Keith Builders Reviews

Name: Keith Builders
Rating: 4.89

4.9 Rating 843 Reviews

98 %

of reviewers recommend Keith Builders

4.9

Based on 843 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Keith Builders:

For all you trade, DIY and home improvement materials you need look nowhere else. Biggest range of stock. Partnerships with biggest brands. Friendly and helpful Staff. Competitive pricing guaranteed

Visit Website

Keith Builders 5 star review on 13th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order online, kept upto date reference my order and the delivery men were very helpful.”

Helpful Report

“Good price for decking boards.”

Helpful Report

“Ordering on website was easy and delivery was quick. However, no warning was given that delivery was by a double decker hgv lorry, too big to access my property. An alternative drop off point had to be found quickly and further transport arranged.”

Helpful Report

Thank you Bernard for your 4-star rating of Keith Builders. We appreciate your feedback and are thrilled to hear that ordering on our website was easy and the delivery was quick. We apologize for any inconvenience caused by the unexpected size of the double-decker HGV lorry and are pleased that you managed to find an alternative drop-off point. Your satisfaction is important to us and we will take your feedback into consideration for future improvements. Thank you again for choosing Keith Builders Merchants Ltd. Best regards, KBM

“Quick response to my order going in online and the delivery was excellent. I did have one little hiccup but nothing I could not overcome. Hence my score of four rather than five. I have dealt here before and will purchase here again, no problem.”

Helpful Report

Dear Alex, Thank you so much for taking the time to rate Keith Builders with 4 stars! We appreciate your feedback and are thrilled to hear that you had a quick response to your online order and an excellent delivery experience. We apologize for the little hiccup you encountered, but we're glad to know that it was something you were able to overcome. Your loyalty as a returning customer means a lot to us, and we look forward to serving you again in the future without any issues. Thank you for choosing us as your preferred builders! Best regards, Keith Builders Team

“I've Used KBM in the past and had no issues at all, their website is easy to use, their prices are at least standard if not a bit cheaper,when items delivered the delivery guys are polite and helpful, can highly recommend and I know I'll be using them again when the missus has her next bout of " I've been thinking"...”

Helpful Report

Thank you very much for your 4 star rating Scott. We greatly appreciate your loyalty and feedback. I'm glad to hear that you've used us in the past with no issue and are satisfied with our website, prices, and delivery drivers. We'll look forward to serving you again sometime

“Prompt delivery”

Helpful Report

“Very quick service.”

Helpful Report

“Great service. Order delivered on time and followed additional delivery requirements. Thanks you.”

Helpful Report

“I found the team to be very helpful and accommodating and would have no hesitation in using their services again.”

Helpful Report

“Good service and on time”

Helpful Report

“Very responsive. The timber is of good quality, would not hesitate to use them again. Delivery was prompt and on the appointed day.”

Helpful Report

“One or two lengths not useable due to small areas missing. Otherwise my order, the service and delivery were excellent. Driver was excellent, friendly and very cooperative”

Helpful Report

“Very good service along with good communication”

Helpful Report

“Great service Wood arrived so I could quickly get the job done”

Helpful Report

“Ordered on line - drove to the depot the next day - picked up my product - easy.”

Helpful Report

“Friendly efficient service. Very helpful. Delivery times and assistance excellent?”

Helpful Report

“Reasonable prices, good selection of products, normally delivered in good time.”

Helpful Report

“Delivery charges are a bit expensive for delivery to Nairn”

Helpful Report

“Good service.”

Helpful Report

“Good service ordered my sleepers and got them the same week delivered to Aberdeen. Very helpful delivery driver. Ordered oak and pine sleepers they were clearance products so good value for the money payed.”

Helpful Report

Keith Builders is rated 4.9 based on 843 reviews