Kathryns Reviews

Name: Kathryns
Address: 635 Prescot Rd Liverpool, Merseyside, 635 Prescot Rd Liverpool, Merseyside, Liverpool
Rating: 4.79

4.8 Rating 592 Reviews

94 %

of reviewers recommend Kathryns

4.8

Based on 592 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Kathryns 5 star review on 16th January 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent delivery and tracking service”

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Posted 3 years ago

“Good communication about order. Good quality garments”

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Posted 3 years ago

“Amazing customer service will shop again definitely! X”

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Posted 3 years ago

“So happy with my pushchair! Lovely friendly service from Simon 5star. Quick delivery, have bought from in the past and will buy from Kathryns again in future.”

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Posted 3 years ago

“What a great team Kathryn’s have nothing is too much trouble. Simon who looks after online support and customer service is an asset to the team, thank you for all your help, Dawn”

Kathryns 5 star review on 18th April 2022

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Posted 3 years ago

Oh Dawn doesnt she look adorable, always a pleasure looking after you and your lovely family we look forwards to seeing you soon

Posted 3 years ago

“I needed to swap my daughter outfit and the women in the shop where more than happy to help me went above and beyond with my budge and my sizes for my little girl”

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Posted 3 years ago

thanks annie, we will pass on your feedback to the store and we look forwards to seeing you soon

Posted 3 years ago

“make up with all my items”

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Posted 3 years ago

“So helpful. Rang and spoke to a man regarding sizes and he really went out of his way to help. Amazing customer service. Would 100% recommend.”

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Posted 3 years ago

Hi Carla thanks for the lovely review, we will pass on your feedback to simon who you dealt with

Posted 3 years ago

“Brilliant service very happy with my orders every time. Staff very friendly and always helpful. Thank you again”

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Posted 3 years ago

“super shopand people. prompt despatch. more to the point returns are dealt with and refunded as promptly . nice personal touches.”

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Posted 3 years ago

“Great customer service and communication”

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Posted 3 years ago

“Overall great just I didn’t receive my order yet which was supposed to be delivered last Friday so am not sure why it’s so delayed and that’s so important for me since am travelling soon and wanted to have it with me and thanks Jo”

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Posted 3 years ago

“The girls at Kathryn's are lovely do polite and helpful and so willing to help really pleased with my purchase and will definitely shop there again as their prices are great”

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Posted 3 years ago

“Fab clothes and always happy with my purchases x”

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Posted 3 years ago

“Greetings , Thank you for you , but I need shippment details i didn’t receive any emails about it. Thank you for your help”

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Posted 3 years ago

Morning Our system sent you the tracking info on the 15th March when the order was dispatched I have also just sent you a seperate email, if its not received plese check your junk mail incase it has gone in there. could I also ask if you would revise your review star rating please as the order was fulfilled

Posted 3 years ago

“Well done!!! Very good interaction with customer!!! I'm very happy,quality 100%!”

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Posted 3 years ago

“Very pleased with all items, fast delivery”

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Posted 3 years ago

“Quick delivery well packaged”

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Posted 3 years ago

“Fast delivery,”

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Posted 3 years ago

“Fast delivery, perfect fit. One of our fave shops”

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Posted 3 years ago

Kathryns is rated 4.8 based on 592 reviews