review! We were delighted to read your comments about the wonderful service you have received. Your comments have been forwarded to the relevant team, who were more than happy to help!

Posted 3 years ago

“Excellent customer service and prompt delivery of spare parts.”

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Posted 3 years ago

Thank you so much for your kind review! We are so pleased to hear you received excellent customer service. Your comments have been forwarded on to the colleagues involved, who were more than happy to assist you.

Posted 3 years ago

“Delivered quickly”

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Posted 3 years ago

Thank you very much for your review Martyn!

Posted 3 years ago

“good product - we have had our old covers for 4 or 5 years and the new ones fit perfectly ....”

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Posted 3 years ago

Thank you very much for your kind review! We hope you continue to enjoy using your Kettler furniture this Summer!

Posted 3 years ago

“Quality furniture and great service”

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Posted 3 years ago

Thank you so much for your review. We are so pleased to hear you received great service, Mary. We hope you enjoy using your Kettler furniture this Summer!

Posted 3 years ago

“Previously purchased the Charlbury casual dining set and covers and the Caredo 4 seater set. Now purchased the Charlbury sun lounger and cover and not disappointed. Not cheap but great quality. Very pleased.”

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Posted 3 years ago

Thank you so much for your kind review Julia, you have great taste in garden furniture! We hope you thoroughly enjoy using your Kettler products this Summer!

Posted 3 years ago

“We ordered cleaning materials for garden furniture, which we have not used yet so can’t evaluate them but the delivery was prompt.”

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Posted 3 years ago

Thank you very much for your kind review!

Posted 3 years ago

Kettler is rated 4.4 based on 2,485 reviews