Just Travel Cover Reviews

4.7 Rating 20,247 Reviews

95 %

of reviewers recommend Just Travel Cover

Company Reviews

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Visit Website

Phone:

0800 294 2969

Email:

marketing@justtravelcover.com

Location:

Victoria House,
Toward Road,
Sunderland
United Kingdom
SR1 2QF

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Just Travel Cover 5 star review on 11th August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly, knowledgeable staff. Easy if long winded process.”

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Posted 1 year ago

“Very clear anyway d professional”

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Posted 1 year ago

“Had a wee bit of trouble getting policy downloaded but was resolved very quickly. Will use again.”

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Posted 1 year ago

“Efficient service\ very thorough”

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Posted 1 year ago

“All in all a very satisfactory service the only issue was that an hour after I purchased the policy you messaged to offer me a 10% discount ! Is that still available, I do these long trips on a regular basis ?”

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Posted 1 year ago

Dear Mr Pearson, If you can contact our office on 0800 294 2969 with the voucher code, we can apply this to the policy you have taken out recently as it is still within the cooling off period. Kind Regards, Claire

Posted 1 year ago

“Easy done and fst reply”

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Posted 1 year ago

“Only a short wait before the phone was answered. Richard was very helpful, even while having trouble with his computer. My query was sorted out quickly and to my satisfaction.”

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Posted 1 year ago

“Easy to book online”

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Posted 1 year ago

“Online instructions easy to follow”

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Posted 1 year ago

“Friendly, attentive, professional staff. However, when I stated I wanted the same level of cover as the previous year, they were unable to provide me with these details, so we had to go through the ENTIRE process again and I had to search for my previous insurance details myself during the call. This made the process a lot longer than it needed to be, wasting my time and the time of the staff.”

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Posted 1 year ago

“I have computer problems and cannot open attachments. Can you send me the attachments from your last message please. Thank you”

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Posted 1 year ago

Dear Mr Perry, Thank you for your review. I have arranged for your documents to be sent in the post as we can only send documents via WeTransfer which is attachments or by logging into your online account. This should be with you in 3-5 working days. Kind Regards, Claire

Posted 1 year ago

“Your representative, Paul, was extremely personable. Lovely to deal with.”

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Posted 1 year ago

“They were cheaper than most with my pre-existing medical cover”

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Posted 1 year ago

“The online contact went very smooth”

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Posted 1 year ago

“Organizing my travel policy was really easy & self-explanatory.. This company are extremely reasonable & I will definitely be using them again.....”

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Posted 1 year ago

“Interview was targeted, but we were picked up onto restating our previous medical diagnosis disclosures on renewing our policy. It would be helpful for them to be listed so when advise changes or additions.”

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Posted 1 year ago

“Difficult to hear due to crackly line and noise of other telephone staff in the background”

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Posted 1 year ago

“Adequate does the job that's all that matters will use em again”

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Posted 1 year ago

“I spoke to a young lady who was very helpful and it made the transaction very easy”

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Posted 1 year ago

“The end result was fine but only after I phoned the office. I did not see how to order, on-line, from a quote.”

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Posted 1 year ago

Just Travel Cover is rated 4.7 based on 20,247 reviews