Kettler Reviews

Name: Kettler
Rating: 4.42

4.4 Rating 2,085 Reviews

85 %

of reviewers recommend Kettler

4.4

Based on 2,085 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01527 591901

Location:

Merse Road, North Moons Moat, Redditch
B98 9HL

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Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bargain price. Fantastic product.”

Helpful Report

Posted 2 months ago

Dear Samantha,Thank you so much for your wonderful 5-star rating of Kettler! We truly appreciate your feedback and are thrilled to hear that you had such a positive experience with our product. "Bargain price. Fantastic product." These words perfectly sum up the value and quality that we strive to provide to our customers. We take pride in offering top-notch products at affordable prices, and we're delighted that you found our Kettler to be not only a great deal but also a fantastic item. Once again, thank you for choosing Kettler and for taking the time to share your feedback. We sincerely hope to serve you again in the future!

Posted 3 months ago

“Have now dealt with Kettler on a few occasions over the last twelve months for purchases and replacement, they have been very helpful, customer focussed and have kept me informed throughout the course of my enquiries, very professional and would have no hesitation in recommending them.”

Helpful Report

Posted 3 months ago

Dear John, Thank you so much for taking the time to give us a 5-star rating! We greatly appreciate your loyalty to our brand and for choosing to do business with us on multiple occasions over the last year. We are thrilled to hear that our team at Kettler has been helpful, customer-focused, and professional throughout your purchases and replacement processes. Keeping our customers informed and satisfied is always our top priority, and it's wonderful to know that we have met your expectations. Thank you for your kind words and for recommending us to others. We value your continued support and look forward to serving you in the future.

Posted 3 months ago

“Very pleased with the service”

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Posted 3 months ago

Thank you so much for your fantastic 5-star rating of Kettler! We truly appreciate your support and we are delighted to hear that you were very pleased with our service. It is our utmost priority to ensure customer satisfaction, and your positive feedback is a testament to our dedication.

Posted 3 months ago

“Very good quality items and fast delivery”

Helpful Report

Posted 3 months ago

Dear Paula,Thank you so much for your glowing 5-star rating of Kettler! We greatly appreciate your support and are thrilled to hear that you had a positive experience with us. Your kind words about our very good quality items and fast delivery truly made our day. We are committed to providing exceptional products and service to our valued customers like yourself. Should you have any future inquiries or if there's anything else we can assist you with, please don't hesitate to reach out. Once again, thank you for your feedback and choosing Kettler!

Posted 3 months ago

“Excellent customer service and products”

Helpful Report

Posted 3 months ago

Dear Jennifer, Thank you so much for your outstanding 5-star rating of Kettler! We truly appreciate your feedback and support. We are delighted to hear that you found our customer service and products excellent. It is always our priority to provide exceptional service and deliver top-notch products to our valued customers like you.

Posted 3 months ago

“Spare part easy to identify and quickly shipped. Thank you.”

Helpful Report

Posted 3 months ago

Dear Mike,Thank you so much for giving Kettler a phenomenal 5-star rating! We greatly appreciate your feedback and are thrilled to hear that you had such a positive experience with our brand. We are especially glad to know that our spare parts were easy for you to identify and were swiftly shipped. Ensuring that our customers receive efficient service is something we take great pride in. Once again, thank you for your kind words and for choosing Kettler. We look forward to serving you again in the future. Spare part easy to identify and quickly shipped. Thank you.

Posted 3 months ago

“Good communication ahead of the delivery. I needed to change the delivery date which was easy to do.”

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Posted 3 months ago

Thank you, Adrian, for giving Kettler a 5-star rating! We truly appreciate your feedback and are delighted to hear about your positive experience with us. We pride ourselves on good communication and ensuring customer satisfaction. Your mention of our ability to accommodate your delivery date change easily is greatly appreciated. We value your support and look forward to serving you again in the future.

Posted 3 months ago

“great products & superb service.........”

Helpful Report

Posted 3 months ago

Thank you so much for taking the time to leave a 5-star rating for Kettler! We truly appreciate your continuous support and loyalty as our valued customer.

Posted 3 months ago

“Great product delivery good.”

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Posted 4 months ago

Thank you so much for your 5 star rating of Kettler, Rosie! We appreciate your kind words about the great product delivery. Your satisfaction is our priority!

Posted 3 months ago

“Excellent service and products”

Helpful Report

Posted 4 months ago

Thank you very much for your 5 star rating! We are thrilled that you are satisfied with the excellent service and products that Kettler provides.

Posted 4 months ago

“Excellent”

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Posted 4 months ago

Excellent! Thank you so much Jared for your fantastic 5 star review of Kettler! We really appreciate you taking the time to recognise our customer service!

Posted 4 months ago

“Excellent quality garden furniture, at great prices.”

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Posted 4 months ago

Thank you Peter for giving Kettler a 5 star rating! We are so pleased you appreciate our excellent quality garden furniture at great prices.

Posted 4 months ago

“Product not used yet but seems to be well made. Delivery was quick and efficient.”

Helpful Report

Posted 4 months ago

Thank you for your 5 star rating! We are delighted to hear that you were impressed with the quality of our product, even though it is yet to be used. We are glad to hear that the delivery was swift and efficient. We really appreciate your wonderful feedback and would like to thank you for your support!

Posted 4 months ago

“Love my products I ordered. Outside patio heaters”

Helpful Report

Posted 4 months ago

Thank you so much for your 5 star rating of Kettler, Julian! I'm so happy to hear that you love the products you ordered from us, especially the outside patio heaters. We truly appreciate your feedback!

Posted 4 months ago

“Super products. High quality. Keen prices, especially when on offer. Quick delivery”

Helpful Report

Posted 4 months ago

Thanks Keith for your 5 star rating of Kettler! We are glad to hear that you appreciate the high quality of our products along with keen prices and quick delivery. We appreciate your feedback!

Posted 4 months ago

“Ordered a product that unfortunately had a crack. Sent pictures that night and had a reply first thing the next morning to say the product would be replaced. The item was returned and replaced with no problems within 4 days - excellent service”

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Posted 4 months ago

Thank you for the amazing 5-star rating of Kettler! We are glad to hear that we provided an excellent service in the unfortunate situation of your cracke product. We value customer satisfaction highly, and it's great to know that we could provide a speedy solution. Thank you for your understanding and loyalty!

Posted 4 months ago

“We've found Kettler products to be excellent. We now have a 6 seater table and chairs a 4 seater table and chairs and a wicker sofa so all the family can sit outside comfortably when they are all here in the summer. The covers are strong and durable.”

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Posted 4 months ago

Thank you so much for giving our Kettler products such a fantastic rating! We hope that you enjoy using your products for many years to come.

Posted 4 months ago

“Perfect Service great and cover fits well and does a good job xxx”

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Posted 4 months ago

Thank you so much, Susan, for giving Kettler a perfect 5-star rating! We're so glad to hear that the service was great and that the cover fits well and does a good job. We really appreciate your feedback!

Posted 4 months ago

“Delivered promptly and product perfect.”

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Posted 5 months ago

Thanks for your 5 star rating, Jennifer! We are delighted to know that your order was delivered promptly and the product was perfect. Thanks for your kind words!

Posted 4 months ago

“Excellent service and quick delivery.”

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Posted 5 months ago

Thank you so much Ian for the 5-star rating! We are delighted to hear that you had excellent service and quick delivery. It means so much to us to have a loyal customer like you. Thank you for recommending Kettler!

Posted 4 months ago

Kettler is rated 4.4 based on 2,085 reviews