Kettler Reviews

Name: Kettler
Rating: 4.40

4.4 Rating 2,484 Reviews

85 %

of reviewers recommend Kettler

4.4

Based on 2,484 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01527 591901

Location:

Merse Road, North Moons Moat, Redditch
B98 9HL

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Kettler 5 star review on 31st December 2024

David Paget

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was kept in contact from as soon as I paid for product until it arrived. Couldn’t fault it.”

Helpful Report

Posted 6 months ago

Hi Grant, Thank you for your fantastic review! We're so pleased to hear that you experienced great communication from the moment you placed your order until it arrived. Keeping our customers informed is a top priority for us, and it's wonderful to know we met your expectations. If you ever need assistance or have questions, feel free to reach out. We're always here to help! Best regards, The Kettler Team

Posted 5 months ago

“Prompt and efficient service.”

Helpful Report

Posted 6 months ago

Hi David, Thank you for your fantastic review! We're so pleased to hear that you found our service to be prompt and efficient. We always aim to meet our customers' needs swiftly and effectively. If you ever have any questions or need assistance in the future, please feel free to reach out. We're here to help! Best regards, The Kettler Team

Posted 5 months ago

“A very good website I could get the item i wanted and very quick delivery and always kept u updated about your item 10/10.”

Helpful Report

Posted 7 months ago

Hi Tracey, Thank you so much for your amazing review! We’re thrilled to hear that you found our website easy to use and appreciated the quick delivery. Keeping our customers updated is a top priority for us, so it’s fantastic to know you felt well-informed throughout the process. If there's anything else we can assist you with in the future, please don’t hesitate to reach out. We’re here to help! Best regards, The Kettler Team

Posted 5 months ago

“Excellent quality”

Helpful Report

Posted 7 months ago

Hi Heather, Thank you for your fantastic review! We’re thrilled to hear that you are pleased with the quality of our products. Your satisfaction is our top priority, and it’s wonderful to know that we have met your expectations. Should you have any questions or need assistance in the future, feel free to reach out. We’re here to help! Best regards, The Kettler Team

Posted 5 months ago

“Good products, prompt service & delivery when ordering replacement accessories.”

Helpful Report

Posted 7 months ago

Hi Colin, Thank you for your fantastic review! We’re thrilled to hear that you had a great experience with our products and that our service was prompt and efficient. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations. If you need any assistance or have questions in the future, please don’t hesitate to reach out. We're always here to help! Best regards, The Kettler Team

Posted 5 months ago

“I’ve bought and exported all of my Kettler garden furniture over to my home in Andalucia, as I couldn’t find anything comparable in quality when shopping in Spain”

Helpful Report

Posted 7 months ago

Hi Gary, Thank you so much for your exceptional review! We’re thrilled to hear that you’ve found our Kettler garden furniture to be unmatched in quality, even after exporting it to beautiful Andalucia. It’s wonderful to know that our products are making a great impact in your outdoor space. If you need any assistance or have questions in the future, please feel free to reach out. We’re always here to help! Best regards, The Kettler Team

Posted 5 months ago

“Very pleased with the quality,perfect for the job and looks great thanks”

Kettler 5 star review on 17th December 2024

Helpful Report

Posted 7 months ago

Hi Mark, Thank you for your fantastic review! We’re thrilled to hear that you're pleased with the quality and find our product perfect for the job. It always makes us happy when our products not only meet but exceed expectations in both function and appearance. If you have any questions or need assistance moving forward, please feel free to reach out. We’re here to help! Best regards, The Kettler Team

Posted 5 months ago

“Quality product at great price with quick free delivery, first class!”

Helpful Report

Posted 7 months ago

Hi Alistair, Thank you so much for your excellent review! We’re thrilled to hear that you found our product to be of great quality and that you enjoyed the quick free delivery. Your satisfaction is our top priority, and it’s wonderful to know we hit the mark! If you ever have any questions or need assistance, please don’t hesitate to get in touch. We’re here to help! Best regards, The Kettler Team

Posted 5 months ago

“Great waterproof covers for all our garden furniture & and love the fact they all match!”

Helpful Report

Posted 7 months ago

Hi Karen, Thank you for your fantastic review! We're so glad to hear that you're loving the waterproof covers for your garden furniture. It's wonderful to know that you appreciate the matching designs as well—we strive to create cohesive looks for our customers. If you have any questions or need further assistance, please feel free to reach out. We're always here to help! Best regards, The Kettler Team

Posted 5 months ago

“Excellent product at a good price in the sale”

Helpful Report

Posted 7 months ago

Hi David, Thank you for your excellent review! We're so pleased to hear that you found our product to be both high quality and offered at a good price during the sale. It’s great to know our customers are satisfied with their purchases. If you have any questions or need further assistance, feel free to reach out. We’re here to help! Best regards, The Kettler Team

Posted 5 months ago

“All good no problems at all”

Helpful Report

Posted 7 months ago

Hi William, Thank you for your excellent review! We're so pleased to hear that everything went smoothly with your experience. It's our aim to provide hassle-free service, and your satisfaction means the world to us. If you need any assistance or have questions in the future, please feel free to reach out. We're always here to help! Best regards, The Kettler Team

Posted 5 months ago

“Cover fits well. Arrived quickly. Would buy again”

Helpful Report

Posted 7 months ago

Hi Caroline, Thank you for your fantastic 5-star review! We're so pleased to hear that the cover fits well and that it arrived quickly. Your satisfaction is our priority, and knowing you would buy again truly means a lot to us. If you ever have questions or need assistance in the future, don’t hesitate to reach out. We’re always here to help! Best regards, The Kettler Team

Posted 4 months ago

“Had Kettler garden furniture (Palma) fo over 8 years now ~ love it, always get comments about how nice it looks and still nothing wrong with it after all this time. Had to buy new covers for it this year, but that was our choice as it had green algae on it, nothing wrong with the acutual covers. Ordered some covers from Kettler (others out of stock) and they arrived within days with no hassle or problems. When I am looking again in years to come for new garden furniture or covers, will definately always buy Kettler. Great quality, style and worth every penny.”

Helpful Report

Posted 8 months ago

Hi Lilian, Thank you for your wonderful 5-star review! We’re thrilled to hear that you’ve been enjoying your Kettler garden furniture for over 8 years and that it still looks great. It’s always nice to receive compliments about our products! We appreciate your choice in purchasing new covers, and we’re glad to hear that the ordering process was smooth and hassle-free. Your loyalty to Kettler means a lot to us, and we look forward to serving you when you’re ready for more garden furniture or covers in the future. If you ever have questions or need assistance, don’t hesitate to reach out. We're always here to help! Best regards, The Kettler Team

Posted 4 months ago

“Excellent service”

Helpful Report

Posted 8 months ago

Hi Martyn, Thank you for your excellent 5-star review! We're thrilled to hear that you had a great experience with our service. It’s always our goal to provide top-notch support to our customers. If you have any further feedback or need assistance down the line, please don’t hesitate to reach out. We're here for you! Best regards, The Kettler Team

Posted 4 months ago

“We looked around at other brands before we bought the two Palmer Relaxer chairs now over 4 years ago and they have proved to be very durable and comfortable. We made the right decision and its only this year that the covers had started to deterate so we bought 2 new ones before the winter approaches”

Helpful Report

Posted 8 months ago

Hi Stuart, Thank you for your wonderful 5-star review! We're delighted to hear that your Palmer Relaxer chairs have held up so well over the years and provided you with comfort. It’s great to see you’ve invested in new covers to keep them looking their best for the winter! If you ever have any questions or need assistance, don’t hesitate to reach out. We’re always here to help! Best regards, The Kettler Team

Posted 4 months ago

“Prompt delivery,good quality of goods we are pleased with our purchase.”

Helpful Report

Posted 8 months ago

Hi there, Thank you for your wonderful 5-star review! We’re thrilled to hear that you are pleased with your purchase and that the quality met your expectations. Prompt delivery is important to us, and it’s great to know we hit the mark! If you have any questions or need assistance in the future, please feel free to reach out. We’re always here for you! Best regards, The Kettler Team

Posted 4 months ago

“What they promise is what they deliver”

Helpful Report

Posted 8 months ago

Hi Julie, Thank you for the fantastic 5-star review! We're thrilled to hear that you found our products to be exactly as we promised. Your satisfaction is our top priority, and it’s great to know we hit the mark for you. If you have any further feedback or need assistance, feel free to reach out anytime. We're always here to help! Best regards, The Kettler Team

Posted 4 months ago

“Excellent service ..... easy to order furniture .... great communication ... delivered as promised ....”

Helpful Report

Posted 8 months ago

Hi Robert, Thank you for your excellent 5-star review! We’re thrilled to hear that you had a smooth experience ordering and that our communication and delivery met your expectations. Your satisfaction is our top priority, and it’s great to know we hit the mark! If you ever need anything else or have more feedback, feel free to reach out. We're always here for you! Best regards, The Kettler Team

Posted 4 months ago

“Quick delivery Good price Perfect fit Good quality material”

Helpful Report

Posted 8 months ago

Hi there, Thank you for your wonderful 5-star review! We're so pleased to hear about your quick delivery experience and that you found our pricing competitive. It's fantastic to know that everything fits perfectly and that you're satisfied with the quality of the materials. Should you have any more feedback or need assistance, feel free to reach out to us anytime. We’re always happy to help! Best regards, The Kettler Team

Posted 4 months ago

“A beautiful 5 piece chairs; footstools and coffee table. Great price and look lovely on our new patio. So far very weather resistant!”

Helpful Report

Posted 8 months ago

Hi Clare, Thank you for your wonderful 5-star review! We're so glad to hear that you love your beautiful 5-piece set and that it looks fantastic on your new patio. It’s great to know that it’s holding up well against the weather! If you have any more thoughts to share or need assistance, feel free to reach out. We're always here for you! Best regards, The Kettler Team

Posted 4 months ago

Kettler is rated 4.4 based on 2,484 reviews