Kettell Doors & Windows Reviews

Name: Kettell Doors & Windows
Address: Kettell Windows and Doors, Showroom, Office & Warehouse, Unit 12 The Warren, Leicester, Leicestershire
Rating: 4.93

4.9 Rating 687 Reviews

99 %

of reviewers recommend Kettell Doors & Windows

Company Reviews

Metrics

Info

4.9

Based on 687 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Kettell Doors & Windows:

We supply & install double glazing to customers across Leicestershire

Established in 2005, Kettell Windows is run by two generations of family with over 50 years’ experience within Leicestershire’s double glazing industry. Renowned for our trustworthy nature & a low-pressure attitude, outstanding customer satisfaction & exceptional attention to detail all come as standard with a Kettell Windows installation. Offering the very best leading double glazing products & materials, environmental sustainability & working to the highest standards is in our DNA. We are also Leicester’s largest Solidor composite door supplier and installer.

Visit Website

Phone:

0116 2696721

Email:

hello@kettellwindows.co.uk

Location:

Kettell Windows and Doors, Showroom, Office & Warehouse,
Unit 12 The Warren,
Leicester
Leicestershire
LE7 3XA

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Kettell Doors & Windows 5 star review on 17th July 2025

D Elliott

Kettell Doors & Windows 5 star review on 25th June 2025

Kettell Doors & Windows 5 star review on 24th June 2025

810

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything from start to finish has been handled with the utmost professionalism, and the team have been so friendly, approachable and helpful through the process. There were a couple of issues with the windows that needed rectifying, but the team were quick to point them out and address them, and replacement parts were on order straight away. I will definitely use them again in the future”

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Posted 2 years ago

Thank you Cherine, always helps us to do our job well when we have lovely customers too! The Roseview sash windows our one of our favourites to install as they look so sympathetic to the original wooden windows, so we are very pleased to hear you think so too! Lisa

Posted 2 years ago

“Kettell windows have done an excellant job with the replacement double glazed windows we ordered from them.”

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Posted 2 years ago

Thank you Belinda for the review! I will be sure to pass your comments onto the team! Lisa

Posted 2 years ago

“Great, efficient service from start to finish. Shopped around and found Kettell a fair bit cheaper than all of the others.”

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Posted 2 years ago

“Excellent service from Darren and his colleague Jack, very professional, tidy and thorough throughout installing the windows”

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Posted 2 years ago

Thank you for your lovely review. Your windows look great!! I'll be sure to pass your comments on to Darren & Jack. Thanks for choosing Kettell Windows.

Posted 2 years ago

“We love our new doors from Kettell Windows they have really enhanced our property. After fitting we were struggling with locking the front door but they responded withing half an hour of us telephoning and replaced the lock. Great service from start to finish.”

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Posted 2 years ago

“The staff are always friendly and helpful with advice, there is no sales pressure to make a sale. The fitters are very good too, taking great care when working at your property to install the products. A very satisfied customer. This is the third time I’ve used Kettell Windows.”

Kettell Doors & Windows 5 star review on 5th August 2022

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Posted 2 years ago

“Everything went smoothly with the installation of our new door from the initial quote to the completion of the job.”

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Posted 2 years ago

“We had three new windows and a door including a new roof and lead over the bow window. Workmanship was excellent all done within two days good quality materials and fitted on date.”

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Posted 2 years ago

“No problem on installation. Finished product excellent. Very pleased”

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Posted 2 years ago

“We had a new , green stable door fitted , excellent service and installation,”

Kettell Doors & Windows 5 star review on 26th July 2022

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Posted 2 years ago

“From start to finish we have been so pleased with the service from Kettell windows. Everyone is so helpful and friendly, from John’s first visit to Andy fitting our two doors the experience has been excellent. The doors look great. We have just ordered a French door and would like to say big thank you to all at Kettell. Simon & Jill”

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Posted 2 years ago

“The process was slick and well managed. Good advice provided regarding our new front door which was fitted very well and with little mess.”

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Posted 2 years ago

“Excellent door and install. Guys that installed the door were courteous and explained everything they were doing.”

Kettell Doors & Windows 5 star review on 24th July 2022

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Posted 2 years ago

We are so pleased you are pleased with your door, it looks great!!

Posted 2 years ago

“We are very pleased with our Evolution windows - although an expensive option compared to more basic choices, the quality and look sit far better with our period property - and also with the excellent fitment by Kettell. A relatively large job, with 22 windows to be fitted to our exacting standards, the Kettell team were very patient and resolved any issues as they arose - including relaying some of our old brick window sills, foregoing trim pieces, avoiding reliance on silicon, and making sure that everything sat well and in keeping with the property. Overall a sensitive, quality installation by a great team that has enhanced the house.”

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Posted 2 years ago

“We are extremely pleased with our new windows. We were also equally impressed with Will, Darren and Jack who carried out the work. They did an excellent job and were a pleasure to have around.”

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Posted 3 years ago

“Excellent quality and service”

Kettell Doors & Windows 5 star review on 5th July 2022

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Posted 3 years ago

“Extremely professional service from first showroom visit to installation of the Door. Quality of product and installation first class. Would definitely recommend”

Kettell Doors & Windows 5 star review on 15th June 2022

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Posted 3 years ago

“Everyone we dealt with at Kettell we very professional from the person who came and did the initial quote, (there was no pressure selling), to the survey, (they were the only company who picked up the fact we didn't have any lintels above some of the windows, so these needed fitting before the windows were installed, to the builders, who installed the lintels and the installers who put in the windows. Everyone cleaned up after themselves, there was never any mess. We would definately recommend them to anyone requiring windows.”

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Posted 3 years ago

“Very pleased with the back door, fitter did an excellent job, very neat and tidy, would recommend Kettell to my family and friends. Simon Astill.”

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Posted 3 years ago

“Had composite door fitted, whole process went smoothly from visiting showroom and placing order to completion of project. All members of company very pleasant and polite. Door has certainly enhanced our property. Thank you so much.”

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Posted 3 years ago

Kettell Doors & Windows is rated 4.9 based on 687 reviews