Jump shoes Reviews

Name: Jump shoes
Address: Jump Shoes, 43-45 High Street, Gosforth, Newcastle upon Tyne
Rating: 4.95

5.0 Rating 185 Reviews

99 %

of reviewers recommend Jump shoes

5.0

Based on 185 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Jump shoes:

A shoe + lifestyle store for both kids + ladies
Winner Drapers Awards 22
Winner Junior Design Awards 22
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Jump shoes 5 star review on 20th June 2022

Claire C

Jump shoes 5 star review on 23rd March 2022

Gillian M

Anonymous

Anonymous // 01/01/2019

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“Very prompt customer service - replied to my emails twice about sizing for narrow feet school shoes. Appreciate my parcels were sent wrapped in paper and tissue which can be reused/ recycled. Parcel sent promptly. Second time I’ve used this company and will happily do again.”

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Posted 2 years ago

“Very good and quick delivery,highly recommended”

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Posted 2 years ago

“Great first experience ordering from Jump. Quick delivery and beautifully packaged, I loved the handwritten note and personal touch that makes shopping from an independent business so much nicer than shopping elsewhere.”

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Posted 2 years ago

“Prompt, friendly service, beautifully packaged gold shoe creme. The shoe creme itself had partially dried out in the jar so didn't work as well as hoped, but no worries, the quality of the service more than made up for this. Thanks very much.”

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Posted 2 years ago

“Very impressed with this company. The ease of online ordering, the informative updates throughout the ordering and delivery process plus the thoughtful thank you card enclosed with my purchase made this a company I will definitely turn to in the future. Would thoroughly recommend.”

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Posted 2 years ago

“Orders Birkenstock clogs arrived promptly Good service”

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Posted 2 years ago

“The shoes arrived promptly and beautifully packaged! Excellent service.”

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Posted 2 years ago

“Quick delivery, well packaged and even got a thank you note, which made me feel like a valued customer 10/10 all in all”

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Posted 2 years ago

“Excellent service, great range of products, delivered quickly and securely.”

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Posted 2 years ago

“Speedy delivery and excellent comms when I had a query. Highly recommended”

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Posted 2 years ago

“Quick delivery, great shoes.”

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Posted 2 years ago

“Amazing customer service! I ordered the wrong style and they kindly amended my order and ship the correct pair of shoes. Delivery was very quick and shoes wrapped so nicely! Highly recommend!”

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Posted 2 years ago

“Fantastic - finally I found the shoes I'd been searching for but couldn't find elsewhere! Delivered very quickly and packaged beautifully. Thank you.”

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Posted 2 years ago

“Excellent service and communication. Packaged nicely and sustainably. Great value.”

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Posted 2 years ago

“Great customer, very quick delivery, nice packaging and even hand written card inside! Shoes are also completely the same as described. Our kid loved them!”

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Posted 2 years ago

“Good stock levels compared to some other online retailers. Very efficient service. Shoes arrived promptly and in perfect condition.”

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Posted 2 years ago

“Beautifully presented, ( felt like my birthday!) fit really comfortably, looking forward to some summer now to enjoy wearing them! Let’s all support small businesses who put so much thoughtful effort into their businesses!!xx”

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Posted 2 years ago

“Lovely selection and super quick delivery.”

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Posted 2 years ago

“A delightful independent shop focusing on children's wear and shoes but also carrying a great range of women's shoes too. The shop is a joy to spend time in and the staff are extremely helpful.”

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Posted 2 years ago

“Great service and products! Great to support local.”

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Posted 2 years ago

Jump shoes is rated 5.0 based on 185 reviews