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Kaboodle (UK) Home Appliance Installation Service Reviews

4.8 Rating 1,382 Reviews
96 %
of reviewers recommend Kaboodle (UK) Home Appliance Installation Service
4.8
Based on 1,382 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over 7 Days
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Read Kaboodle (UK) Home Appliance Installation Service Reviews
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Phone:

0203 191 1077

Location:

Unit 5 Motorway Industrial Estate,
Babbage Road,
Stevenage
Herefordshire
SG1 2TU

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Kaboodle (UK) Home Appliance Installation Service 5 star review on 17th November 2022
Stuart
Kaboodle (UK) Home Appliance Installation Service 5 star review on 13th September 2022
Joanne
Kaboodle (UK) Home Appliance Installation Service 5 star review on 16th June 2022
Si
Kaboodle (UK) Home Appliance Installation Service 5 star review on 16th June 2022
Simon
Kaboodle (UK) Home Appliance Installation Service 5 star review on 2nd March 2022
Janice
Kaboodle (UK) Home Appliance Installation Service 5 star review on 29th July 2021
Anonymous
Kaboodle (UK) Home Appliance Installation Service 5 star review on 13th February 2021
Big Mick
1
Anonymous
Anonymous  // 01/01/2019
Very rude and unprofessional.
Helpful Report
Posted 5 days ago
I don't know how they have so many good reviews here, I guess they probably only send the link to people after they have installed and presumably that usually goes well. However, in my case, they turned up once but didn't bother to call me and left, then missed their next delivery slot because of a shortage of engineers, then spent months trying to get confirmation on redelivery from Appliances Direct, then rearranged to another day and then missed it again. I've been trying to get this cooker installed since May and now they're saying there are no slots until January. I'll have to cancel the booking and order a new one. They've been genuinely terrible throughout, it's caused much more headache than it should and I am very annoyed about it
Helpful Report
Posted 1 week ago
Brad and Charlie installed our cooker today they were really polite shown us how to work things and set the clock on the cooker for us, they covered the floor where they were working, all the packaging on the appliance was taken off in the back of the van and no packaging left they were excellent, and respected our property, the oven works superbly,
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Posted 2 weeks ago
Arrived on time, removed old dishwasher, installed new dishwasher, all in under thirty minutes, what an amazing service. I highly recommend Kaboodle.
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Posted 2 months ago
Ashley from Kaboodle installed my new semi-integrated dishwasher. Gave me notice of expected arrival time and arrived promptly, Old machine removed quickly, new machine installed quickly and carefully. Ashley was polite, friendly, efficient, and worked tidily. He took great care to ensure all the seals were tight (no leaks) and the new machine fitted flush with the existing cabinets. Having seen some bad reviews of Kaboodle I was apprehensive, but there was no need. Ashley was excellent and I am very satisfied with the work,
Helpful Report
Posted 3 months ago
very good service Jamie and Seb arrived with the AEG washing machine and took the old one out fitted new one job done excellent service, two very nice friendly fitters.
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Posted 3 months ago
Kaboodle arrived on time with my Smeg fridge from John Lewis.The appliance in a box needed carrying 4 floors up a stairwell.Unfortunately driver and his assistant couldn’t find enough excuses not to help carry it and left it on the ground floor.Just lazy!
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Posted 4 months ago
Had my hob replaced yesterday by Ruben and Jamie, what a team. friendly and helpful kept me notified. would highly recommend.
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Posted 7 months ago
Ryan and James replaced our washing machine with such care and consideration. They removed the old machine quickly and efficiently, changed the connection of our new washing machine from a plug to hard-wire it with no hassle. They even took the time to ensure the cupbard door fitted and lined up neatly with the worktop and units. They went above and beyond and their attention to detail was much appreciated!!
Helpful Report
Posted 7 months ago
Waited over 2 weeks for delivery and installation. Incorrectly installed dishwasher, leaked in cupboards. Called immediately he returned and said dishwasher was faulty. Had to get manufacturer out, it was incorrectly installed by fitter and was not faulty. Your fitter also damaged plinths and myson heater front panel. I have sent photos of damage to your customer service team a week ago and have not received a response, also rang twice to chase up but no response.
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Posted 8 months ago
On 1 March 2024 Jamie and Paul delivered and fitted our replacement Bosch dishwasher.Their work was first class Thank you
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Posted 9 months ago
Amazing, 1hr notice before delivery. The lads unpacked the item, put it in the room we wanted. Excellent.
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Posted 10 months ago
We had Kamil and Krystan install our appliance today and and the service they provided was outstanding. Many thanks.
Helpful Report
Posted 1 year ago
Mudeer and Nathan fitted a new fridge/freezer today. It was arranged through the manufacturer, so I didn't have a choice on who was sent to do the installation. These chaps were a delight: respectful, polite, tidy, courteous and friendly. The fridge/freezer is still settling so I'll tell you here if it doesn't work when I switch it on! If I do have to organise an installation myself, I'll be booking through Kaboodle. Thank you!
Helpful Report
Posted 1 year ago
Order #11194060 Appliances direct assured me my delivery would be about 5 days, 15th November. Kaboodle however gave me the nearest date as the 28th November. No helpful response from Appliences Direct for such a delay other than Kaboodle have had the appliance since the day after order! If my purchase does not arrive on the 28th all hell will be set loose!!!
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Posted 1 year ago
Installed built in Microwave combination oven arrived on time ,very efficient removed old microwave and installed set up and explained. Great service
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Posted 1 year ago
had a BUILT IN GAS DOUBLE OVEN - BLACK delivered and installed this morning and it was done well and perfectly Thank you
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Posted 1 year ago
Matt and Craig were very professional and accommodated the situation where I was on a interview whilst wfh when they fitted the dish washer.
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Posted 1 year ago
9th August - I am awaiting new integrated Washer Dryer (Order #2568397). I get a call about 40 minutes ahead of arrival. Having worked in retail up until 2004 (and delivered appliances myself) I was worried that a 1st floor flat removal of old and installation of new...was bound to cause some problem. Not so - just a simple tale of extremely good service. 2 guys who could not have been more helpful. They cradled appliance up the stairs and did everything so professionally. I had heard of Kaboodle via the occasional advert and can now say without any reservation that if they turn up on your delivery schedule for any appliances - no more worries. If you ask me in a year's time what I paid for delivery and installation I won't remember the exact cost - but I'll remember how seriously good their service was for many years. Thank you.
Helpful Report
Posted 1 year ago
The work was horrible. They just delivered a dishwasher from Miele. While trying to remove the old machine, they broke something and then left the new machine in the middle of the kitchen and departed. What terrible service! Two inexperienced young boys. This company's service is simply awful.
Helpful Report
Posted 1 year ago
Dear M Sabet, We apologize for any inconvenience caused during the delivery of your Miele dishwasher. Our engineers discovered a leak in your existing pipework, and our policy prevents us from connecting to faulty water systems to avoid further damage. We advised you to seek an experienced plumber to replace the perished valve causing the leak. We apologize for any inconvenience caused and appreciate your understanding.
Posted 1 year ago
Kaboodle (UK) Home Appliance Installation Service is rated 4.8 based on 1,382 reviews