Keith Builders Reviews

Name: Keith Builders
Rating: 4.89

4.9 Rating 1,059 Reviews

98 %

of reviewers recommend Keith Builders

4.9

Based on 1,059 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Keith Builders:

For all you trade, DIY and home improvement materials you need look nowhere else. Biggest range of stock. Partnerships with biggest brands. Friendly and helpful Staff. Competitive pricing guaranteed

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Keith Builders 5 star review on 25th August 2024

Anonymous // 01/01/2019

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“Excellent service, friendly delivery chap and product as expected.”

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“Three large bags of slate stones dropped off at exact point that I asked for. I was completely amazed by the skill of the driver, who negotiated a very tight series of corners to get access to the side of my house.”

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“Excellent service and the products were as described. delivered earlier than expected which was a bonus .”

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“Nice and simple to use. My only issue was I was told it would be 10-15 working days for delivery the it arrived unexpectedly within 5 days. (only issue with that was I was on my way out to a funeral) otherwise I would be over the moon. The delivery driver was helpful and offloaded my order where I needed it.”

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“Great service”

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“Great service, good price and helpful. Will use again.”

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“Very easy to deal with, good communication and no problems at all so far.”

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“Asked for advice and got advised the best product for my project. Delivery was quick. Overall a great company to purchase from with great communication.”

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“Top firm, highly recommended. I ordered some bulk gravel bags online. The price was great, delivery was quick, and communication was excellent. The driver managed to get the gravel into my back garden which was much appreciated!”

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“Easy to use site, found what I needed and ordered with no issues. Paid by phone the next day. Great service thanks.”

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“Great service”

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“No stress with delivery. Just dropped off as I asked. Perfect condition and really good quality”

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“prompt friendly service”

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“An excellent delivery service , prompt and keep you informed of days and times etc”

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“Great service & product, thank you.”

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“I have been a customer of KBM for many years, making cash purchases at the counter of the Forres branch. A recent need for a mix of timber and sheet materials led me to use KBM’s online web ordering system. This worked particularly well as some items had to be brought over from Keith and assembled into one load, thus saving me multiple delivery charges. I found the process of online ordering very straightforward and will continue to use this method in future. Ordering online does not preclude direct contact with the staff of KBM who are always helpful in providing information on stock and availability. Altogether from ordering to delivery a positive experience.”

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“The online ordering process was very easy to use and the personal contact via email was most welcome and not common. Delivery was excellent example of customer focused business and everyone was very helpful and kind. I'd highly recommend Keith Bulders Merchants for your needs big and small. We'll done! 5 Stars totally deserved. Thank you so much. Terry.”

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“KBM in Forres are amazing. Evenso my collecting of the wood was delayed, when I went down they were most helpful. I had to cut down the wood to make it fit into my car ... I started and the lads came up to me and asked if I needed help 🙏 They then took over and my wood was packed into my car 😃 They are amazing 🤩”

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“Ordered online and picked up at arranged time convenient to me .”

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“Very helpful with our style of Summerhouse. Due to restrictions all done over phone and internet from start to finish.”

Keith Builders 5 star review on 1st May 2021

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Keith Builders is rated 4.9 based on 1,059 reviews