Jumblies Models Reviews

Name: Jumblies Models
Address: 17 Marshall Close, Norwich
Rating: 4.91

4.9 Rating 3,888 Reviews

98 %

of reviewers recommend Jumblies Models

Company Reviews

Product Reviews

Metrics

4.9

Based on 3,888 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Jumblies Models 5 star review on 7th March 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast efficient service. Wide range of models.”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Excellent service. Model kit delivery was quick and efficient when it arrived in stock. Will be using Jumblies again in future for other model kits. Thankyou Jumblies.”

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Posted 3 years ago

“First order, first class service. The parcel was sensibly packed on time and the contents were pristine. Very impressed and will be ordering again from them.”

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Posted 3 years ago

“Fantastic fast Service. Great Customer Service.”

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Posted 3 years ago

“Surprised to find this one had arrived as the day before was still showing delivery unkown. Glad you have changed your delivery service as this came on time not a week later which sometimes happened with RM. Very good model of F35 - only problem I had was the wing pylons - had to glue them on in the end as kept falling off at slightest movement of model.”

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Posted 3 years ago

“Fantastic quality models at a very good price. Arive in poerfect condition too.”

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Posted 3 years ago

“First class service, and model was well packaged. My one observation; it would be useful to get updates and ETA when you leave a deposit for a new release.”

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Posted 3 years ago

“Ordered on a Wednesday, arrived on a Thursday excellent service and great packaging”

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Posted 3 years ago

“Competitive pricing, both on cost of model kits and delivery which was also quick. Have bought from them before and will definitely do again”

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Posted 3 years ago

“Always great service, excellent communication and very fast efficient postage.cantask ask for more than that. BRILLIANT.”

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Posted 3 years ago

“I ordered a Takom M60A1 which arrived the next day. Excellent service would certainly use Jumblies again.”

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Posted 3 years ago

“No problems whatsoever with Jumblies Models. Aways prompt delivery at a good price and a vast choice of kits and sundries. Highly recommended.”

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Posted 3 years ago

“I have purchased several models in the past from Jumblies. Their prices are the most competitive of the online model shops and when I had a postage problem with my latest order they promptly returned my call and the issue was immediately rectified. I would thoroughly recommend them.”

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Posted 3 years ago

“Excellent service as always. I am kept informed all the way and prices are always competitive. Keep up the good work!”

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Posted 3 years ago

“Easy to reserve a model and then good communication once it’s available. Fast delivery upon payment also appreciated.”

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Posted 3 years ago

“Excellent service, highly recommended. Order was confirmed and arrived very promptly.”

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Posted 3 years ago

“excellent service, thank you”

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Posted 3 years ago

“Hello, I have had a terrible experienxe DPD, still haven't your goods and I had paid for Next Day Delivery. My father is furious, he enjoys the items you sell but refuses to be a further customer if DPD are your couriers. Note that this is a reflection on your own company but on DPD. Please my complaint made to DPD below: I am writing a complaint because I am furious. I cannot count the times DPD has consistently let me and my family down. It's actually more consistent to receive an "Oh No! We've missed you" message on the day of delivery than it is actually to get our parcel. I have paid £4.95 through Jumblies for Next Day Delivery. Not the day after, the Next Day after ordering my item. I ordered item 15976856441846 on Wednesday 26th January and paid for Next Day delivery, which means it should have arrived today, Thursday 27th January. However, as per usual, we get the message "Oh No! We've missed you". When I then go to your website to see what has happened this time, Jordan the delivery person has taken a picture of a bungalow that I don't even recognise! I live in a flat! How on earth can a person get so lost? Or if they were so lost, why didn't they bother to call?! My father is waiting in the flat, waiting for the door buzzer so he can receive the parcel and yet again, time and time again, we have been let down by DPD. Friday 17th December 2021 "Oh No! We've missed you", Thursday 21st October 2021 "Oh No! We've missed you", I clear my emails but these are the examples of multiple occasions DPD have let us down. We see DPD and we know we're not going to get a service that is satisfactory. This is beyond the pail. Is it not concerning that your staff cannot get through to the drivers? Do the drivers just go AWOL when leaving the depot? Is there actually no way of tracking a driver or do they just get set free like chickens? Our parcels may not be so important to yourselves or your drivers, but understand that they are important to us and we pay money for a service. I don't like paying money for a subpar service. I don't know what would remedy this experience other than better training for your delivery staff and better communication! Like I have said to the woman on the phone, you have an automated voice system when you call that just sends you around in circles, I only got through to a person because I kept pressing the "0" button. It is a closed off, untrustworthy, uncaring service you have and I wish the places that have got contracts with your service didn't. As of writing this complaint, I have spoken to the DPD Depot and they have not been able to get in contact with Jordan and are contacting the driver's manager. I have a disappointing feeling that I am probably going to get my parcel Friday 28th January instead of today meaning that paying for Next Day delivery means absolutely nothing and I don't understand why even offer it? I look forward to your response. -- Rebekah Povey”

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Posted 3 years ago

“great coms fast pace shipment item very well packed. good price.”

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Posted 3 years ago

Jumblies Models is rated 4.9 based on 3,888 reviews