Keith Builders Reviews

Name: Keith Builders
Rating: 4.89

4.9 Rating 1,084 Reviews

98 %

of reviewers recommend Keith Builders

4.9

Based on 1,084 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

About Keith Builders:

For all you trade, DIY and home improvement materials you need look nowhere else. Biggest range of stock. Partnerships with biggest brands. Friendly and helpful Staff. Competitive pricing guaranteed

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Keith Builders 5 star review on 8th April 2026

Anonymous // 01/01/2019

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“Prompt and complete delivery”

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“Superb customer service. I needed to get a low profile vent for my roof... And there's loads of different types! Rather than guess and make a hash of it. A simple photo sent got me a reply from Jeff the MD suggested that it could be one of 2 models that would work depending on the measurements. He's gone and measured the actual thing to confirm that it would fit. Outstanding service that you would only get from an independent supplier with in depth knowledge on hand. 10/10 would use again. Photo of what I sent attached.”

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“Quick and efficient delivery. Driver very helpful. Competitive pricing.”

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“Excellent range of products and always a boon using a local supplier especially when their competitive with their pricing, delivery driver was excellent also”

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“Ordered a large bag of granite chips and both communications and delivery were perfect. The prices are very competitive and that’s with a delivery to south of Banchory. Well done KBM 👏👏”

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“Ordered items online and arrived next day no problem, good prices.”

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“Excellent service: able to enter online an order for materials late on a Friday, then pop into Forres branch with amendments to that order on the Monday morning, yet all materials were nicely delivered 1st thing Wednesday morning with these being deposited clear from the drive entrance, to the one side, allowing continuous easy access whilst slowly working thru the 2.5 tonnes of various ordered materials. With trying to get everything laid during a limited timeframe, the quick delivery & thoughtful placement was much appreciated. Thank you. Douglas Burghead.”

Keith Builders 5 star review on 31st March 2026

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“Recently bought loads of materials for a shed build. Whether ordering online, over the phone or at the counter, KBM were polite and helpful, even offering use of a saw to cut lengthy timbers. Recommended.”

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“Very good service, always helpful”

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“Good choice of materials and excellent customer service”

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“I like to "buy local" where I can. Keith Builders are friendly, helpful and their products are exceptional value. They offer fantastic service and I must give a good shout to the guys who actually deliver the heavy stuff. On several occasions they have managed to offload large tonnage sacks of sand, gravel and topsoil exactly where I have asked and with good grace despite the awkward space in which they have to work and the need to avoid blocking a single track lane. They have done all this efficiently and quickly whilst still being careful and, most importantly, using common sense. Result: happy customer!”

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“Brilliant service. Great product and prices delivered to my door. Thank you”

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“Keith Builders Merchant are spot on, great prices and availability of stock. I have placed orders online for delivery and also popped in store to purchase items. You can collect in store straight away or have them delivered in no time. Outstanding service from start to finish.”

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“Ordered chuckles online with Keith Builders. They called me to acknowledge my order and to confirm delivery which was punctual and efficient. Very satisfied with this local business.”

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“Bought some Type 1 sub-base from KBM and also tried GPH. KBM is more expensive (that's something to be more expensive than GPH) but quality of product is far superior (no big rocks like GPH) and customer service exists at KBM (GPH didn't reply to an email I sent them re. delivery and no phone call contact etc. Phone contact and quick delivery from KBM versus comparatively slow delivery and just an email from GPH. I wouldn't normally have tried GPH because they're very expensive and after this I certainly wouldn't again. I would definitely use KBM again because in their case you get what you pay for”

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“ordered in the evening, my order was delivered first thing in the morning and all bags of gravel and pebbles were excellent, just what was needed. Courteous, helpful service and modest delivery charges. Will buy from KBM again! And how nice to be able to shop local :)”

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“Very helpful and efficient would def recommend driver was brilliant”

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“I ordered three bags of topsoil in the evening and it was delivered early the very next morning — the friendly driver unloaded quickly and efficiently — a really excellent service. And the soil is pretty good too!”

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“I emailed with a question of a type of wood and the response came back quickly with options and links to choose. Buying online was easy and I picked up from Forres.”

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“Excellent customer carer, helpful advice and a quick delivery time slot.”

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Keith Builders is rated 4.9 based on 1,084 reviews