Kaboodle (UK) Home Appliance Installation Service Reviews

Name: Kaboodle (UK) Home Appliance Installation Service
Address: Unit 5 Motorway Industrial Estate, Babbage Road, Stevenage, Herefordshire
Rating: 4.82

4.8 Rating 1,388 Reviews

96 %

of reviewers recommend Kaboodle (UK) Home Appliance Installation Service

Company Reviews

Metrics

Info

4.8

Based on 1,388 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0203 191 1077

Location:

Unit 5 Motorway Industrial Estate,
Babbage Road,
Stevenage
Herefordshire
SG1 2TU

Write Your review

Tell us how Kaboodle (UK) Home Appliance Installation Service made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Kaboodle (UK) Home Appliance Installation Service 5 star review on 17th November 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“*Do NOT trust this company to install* I bought a Miele Dishwasher on the 30th of November under the impression that it would be delivered and installed within 1 to maximum 2 weeks. It was organised through Kaboodle and when Miele delivered to them a few days after my purchase, I was told that they couldn't install until the 19th of December!! As there was nothing we could do, we waited patiently and washed everything by hand until the 19th of December when I called in the morning to confirm our appointment (and was told that we are booked in and it should be installed later that day). Great news! I have now received a call at 2:30pm by Imogen to tell me that the installation will not happen today AND WILL NOT BE DONE UNTIL AFTER CHRISTMAS!!! I asked why they couldn't deliver and install the following day and was told "because that would inconvenience other customers...". Well what about us? Are we not customers who have paid for this service? I was told that the installation guy is sick which I'm very sorry to hear but that doesn't excuse another 2 - 3 weeks of delay! Who will be installing the appliances tomorrow? Why can they not pay another technician extra to deliver on their confirmed orders when something like this happens? I wish I had never selected the installation option when I purchased my appliance. It would have saved me so much time. This company doesn't care about their customers and now our Christmas celebration will be affected because of it. The appliance will now be delivered without installation and I have to sort it out myself, thanks for nothing but wasted time Caboodle.”

Helpful Report

Posted 2 years ago

“Two professional fitters arrived, very courteous and knowledgeable. Great lifting skills! all essential work carried out competently and to a high standard, and very fast. All working well and the new induction cooker is all ready for Christmas. Thanks”

Helpful Report

Posted 2 years ago

“Paid £149.99 for installation and removal and recycling of old oven none of which was carried out was told I had ordered wrong oven it was too small it was built under should have been built in. Have been told one ordered could still have been connected but wasn't given choice one ordered never left van!!!Been told by Donaghy Bros oven still not returned to them so they cannot issue refund for oven so am on a lower all round. I want refund from you and Donaghy Bros or am taking this matter to the press”

Helpful Report

Posted 2 years ago

“Micah and Rory delivered and installed my new Bertazzoni cooker today. Very pleasant, careful and efficient. First class job. Thank you.”

Helpful Report

Posted 2 years ago

“Arrived on time Fast Friendly professional service would Recommend”

Helpful Report

Posted 2 years ago

“Kaboodle came five days ago to install an integrated freezer, when they left we found that when we closed the dishwasher door (two units away from the freezer) that the kickboard underneath the run of kitchen cupboards fell down, we put it back several times, but it continued to fall when the door was opened. I rang Kaboodle three times to ask when it could be rectified, but so far, no answer.”

Helpful Report

Posted 2 years ago

“Great service from Paul and Jason.”

Helpful Report

Posted 2 years ago

“Paul &Marcus were so polite,friendly and professional. Get job done quickly and efficiently. Thank you x”

Helpful Report

Posted 2 years ago

“Paul and Jason arrived on time and were very professional. They ensured everything was safe, provided sheets to protect and also provided guidance and maintaining the appliance.”

Helpful Report

Posted 2 years ago

“Quick and good job done, super friendly too”

Helpful Report

Posted 2 years ago

“Paul and Jason were incredible. They found our difficult to find property with ease and the installation was speedy and faultless. Thank you guys!”

Helpful Report

Posted 2 years ago

“My fridge freezer doors were repaired today by the most polite,professional and prompt young men. Arrived on time and rang me prior to visit Repairs completed Cleaned up all their mess Pleasant and consciousness in their work a great asset to Kaboodle”

Helpful Report

Posted 2 years ago

“Both Paul and Joel fitted my mums new cooker, both did a great job of explaining everything to her and made sure she was 100% happy before they left.”

Helpful Report

Posted 2 years ago

“Paul & Brad were outstanding and went more than the extra mile. Highly professional and superb communication so we know how to use our brand new AEG cooker and hood. As you can see a first class installation. Thank you so much!”

Helpful Report

Posted 2 years ago

“Very professional, friendly polite and great installation by Paul and Brad”

Helpful Report

Posted 2 years ago

“Paul and Lewis delivered our fridge this afternoon after previous issues with other companies not being able to fulfil the delivery for various reasons. They were polite and friendly and Paul clearly had product expertise and was able to install the fridge without issue. The delivery went smoothly and they took all packaging etc away with them. Great job - Thank you!”

Helpful Report

Posted 2 years ago

“Micah and Cody were on time , polite and very efficient . They fitted my cooker , took the old one away seamlessly.”

Helpful Report

Posted 2 years ago

“Paul & Marcus gave us a fabulous professional service, arrived on time, fast efficient installation and removal of old machine. I can highly reccommed this company. Thank you very much”

Helpful Report

Posted 2 years ago

“Very efficient delivery, helpful staff and well fitted appliance. Paul and Marcus were a good team. Thanks”

Helpful Report

Posted 2 years ago

“The installation service by Micah and Cody was professional and seamless. They called before arrival to let us know the time which was very helpful. Sadly the service I received from Kaboodle to actually book in the installation was non existant. I had to call them twice to get them to do the installation when they already had our coffee machine. At no time did they email or call me to arrange a date.”

Helpful Report

Posted 2 years ago

Kaboodle (UK) Home Appliance Installation Service is rated 4.8 based on 1,388 reviews