Jump shoes Reviews

Name: Jump shoes
Address: Jump Shoes, 43-45 High Street, Gosforth, Newcastle upon Tyne
Rating: 4.95

5.0 Rating 185 Reviews

99 %

of reviewers recommend Jump shoes

5.0

Based on 185 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Jump shoes:

A shoe + lifestyle store for both kids + ladies
Winner Drapers Awards 22
Winner Junior Design Awards 22
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Jump shoes 5 star review on 20th June 2022

Claire C

Jump shoes 5 star review on 23rd March 2022

Gillian M

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have 2 children and always visit Jump first when they need new shoes, if possible I always see huge value in supporting small independent businesses. Jump offer an excellent choice of footwear combined with a first class fitting service, I can be confident that the choices are the right ones for my kids feet.”

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Posted 3 years ago

“Always welcoming, knowledgeable and helpful.”

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Posted 3 years ago

“Very good product,linght and comfortable for a child. Always very nice packed.Thank you very much. I rekommend it 100%”

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Posted 3 years ago

“Lovely experience with an online order, nicely packaged and arrived really quickly. The boots were great and online advise re fitting was spot on! I only wish we were close enough to visit the store in person.”

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Posted 3 years ago

“Best shoe shop in Newcastle with fabulous staff, lots of choice and amazing service”

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Posted 3 years ago

“Good service and great shoes Great choice”

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Posted 3 years ago

“Lovely Froddo shoes. Carefully packaged and delivered in a timely manner! 👍”

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Posted 3 years ago

“Great pair of shoes in exactly the colour my little boy wanted (orange). Easy to purchase, quick delivery and fab packaging. Very pleased and will return.”

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Posted 3 years ago

“Im a new converted customer, when I visited the store recently the staff were so helpful & friendly, nothing seemed too much hassle & they were great with my children (who were tired & grumpy). I used to dread having the children fitted & buying new shoes but not anymore as my experience to Jump was fab. My children loved the TV corner & the little accessories that you now stock / sell. Buying shoes is no longer stressful.”

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Posted 3 years ago

“Love love love”

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Posted 3 years ago

“A beautiful range of children’s shoes and boots to choose from. Excellent service from friendly staff who made sure my granddaughter had lovely, well fitting winter boots. Highly recommend this store for quality, friendliness and attention to detail.”

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Posted 3 years ago

“Highly recommend. Fabulous shoes and fabulous staff.”

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Posted 3 years ago

“Amazing service as always and fantastic shoes for the kids, and adults too now. Loving the new range of clothes accessories for the boys now. Wouldn’t go anywhere else.”

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Posted 3 years ago

“Really impressed with shoes and how they were packages 5*”

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Posted 3 years ago

“Fantastic service. Item received very quickly and packaged perfectly.”

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Posted 3 years ago

“Lovely range of shoes but a hassle to return items that didn't fit. The staff were very helpful in sending the correct shoe size out (European/British shoe conversion problem!)”

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Posted 3 years ago

“Loved it! Easy to order and quickly delivered! Thank you jump!”

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Posted 3 years ago

“Really happy with the service we received from Jump Shoes. Firstly the shoes I wanted to buy were cheaper than other sellers, but the speed of delivery and the way the shoes were packaged was perfect! I hate plastic packaging so a well wrapped parcel with a hand written note was great. I’ll definitely use them again for the next size up!”

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Posted 3 years ago

“Great comms and service for exchanging trainers.”

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Posted 3 years ago

“Finally a shoe store with a nice selection of kid's shoes! My daughter starts reception in September and I was after a decent pair of black leather Mary Janes, that are soft but durable. That's exactly what I found once I got onto the jump website. I went for the Petasil Clara T-Bar School Shoes and my daughter loves them! Will definitely be purchasing again.”

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Posted 3 years ago

Jump shoes is rated 5.0 based on 185 reviews