kate & tom's Reviews

Name: kate & tom's
Rating: 4.73

4.7 Rating 1,520 Reviews

96 %

of reviewers recommend kate & tom's

4.7

Based on 1,520 reviews

Customer Service
Communication Channels	Telephone, Email

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About kate & tom's:

We’re a small company with one big wish: for you to enjoy an extraordinary holiday, celebration or adventure.

We’re all about good times and friendly luxury.

Making extraordinary memories. Whatever the occasion, whatever the backdrop we have an incredible house for you.

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Phone:

01242 235151

Email:

hello@kateandtoms.com

kate & tom's 5 star review on 22nd January 2020

Nikki

kate & tom's 5 star review on 24th October 2019

kate & tom's 5 star review on 28th April 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really efficient service! Meadowbank House was amazing, really welcoming, warm and set in a beautiful area. For us it was just right, secluded enough but an easy walk in to town for restaurants pubs etc. Many thanks to all at Kate & Tom's and Jane from Meadowbank House.”

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Posted 8 years ago

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Hi Jill, Thank you for leaving such lovely feedback. It was our pleasure and thank you for letting us play a small part in your celebrations. Jessica, Head of Client Services

Posted 8 years ago

“I can not praise the the recent weekend booked with Kate and Tom enough. The whole process from booking, to greeting on arrival was very professional and smooth. Nothing was too much trouble. Brett was on site to give us a welcome and tour of the lovely house and gave us peace of mind to contact him if there were any problems. I am pleased to say there were not any problems. The occasion was to celebrate my 70th birthday and the house and lovely grounds more than accommodated our needs for all ages. The kitchen was extremely well equipped and the welcome pack exceeded my expectations . The Dorset apple cake went down a treat on arrival. The games room was such fun for all ages. I would like to say a big thankyou for such a contributing to such memorable weekend from all our party.”

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Posted 8 years ago

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Hi Mary, It was absolutely our pleasure and I couldn't be happier to hear that everyone enjoyed their stay at The Lindens so much! We love hearing feedback like this so i'll be sure it is passed on to the team in the office as well as those who look after The Lindens. Happy Birthday from the kate & tom's team. Jessica, Head of Client Services

Posted 8 years ago

“Always available and full of information. The information regarding the house was excellen t and the comfort and style of the accommodaition was first rate.”

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Posted 8 years ago

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Hi Christine, So pleased you had such a great stay at Springfield House. My team work hard to ensure they are always giving out accurate and useful information so i'll be sure to pass on your kind words. Jessica, Head of Client Services

Posted 8 years ago

“We had such a fantastic weekend staying in the beautiful Langtons house. Company was wonderful to deal with and we had no trouble during any of the prices. Highly recommended!”

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Posted 8 years ago

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Hi Alison, It was our pleasure to help you plan a stay to remember. I'm thrilled you had such a wonderful stay at Langtons, it really is a fabulous house! Jessica, Head of Client Services

Posted 8 years ago

“Edge 14 provided everything that we needed for a successful hen weekend. It was clean, comfortable and really well equipped. The complimentary prosector, cream teas and sweets were very much appreciated and a lovely surprise after our long journeys. Would love go come back some time 🤗”

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Posted 8 years ago

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Good Morning, Thrilled to hear you had such a wonderful hen weekend at Edge 14. We look forward to helping you plan your next stay. Jessica, Head of Client Services

Posted 8 years ago

“Excellently presented and equipped accommodation.”

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Posted 8 years ago

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Hi Martin, So pleased you were so happy with your accommodation, i'll be sure to pass the feedback on to the owners of Birkmere hall. Jessica, Head of Client Services

Posted 8 years ago

“The team and Kate & Tom's were extremely helpful and very responsive to emails. The house that we stayed in called The Elephant & Castle was beautiful and the house keepers were fantastic! The whole process of booking was extremely easy.”

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Posted 8 years ago

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Hi Lisa, Thank you ever so much for taking the time to write such a lovely review. We all love Elephant & Castle and i'll make sure your kind words are passed on to the owner and housekeeping teams. Jessica, Head of Client Services

Posted 8 years ago

“Fabulous service. Planning my sisters hen party was made so much easier thanks to Kate and Toms. Very helpful staff always on hand to answer questions and queries. Thanks so much guys.”

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Posted 8 years ago

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Hi Lucy, It was absolutely our pleasure! We love doing everything we can to ensure our guests have the most memorable stay possible when they're in one of our houses. Jessica, Head of Client Services

Posted 8 years ago

“The house was fantastic and exceeded our expectations. The booking was handled professionally.”

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Posted 8 years ago

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Hi Suzanne, So pleased to hear your expectations were exceeded and the team did everything they could to help. I'll ensure your lovely feedback is passed on. Jessica, Head of Client Services

Posted 8 years ago

“Great house with lots of little extras thrown in as well! Would definitely recommend Kate & Toms to anyone”

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Posted 8 years ago

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Hi Ralph, Thrilled to hear you enjoyed your stay at Alcester Farmhouse, it's such a wonderful house. I'll be sure to pass your lovely feedback on to the rest of the team. Jessica, Head of Client Services

Posted 8 years ago

“Booking was very easy, very nice and personable staff. Payment was easy, communication good and information & documentation to download was very informative and comprehensive. Upon getting home after the fantastic mid week holiday Kate and Toms contacted me (on the day) about returning my deposit, without me having to chase which is often the case with other companies. All in all it was faultless.”

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Posted 8 years ago

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Hi Paul, Thank you ever so much for taking the time to leave such a lovely review. We appreciate all the feedback we get and I couldn't be happier that you had such a positive experience. We look forward to hearing from you again in the future. Jessica, Head of Client Services

Posted 8 years ago

“Everything was simple and straightforward. All my questions were answered quickly”

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Posted 8 years ago

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Hi Stephanie, Thank you for taking the time to leave a review. I'm so thrilled to hear that you had such an effortless time booking and that your questions were answered. Jessica, Head of Client Services

Posted 8 years ago

“Very easy to book, organise and get hold of. I also really like the website and how it is laid out”

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Posted 8 years ago

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Hi Isobel, Thank you ever so much for taking the time to leave a review. I'm so pleased to hear how simple you found our website and booking process, we work hard to ensure it is as simple as possible for guests to use and navigate. Jessica, Head of Client Services

Posted 8 years ago

“Fantastic experience. Very easy booking process and the staff at Kate and Tom's were extremely helpful (replying to emails/calls within an hour). The house itself was absolutely perfect. Kate and tom's were professional without crowding us on our stay. Would definitely book with you again”

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Posted 8 years ago

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Good Morning, We are thrilled to hear that you had such an enjoyable stay at The Lindens, it really is such a special house. We work hard on our booking process so to hear you had such an easy time bookings makes us so happy. We look forward to helping you plan another unforgettable stay in the future. Jessica, Head of Client Services

Posted 8 years ago

“Lovely house. At first seemed a bit creepy but we soon settled in and made ourselves at home. There is plenty of space and the bedrooms were all very comfortable and clean. All our communication with Kate and Tom have been efficiently dealt with and we will certainly use them again for out next gathering.”

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Posted 8 years ago

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Hi Pauline, Thanks ever so much for leaving a review, we really do appreciate guests taking the time to provide us with their feedback. I am thrilled to hear that you had such an enjoyable stay Derwent Manor. Jessica, Head of Client Services

Posted 8 years ago

“Jessica at Kate & Tom's was incredibly helpful - our weekend went brilliantly well. the accommodation really lived up to its billing and we didn't have to worry about a thing. thank you.”

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Posted 8 years ago

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Hi Helen, It was absolutely my pleasure! I'm so pleased to hear how well your weekend went and I hope your party had a stay to remember. We look forward to helping you plan another stay in the future. Jessica, Head of Client Services

Posted 8 years ago

“The Moult is extraordinary! We had such a good time. It's the perfect size for a large party. Enough space for us to all be in one house, but not on top of each other. Beautifully decorated and quick action, when one of the bathrooms doors was stuck. I just loved the place. The garden is amazing... I can go on and on... I'll definitely be back.”

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Posted 8 years ago

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Hi Melvin, So pleased to hear that you loved The Moult as much as we do! It really is such an extraordinary house perfect for making unforgettable memories. Jessica, Head of Client Services

Posted 8 years ago

“Previously stayed at properties booked through this company. Website pleasant and easy to navigate. Friendly and helpful team who respond promptly to queries.”

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Posted 8 years ago

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Hi Laura, Thank you very much for your feedback. So pleased that you found our website so easy to navigate and i'll make sure your kind words are passed back to the rest of the client services team. Jessica, Head of Client Services

Posted 8 years ago

“The service was excellent. All the staff on the end of the phone were so helpful. We were met at the house which is a lovely touch.”

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Posted 8 years ago

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Hi Emma, Thank you ever so much for leaving a review, we really appreciate our guests taking the time to provide us with feedback. I'm so pleased you found the whole process easy, i'll make sure your kind words are passed on to the rest of my team. Jessica, Head of Client Services

Posted 8 years ago

“Very efficient service, quick responses and had our deposit back within a couple of days.”

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Posted 8 years ago

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Hi Pete, Thanks ever so much for taking the time to leave a review. I really am thrilled to hear you say such lovely things about my team. I'll be sure the feedback is passed on. Jessica, Head of Client Services

Posted 8 years ago

kate & tom's is rated 4.7 based on 1,520 reviews