Jump shoes Reviews

Name: Jump shoes
Address: Jump Shoes, 43-45 High Street, Gosforth, Newcastle upon Tyne
Rating: 4.95

5.0 Rating 185 Reviews

99 %

of reviewers recommend Jump shoes

5.0

Based on 185 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Jump shoes:

A shoe + lifestyle store for both kids + ladies
Winner Drapers Awards 22
Winner Junior Design Awards 22
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Jump shoes 5 star review on 20th June 2022

Claire C

Jump shoes 5 star review on 23rd March 2022

Gillian M

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered shoes for my son from Jump website. The delivery was quicker than expected. I loved the packaging and personal note added to the package. Very pleasant shopping experience.”

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Posted 8 months ago

“Very good product”

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Posted 9 months ago

“Excellent service. I ordered shoes for my granddaughter on a Wednesday evening and they were delivered to her house on Friday morning. Beautiful packaging. Product exactly what we wanted. Great communication and service. I would highly recommend Jump shoes”

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Posted 10 months ago

“I purchased a pair of Boston clogs which were dispatched within 48 hours and well wrapped They were half a size too big, my error! I returned them for the smaller size which were dispatched within a day of receiving the larger pair. Top Marks for Jump. Highly recommended.”

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Posted 11 months ago

“Good quality product.”

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Posted 11 months ago

“Beautiful boots. Thank you.”

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Posted 11 months ago

“Came on time and well packaged. Loving my purchase”

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Posted 11 months ago

“Jump Shoes is an incredible small business and the kind of business that we need to support. In December I ordered a pair of Dubarry boots from Jump. After realising that I had ordered the wrong size. After a quick e-mail the team at Jump corrected my mistake without any drama or fuss. When the boots arrived the standard of packaging and care that was taken to wrap them was clear for the eye to see. A fantastic team who really 'get' both customer services and competitive pricing. Well done!!”

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Posted 11 months ago

“Excellent selection of good quality shoes, decent prices and beautifully packaged!”

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Posted 1 year ago

“Amazing shop with plenty of options, staff are also friendly”

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Posted 1 year ago

“Great service, I have purchased a couple of items in the sale. Both lovely but one didn’t fit. Jump refunded very quickly after returning.”

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Posted 1 year ago

“Jump were fantastic to deal with! They had exactly what I was looking for, and at the best price I could find. When the boots I ordered as a gift for my partner turned out to be the wrong size, their customer service was excellent and arranged a quick and painless exchange. I cannot recommend them highly enough!”

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Posted 1 year ago

“Great customer service. There should be more small independent shops like yours.”

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Posted 1 year ago

“Very pleased with my purchase and delighted with the care that had gone into the presentation of the package. It felt like a very thoughtful and personal service. Would absolutely recommend this small independent retailer.”

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Posted 1 year ago

“A great experience. It was the only place I could find the sunglasses I bought in Joshua Tree on holiday and promptly destroyed by walking into a lamppost when I got home. Love that Jump stocks rare, sustainable brands and their parcel came with a personal note which I really appreciated. Have bookmarked their site as I will be buying again in future. SHOP INDIE!”

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Posted 1 year ago

“Always really happy with the shoes and the customer service your receive when you visit or buy online. An excellent shop!”

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Posted 1 year ago

“Great shoes at good prices but very slow delivery.”

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Posted 1 year ago

“Initially sent the wrong order but quickly sorted it out and sent correct one. Good communication at all times.”

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Posted 1 year ago

“Very happy with the purchase, quick delivery, will buy again, thank you”

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Posted 1 year ago

“What a lovely find. Really happy with my purchase and the service. Great value and quality”

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Posted 1 year ago

Jump shoes is rated 5.0 based on 185 reviews