Keith Builders Reviews

Name: Keith Builders
Rating: 4.89

4.9 Rating 1,059 Reviews

98 %

of reviewers recommend Keith Builders

4.9

Based on 1,059 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Keith Builders:

For all you trade, DIY and home improvement materials you need look nowhere else. Biggest range of stock. Partnerships with biggest brands. Friendly and helpful Staff. Competitive pricing guaranteed

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Keith Builders 5 star review on 25th August 2024

Anonymous // 01/01/2019

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“Great service and excellent communication.”

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“First time ordering from Keith builders, can only say from ordering to delivery everyone was polite, was easy to order and kept me upto date on order, can't thank the driver who delivered to us he was so nice despite having issues delivering to us as cars parked on bend ment he couldn't get lorry through, but he was patient and eventually got his lorry round to complete delivery.”

Keith Builders 5 star review on 30th April 2021

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“Great website shop and rapid contact when order ready. I also got advice where they phoned to say it was ready to collect and added a roll of DPC to my order, which all happened within 24 hrs.”

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“Excellent service, simple online ordering, delivery of 2 x bulk bags of gravel on time and to the precise spot I required.”

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“Great service from start to finish and delivery faster than expected. Would recommend!”

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“Delivery time was great and the customer service friendly. Wood arrived in good condition with no splits or deformaties.”

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“I have just placed my 5th order with KBM, and the service i have received has been exceptional. Nothing has been too much trouble and everyone has been very helpful with any queries i have had. Communication has been superb, from placing my orders to delivering of my goods. Genuinely cannot fault any service or goods i have received to date. A great, Friendly & Local business who appreciate all orders large or small. Place an order with them and see the difference in service and quality compared to the others.”

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“Excellent service. ordered online and delivered soon after. seamless and efficient. thanks.”

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“Dealt with KBM before, no problems, need to take a good look at there suppliers, very poorly cut timber not the best of materials”

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“Service was excellent. Staff very helpful and courteous. Easy to find what I wanted online and picked up goods easily and safely from the premises.”

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“Paying for the decking we ordered online was less than satisfactory and we landed up with a credit payment system with LAYBUY which was not what we intended and is a minor nuisance! It would have been far simpler if we'd been able to order on the phone direct with yourselves and paid with card over the phone .”

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“Great prices, easy to order and good comms for delivery. All timber was in excellent condition as expected and delivery was faultless. Highly recommend and will be using again.”

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“Does what it says on the tin, very easy to use website ordered my building materials and they arrived on the day specified. Can’t fault them, thanks very much.”

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“I have placed several orders for bulk bags over the past few years and have never been disappointed. The ordering process is easy on-line and the deliveries have come within several days and the bags placed exactly as requested. I would not hesitate to order again.”

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“Bought one of the decking packs online ,fairly easy and straightforward transaction, It's a shame you haven't responded to my other online inquirys regarding pricing of materials, bought loafs of timber last year from KBM always had a good stock and delivery wasn't an issue, unfortunately this year it appears no one is interested in picking up emails from work I'm busy pricing”

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“Found Keith builders merchants to be very helpful with my requirements. The service was top class from the ordering to the deliveries and the guys were also very helpful when I required more of my order. Tremendous.”

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“My Experience with KBM has always been excellent! The staff/team are very friendly & helpful and I am always impressed with how knowledgable they are...anytime I need help or recommendations they are fast to respond and most important they are very patient. This time I ordered some pea gravel & ordered in two separate bulks and the quality and product was exactly what I was looking for and very satisfied with my purchase as well as the service I received from the staff assisting. Would definitely recommend KBM any day! Thank you! :)”

Keith Builders 5 star review on 19th April 2021

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“Placing my order online was simple and easy,price's were the cheapest I'd found, added extra items to my order the next day with no problem, with only one delivery charge which was standard for most companies, my delivery was early on the day stated. Excellent company to deal with would definitely use them again,and recommend them to anyone!!”

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“Excellent service and very efficient. Easy to collect materials and kept up to date with my order.”

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“A very prompt service from Keith Builders. Thoroughly recommend.”

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Keith Builders is rated 4.9 based on 1,059 reviews