Kettler Reviews

Name: Kettler
Rating: 4.40

4.4 Rating 2,485 Reviews

85 %

of reviewers recommend Kettler

4.4

Based on 2,485 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01527 591901

Location:

Merse Road, North Moons Moat, Redditch
B98 9HL

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Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality products”

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Posted 3 years ago

Thank you so much for your kind review Nick!

Posted 3 years ago

“Very impressed that Kettler kept me informed of when stock would arrive, both over the phone and via email. Very easy ordering process online.”

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Posted 3 years ago

Thank you so much for your kind review Jasbinder. We are so pleased to hear you were kept well informed and found our ordering process easy. We hope you enjoy using your Kettler products this summer!

Posted 3 years ago

“Very impressed with the quality and the delivery. Excellent service all round”

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Posted 3 years ago

Thank you very much for your feedback David. We are so pleased to hear you received excellent service. We hope you enjoy using your Kettler products this summer!

Posted 3 years ago

“No problems with my order.”

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Posted 3 years ago

Thank you so much for your kind review!

Posted 3 years ago

“Excellent product at very good price quickly delivered.”

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Posted 3 years ago

Thank you for your kind review! We were so pleased to read your comments and we hope you enjoy using your Kettler products this summer!

Posted 3 years ago

“Very pleased with the corner patio set and covers. Very comfortable and good value.”

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Posted 3 years ago

Thank you very much for your kind review! We hope you enjoy using your Kettler products this summer!

Posted 3 years ago

“Excellent service to replace misplaced chair fixings. Thank you”

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Posted 3 years ago

Thank you so much for your kind review! We are so pleased to hear you received excellent service. We hope you continue to enjoy using your Kettler products this summer!

Posted 3 years ago

“Slight hiccup with order. Sorted quickly by customer services”

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Posted 3 years ago

Thank you so much for your kind feedback Nigel. We are so glad to hear we were able to resolve your concerns. We hope you enjoy using your Kettler products this summer!

Posted 3 years ago

“Very good service”

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Posted 3 years ago

Thank you very much for your kind review Maureen. We are thrilled to hear you received very good service!

Posted 3 years ago

“Ordered cover for Kettler cube table & stools online. Received confirmation. Delivered quickly. Very pleased.”

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Posted 3 years ago

Thank you for your kind review! We are delighted to hear you are pleased with your order. We hope you enjoy using your Kettler products this summer!

Posted 3 years ago

“Excellent quality across the range”

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Posted 3 years ago

Thank you so much for your kind review Simon. We are so pleased to hear you are happy with the quality of our range of products!

Posted 3 years ago

“Speaker arrived within timeframe well packed and undamaged. Speaker sound excellent, Bluetooth range good. Would recommend”

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Posted 3 years ago

Thank you very much for your kind review Ross. We are delighted to hear you are happy with your Orbit Speaker. We hope you enjoy using your Kettler products this summer!

Posted 3 years ago

“Great item fast delivery”

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Posted 3 years ago

Thank you so much for your kind review and feedback David!

Posted 3 years ago

“Good product with easy instructions on how to use”

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Posted 3 years ago

Thank you so much for your kind review Sidney. We are so pleased to hear you are happy with your order. We hope you enjoy using your Kettler products this summer!

Posted 3 years ago

“Quality cover sent quickly”

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Posted 3 years ago

Thank you so much for your kind review! We are so pleased to hear you are happy with the speed of the delivery and the quality of your protective cover.

Posted 3 years ago

“Products are excellent. Had slight problem with lights on parasol. Customer care was excellent and replaced.”

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Posted 3 years ago

Thank you so much for your kind review David. We are so pleased to hear you were happy with the service you received. We hope you enjoy using your Kettler products this summer!

Posted 3 years ago

“Refreshing to speak to a friendly customer services person who answered the phone with just a few rings and transferred me to Dan helped resolve a delivery problem with TNT. Thanks again Dan...”

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Posted 3 years ago

Thank you very much for your kind review and feedback Paul. We are delighted to hear your issues were resolved by our Customer Service team. Your feedback has been forwarded to Dan, who was more than happy to assist you.

Posted 3 years ago

“Product good but slight damage to top side in transit. Bought touch up paint which at £8 pound was a lot as we were trying to preserve the damage which was not our fault”

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Posted 3 years ago

Thank you for your kind review and feedback Kelvin. I am so sorry to hear your order was damaged in transit. If you need to discuss this further, please contact our After Sales team on 01527 588997 and we will be happy to assist you.

Posted 3 years ago

“Although there were some issues with delivery (not Kettler's fault), Dan in sales could not have been more helpful in ensuring things were sorted out.”

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Posted 3 years ago

Thank you so much for your kind review and feedback Andrew. We are so pleased to hear you are happy with the customer service you received. Your comments have been forwarded onto our colleague Dan, who was more than happy to assist you.

Posted 3 years ago

“Our garden furniture has lasted really well for over 10 years. Just a little fading of the cushions - really not a problem. Recently bought new covers as the old ones (not Kettler) fell apart. Delighted to see they still fit perfectly.”

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Posted 3 years ago

Thank you very much for your review Catherine. It is great to hear your Kettler products are still going strong after 10 years of use! We hope you continue to enjoy using your furniture for many years to come!

Posted 3 years ago

Kettler is rated 4.4 based on 2,485 reviews