Jump shoes Reviews

Name: Jump shoes
Address: Jump Shoes, 43-45 High Street, Gosforth, Newcastle upon Tyne
Rating: 4.95

5.0 Rating 156 Reviews

99 %

of reviewers recommend Jump shoes

5.0

Based on 156 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Jump shoes:

A shoe + lifestyle store for both kids + ladies
Winner Drapers Awards 22
Winner Junior Design Awards 22
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Jump shoes 5 star review on 20th June 2022

Claire C

Jump shoes 5 star review on 23rd March 2022

Gillian M

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing shop with plenty of options, staff are also friendly”

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Posted 1 week ago

“Great service, I have purchased a couple of items in the sale. Both lovely but one didn’t fit. Jump refunded very quickly after returning.”

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Posted 3 weeks ago

“Jump were fantastic to deal with! They had exactly what I was looking for, and at the best price I could find. When the boots I ordered as a gift for my partner turned out to be the wrong size, their customer service was excellent and arranged a quick and painless exchange. I cannot recommend them highly enough!”

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Posted 3 weeks ago

“Great customer service. There should be more small independent shops like yours.”

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Posted 1 month ago

“Very pleased with my purchase and delighted with the care that had gone into the presentation of the package. It felt like a very thoughtful and personal service. Would absolutely recommend this small independent retailer.”

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Posted 1 month ago

“A great experience. It was the only place I could find the sunglasses I bought in Joshua Tree on holiday and promptly destroyed by walking into a lamppost when I got home. Love that Jump stocks rare, sustainable brands and their parcel came with a personal note which I really appreciated. Have bookmarked their site as I will be buying again in future. SHOP INDIE!”

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Posted 1 month ago

“Always really happy with the shoes and the customer service your receive when you visit or buy online. An excellent shop!”

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Posted 1 month ago

“Great shoes at good prices but very slow delivery.”

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Posted 1 month ago

“Initially sent the wrong order but quickly sorted it out and sent correct one. Good communication at all times.”

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Posted 1 month ago

“Very happy with the purchase, quick delivery, will buy again, thank you”

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Posted 1 month ago

“What a lovely find. Really happy with my purchase and the service. Great value and quality”

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Posted 1 month ago

“Great experience with jump my daughters boots were great. Beautifully wrapped sustainably thank you jump xx”

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Posted 1 month ago

“Good service, quickly sorted an error in ordering. Great communication.”

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Posted 1 month ago

“Excellent service with swift delivery and gorgeous stylish shoes - thank you!”

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Posted 1 month ago

“Excellent chikd slippers for a very good price , quick and great service and shipping. Thank you!”

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Posted 1 month ago

“Immediate dispatch, very nice packaging. I loved the selection of footwear, too. Thank you!”

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Posted 1 month ago

“Such a lovely environment to shop in, friendly staff and good selection of shoes”

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Posted 2 months ago

“The most beautifully packaged parcel I have received in a long time, great care and attention given- lovely item.”

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Posted 2 months ago

“Love my shoes! Fantastic price, best online! Speedy delivery! Lovely packaging! Thank you 🌞”

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Posted 2 months ago

“Great site, great service, speedy delivery, and has that independent touch.”

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Posted 2 months ago

Jump shoes is rated 5.0 based on 156 reviews