Keith Builders Reviews

Name: Keith Builders
Rating: 4.89

4.9 Rating 843 Reviews

98 %

of reviewers recommend Keith Builders

4.9

Based on 843 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Keith Builders:

For all you trade, DIY and home improvement materials you need look nowhere else. Biggest range of stock. Partnerships with biggest brands. Friendly and helpful Staff. Competitive pricing guaranteed

Visit Website

Keith Builders 5 star review on 13th February 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Posted product promptly”

Helpful Report

“Ordered my boards online, and got confirmation of delivery the next day .. Delivered with care ... Great service ...”

Helpful Report

“What a great service. I couldn’t find a roof bracket to suit and this was literally the only company on line who was able to match it.”

Helpful Report

Thank you so much for the 5 star rating of Keith Builders, Sharon! We really appreciate your kind words and are so glad that we were able to help with the roof bracket situation. We strive to provide our customers with the best service possible and are grateful to have been of service. What a great service you received – we're thrilled to have matched your expectations. Thank you again!

“Very swift replies,quick efficient deliveries with pleasant driver”

Helpful Report

“Prompt delivery”

Helpful Report

“Excellent service, as always. A broad choice of materials, tools and, of course, wisdom from KBM. Forever better than the impersonal chain type stores.”

Helpful Report

“KBM staff were really positive and supportive towards our community project. Delivery staff were fantastic and there was no stress over the delivery. From start to finish KBM was really approachable and provided a first-class service. Thank you to all.”

Helpful Report

Thank you, Fiona, for your 5-star rating of Keith Builders. We are so pleased to hear that you had a positive experience with KBM and felt that our staff was supportive and professional. We are proud of the first-class service that we provide, and we are grateful that you noted this in your review. Thank you again for your kind words!

“In a time where I spend most of my time complaining about poor service it is a pleasure to report that my experience of kbm has been excellent. Great product and service, I couldn't recommend them enough.”

Helpful Report

Thank you Steve for your 5 star rating of Keith Builders! It is a pleasure to hear that you had a great experience with our products and services. We really appreciate your fantastic review, and we are so glad to know that we exceeded your expectations. Thank you so much for your kind words, we appreciate it.

“Wood ordered was delivered to date, is what was ordered and was in good condition. Service when I spoke to sales was excellent, friendly and efficient.”

Helpful Report

Thank you Gary for your 5 star rating of Keith Builders! We're glad to hear that the wood ordered was delivered on time, was what was ordered and was in good condition. We also appreciate you noting that our service when you spoke to sales was excellent, friendly and efficient. We really appreciate you being a customer!

“Brilliant choices of wood products.”

Helpful Report

“I recently bought joists for my lean-to from Keith Builders. The online experience was seamless. I received confirmation of my order with a notice that I would be notified regarding delivery. Sure enough, a few days later I received a call to confirm my delivery for the next day and, true to the information on the phone, the delivery truck arrived and my order was successfully handed over to me. Great!”

Helpful Report

Thank you for the 5 star rating for Keith Builders, Andrew! I'm glad to hear that your experience with Keith Builders was so positive! I really appreciate your support for our great business. It's great to know you can depend on Keith Builders for efficient for swift deliveries of your products.

“Excellent from start to finish.... Excellent prices and materials, order completed with no fuss and very helpful and friendly staff. Fast delivery. Faultless…...”

Helpful Report

“Ordered wood for the fence and posts all good no cracks or splits and very few knots highly recommend KBM kept in touch with me from order to delivery with definitely use them again in the future.”

Helpful Report

“Really helpful and efficient. My order arrived earlier than expected, and was the most competitive price I could find, beating the big suppliers. I will definately be using these guys again. Very happy.”

Helpful Report

“Easy to use web site, speedy and helpful delivery.”

Helpful Report

“always a great place to shop, fast, efficient, helpful and polite”

Helpful Report

“Order came on schedule all was correct and left / positioned where I asked very pleased will use KBM again”

Helpful Report

“Very quick service.”

Helpful Report

“Ordered online which I found to be straightforward but decided the next day to phone and add more items. Spoke to someone at the Keith branch who organised this efficiently and without a problem. He told me when my delivery would be made and it arrived on that day. Was a pleasure dealing with KBM excellent prices and service.”

Helpful Report

“Very good customer service. Would definitely recommend them.”

Helpful Report

Keith Builders is rated 4.9 based on 843 reviews