Kaboodle (UK) Home Appliance Installation Service Reviews

Name: Kaboodle (UK) Home Appliance Installation Service
Address: Unit 5 Motorway Industrial Estate, Babbage Road, Stevenage, Herefordshire
Rating: 4.84

4.8 Rating 1,382 Reviews

96 %

of reviewers recommend Kaboodle (UK) Home Appliance Installation Service

Company Reviews

Metrics

Info

4.8

Based on 1,382 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Visit Website

Phone:

0203 191 1077

Location:

Unit 5 Motorway Industrial Estate,
Babbage Road,
Stevenage
Herefordshire
SG1 2TU

Write Your review

Tell us how Kaboodle (UK) Home Appliance Installation Service made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Kaboodle (UK) Home Appliance Installation Service 5 star review on 17th November 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very rude and unprofessional.”

Helpful Report

Posted 5 days ago

“I don't know how they have so many good reviews here, I guess they probably only send the link to people after they have installed and presumably that usually goes well. However, in my case, they turned up once but didn't bother to call me and left, then missed their next delivery slot because of a shortage of engineers, then spent months trying to get confirmation on redelivery from Appliances Direct, then rearranged to another day and then missed it again. I've been trying to get this cooker installed since May and now they're saying there are no slots until January. I'll have to cancel the booking and order a new one. They've been genuinely terrible throughout, it's caused much more headache than it should and I am very annoyed about it”

Helpful Report

Posted 1 week ago

“Brad and Charlie installed our cooker today they were really polite shown us how to work things and set the clock on the cooker for us, they covered the floor where they were working, all the packaging on the appliance was taken off in the back of the van and no packaging left they were excellent, and respected our property, the oven works superbly,”

Helpful Report

Posted 2 weeks ago

“Arrived on time, removed old dishwasher, installed new dishwasher, all in under thirty minutes, what an amazing service. I highly recommend Kaboodle.”

Helpful Report

Posted 2 months ago

“Ashley from Kaboodle installed my new semi-integrated dishwasher. Gave me notice of expected arrival time and arrived promptly, Old machine removed quickly, new machine installed quickly and carefully. Ashley was polite, friendly, efficient, and worked tidily. He took great care to ensure all the seals were tight (no leaks) and the new machine fitted flush with the existing cabinets. Having seen some bad reviews of Kaboodle I was apprehensive, but there was no need. Ashley was excellent and I am very satisfied with the work,”

Helpful Report

Posted 3 months ago

“very good service Jamie and Seb arrived with the AEG washing machine and took the old one out fitted new one job done excellent service, two very nice friendly fitters.”

Helpful Report

Posted 3 months ago

“Kaboodle arrived on time with my Smeg fridge from John Lewis.The appliance in a box needed carrying 4 floors up a stairwell.Unfortunately driver and his assistant couldn’t find enough excuses not to help carry it and left it on the ground floor.Just lazy!”

Helpful Report

Posted 4 months ago

“Had my hob replaced yesterday by Ruben and Jamie, what a team. friendly and helpful kept me notified. would highly recommend.”

Helpful Report

Posted 7 months ago

“Ryan and James replaced our washing machine with such care and consideration. They removed the old machine quickly and efficiently, changed the connection of our new washing machine from a plug to hard-wire it with no hassle. They even took the time to ensure the cupbard door fitted and lined up neatly with the worktop and units. They went above and beyond and their attention to detail was much appreciated!!”

Helpful Report

Posted 7 months ago

“Waited over 2 weeks for delivery and installation. Incorrectly installed dishwasher, leaked in cupboards. Called immediately he returned and said dishwasher was faulty. Had to get manufacturer out, it was incorrectly installed by fitter and was not faulty. Your fitter also damaged plinths and myson heater front panel. I have sent photos of damage to your customer service team a week ago and have not received a response, also rang twice to chase up but no response.”

Helpful Report

Posted 8 months ago

“On 1 March 2024 Jamie and Paul delivered and fitted our replacement Bosch dishwasher.Their work was first class Thank you”

Helpful Report

Posted 9 months ago

“Amazing, 1hr notice before delivery. The lads unpacked the item, put it in the room we wanted. Excellent.”

Helpful Report

Posted 10 months ago

“We had Kamil and Krystan install our appliance today and and the service they provided was outstanding. Many thanks.”

Helpful Report

Posted 1 year ago

“Mudeer and Nathan fitted a new fridge/freezer today. It was arranged through the manufacturer, so I didn't have a choice on who was sent to do the installation. These chaps were a delight: respectful, polite, tidy, courteous and friendly. The fridge/freezer is still settling so I'll tell you here if it doesn't work when I switch it on! If I do have to organise an installation myself, I'll be booking through Kaboodle. Thank you!”

Helpful Report

Posted 1 year ago

“Order #11194060 Appliances direct assured me my delivery would be about 5 days, 15th November. Kaboodle however gave me the nearest date as the 28th November. No helpful response from Appliences Direct for such a delay other than Kaboodle have had the appliance since the day after order! If my purchase does not arrive on the 28th all hell will be set loose!!!”

Helpful Report

Posted 1 year ago

“Installed built in Microwave combination oven arrived on time ,very efficient removed old microwave and installed set up and explained. Great service”

Helpful Report

Posted 1 year ago

“had a BUILT IN GAS DOUBLE OVEN - BLACK delivered and installed this morning and it was done well and perfectly Thank you”

Helpful Report

Posted 1 year ago

“Matt and Craig were very professional and accommodated the situation where I was on a interview whilst wfh when they fitted the dish washer.”

Helpful Report

Posted 1 year ago

“9th August - I am awaiting new integrated Washer Dryer (Order #2568397). I get a call about 40 minutes ahead of arrival. Having worked in retail up until 2004 (and delivered appliances myself) I was worried that a 1st floor flat removal of old and installation of new...was bound to cause some problem. Not so - just a simple tale of extremely good service. 2 guys who could not have been more helpful. They cradled appliance up the stairs and did everything so professionally. I had heard of Kaboodle via the occasional advert and can now say without any reservation that if they turn up on your delivery schedule for any appliances - no more worries. If you ask me in a year's time what I paid for delivery and installation I won't remember the exact cost - but I'll remember how seriously good their service was for many years. Thank you.”

Helpful Report

Posted 1 year ago

“The work was horrible. They just delivered a dishwasher from Miele. While trying to remove the old machine, they broke something and then left the new machine in the middle of the kitchen and departed. What terrible service! Two inexperienced young boys. This company's service is simply awful.”

Helpful Report

Posted 1 year ago

Dear M Sabet, We apologize for any inconvenience caused during the delivery of your Miele dishwasher. Our engineers discovered a leak in your existing pipework, and our policy prevents us from connecting to faulty water systems to avoid further damage. We advised you to seek an experienced plumber to replace the perished valve causing the leak. We apologize for any inconvenience caused and appreciate your understanding.

Posted 1 year ago

Kaboodle (UK) Home Appliance Installation Service is rated 4.8 based on 1,382 reviews