Kettler Reviews

Name: Kettler
Rating: 4.40

4.4 Rating 2,485 Reviews

85 %

of reviewers recommend Kettler

4.4

Based on 2,485 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01527 591901

Location:

Merse Road, North Moons Moat, Redditch
B98 9HL

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Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service and excellent product”

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Posted 1 year ago

Thank you for the 5 star rating of Kettler! We really appreciate your support and we are so glad that you had a great experience with us - good service and excellent product. We hope to continue providing great service and products for you in the future.

Posted 1 year ago

“We bought the Cora dining table (280cm) and bench. We'll likely buy some chairs in the future. The first thing you notice is the excellent material quality. It's a very heavy table and the looks and feels very durable. The wood is a lovely natural look, but very neat and consistent. Then, while assembling the table, it's clear that the designers thought carefully about how it should be built: it's very easy to assemble. We haven't had much use out of it yet, but it's comfortable and demonstrates elegant, high quality elegance. One quick thing to note: I think it's worth buying the protective coatings and treating the table in accordance to kettler's guidelines.”

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Posted 1 year ago

Thank you so much for your 5 star rating of Kettler, Pete! We are glad that you've appreciated the excellent material quality and how the designers of our Cora dining table paid attention to the details in order to make its assembly easier. It is also comforting to know that you find the table comfortable and elegant despite only having limited usage of it so far. We would also like to remind you that it is best to buy kettler's protective coatings and to treat the furniture according to their guidelines. Thank you again!

Posted 1 year ago

“Excellent service, fast delivery”

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Posted 1 year ago

Thank you Jayne for your five-star rating! We are delighted to hear that you enjoyed excellent service and a fast delivery. We really appreciate your kind words.

Posted 1 year ago

“Excellent customer service. I broke a locking nut on my parasol and requested a replacement. An incorrect one was sent ( my fault) but was quickly replaced by the correct one when I advised. I was particularly pleased that I was able to return the unused part. All free of charge. I also purchased new clips to hold my corner seating together. They arrived promptly.”

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Posted 1 year ago

Thank you so much for your glowing 5-star review! We are delighted to read of your wonderful experiences with our customer service team and the prompt arrival of your new clips. We strive to provide quality, reliable customer service and we're so glad that we are meeting and exceeding your expectations. Thank you for your loyal patronage!

Posted 1 year ago

“High quality in all products that we have purchased.”

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Posted 1 year ago

Thank you for the wonderful 5 star rating of Kettler, Susan! We are delighted to hear that you are pleased with the high quality of all the products you have purchased from us. We appreciate your continued loyalty!

Posted 1 year ago

“Good company to do business with. I recently purchased a wooden table and chairs, not directly from them, which had a few screws missing. They were really helpful and sent these straight out to me. I then placed and order directly on their website for wood preserver etc., delivered within a couple of days. Wouldn’t hesitate in using this company again.”

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Posted 1 year ago

Thank you so much for your 5 star rating of Kettler. I'm glad you had a great experience with us. I'm especially pleased to hear that we were able to send the missing screws to you straight away. We understand how inconvenient it can be when items are missing, and we're always delighted to make sure our customers have the best experience possible. Thank you for your kind words and we're glad you chose Kettler!

Posted 1 year ago

“Exemplary service, I did have a problem and it was resolved efficiently.”

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Posted 1 year ago

Thank you so much for your 5 star rating of Kettler! We are so pleased to hear that you had an exemplary service experience- even with a problem that was quickly and efficiently resolved. We strive to provide our customers with the best experience and we are so glad to hear that you had a great one. Thank you!

Posted 1 year ago

“Excellent quality as expected”

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Posted 1 year ago

Thank you so much for your 5 star review of Kettler! We're delighted that you were pleased with the product's excellent quality as expected. We really appreciate your kind words.

Posted 1 year ago

“Amazing customer service. Quality of goods are excellent”

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Posted 1 year ago

Thank you for your 5 star rating of Kettler! We are extremely grateful that you had an amazing customer service experience and that you found the quality of goods to be excellent. We appreciate your positive feedback!

Posted 1 year ago

“Good quality”

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Posted 1 year ago

Thank you so much for your 5 star rating of Kettler! We are glad you were pleased with the good quality that Kettler offers. We appreciate your review and kind words!

Posted 1 year ago

“Fantastic service. Sourced a cover for our discontinued sofa, very helpful.”

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Posted 1 year ago

Thank you so much for your fantastic 5 star rating, Sally! I'm so glad to hear that you were able to find a cover for the discontinued sofa with our help. We really appreciate your kind words and delighted that you were happy with the service provided!

Posted 1 year ago

“Kettler are one of the few companies left that actually put the customer first. Their service and products are second to none”

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Posted 1 year ago

Thank you so much for your 5 star rating of Kettler, Michael. We are so proud that you believe that we are one of the few companies left that puts the customer first and that our products and service are unparalleled. We are thankful to have had you as a returning customer!

Posted 1 year ago

“Delivery fine. Table very good for the price.”

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Posted 1 year ago

Thank you so much for your 5 star rating of Kettler, Colleen! We're glad to hear the delivery was fine and you felt the table was good for the price - we really appreciate your feedback!

Posted 1 year ago

“Prompt delivery and good quality product (table tennis table).”

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Posted 1 year ago

Thank you so much for the 5 star rating of Kettler, Lisa! We are delighted that you are pleased with our prompt delivery and good quality product. We truly appreciate your loyalty as a returning customer.

Posted 1 year ago

“Excellent well made table, the folding mechanism works with ease, and despite some reviews it was easy to build having watched the utube video first then again pausing at each stage. Well worth the money!”

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Posted 1 year ago

Thank you Stuart for your 5 star review of Kettler! We are so pleased that you received an excellent, well-made table that works with ease. We appreciate your taking the time to watch the YouTube video before building it and are grateful for your repeated purchase. Thank you for choosing Kettler!

Posted 1 year ago

“We now have 2 recliner chairs with footstools, sofa set with disappearing chairs and covers for each item first class products excellent delivery and prompt and efficient service”

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Posted 1 year ago

Thank you for your 5 star rating of Kettler, Michael! We are pleased to hear that our product quality, delivery, and customer service have been outstanding to you. We're also glad to let you know that we now have 2 recliner chairs with footstools, sofa set with disappearing chairs and covers for each item, making sure you have the best products available.

Posted 1 year ago

“Great company to deal with whether it's a purchase or a query.”

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Posted 1 year ago

Thank you, John, for your five-star rating of Kettler! We're glad you think we’re a great company to deal with when it comes to purchase or query. We appreciate your support as a returning customer!

Posted 1 year ago

“I found that your staff are very helpful, and very informative.”

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Posted 1 year ago

Thank you so much for taking the time to review Kettler and giving us a 5 star rating! We're glad to hear that you found our staff to be helpful and informative. We strive to provide a quality service and it's wonderful to hear that we've succeeded in delivering it to you.

Posted 1 year ago

“Trouble-free process in ordering the products involved, which arrived on the day promised.”

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Posted 1 year ago

Thank you so much, David, for leaving us a 5 star rating of Kettler! We really appreciate it and are delighted to hear that the whole ordering process was trouble-free and arrived on the day promised. Thank you for being a loyal customer!

Posted 1 year ago

“Fantastic quality really happy with this product would recommend nice fit for chairs and stools”

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Posted 1 year ago

Thank you so much Anthony for the 5 star rating on Kettler! We appreciate your kind words and are glad that you are happy with the product. It is great that you appreciate the quality and the fit of the chairs and stools, and that you would recommend them. Thank you for being a repeating customer!

Posted 1 year ago

Kettler is rated 4.4 based on 2,485 reviews