“Easy website, good price and fast dispatch. However emailed because the item was slightly damaged and still not had a response nearly a week later. I appreciate there is a national lockdown however if online sales are still going I expect there to be online support for these sales”
“Was due to collect it the day the latest lockdown was announced but I couldn’t get to the store to pick up before they closed .. had a phone call from Kendal Zen store that night and lady was so helpful . She arranged postal delivery to me at no charge , great customer service as usual .”
“Excellent service from ordering to delivering, as was kept fully informed throughout, my money was not taken until item was dispatched. Thank you. Highly recommended.”
“Have shopped at JulesB since we lived in Jesmond many years ago. SInce we returned to Ireland I've shopped online and the service is excellent. I hope that Brexit doesn't mean I can no longer go to one of my all time favourite shops.”
English
