“I was very impressed with the service. The on line ordering process was simple, communications were great and the item arrived the following day. Efficient and ‘spot on’. Thank you.”
“Unfortunately, the UK is no longer part of Europe, so a 50% import tax must be added to the displayed price. In addition, the courier keeps the goods firm until a precise description of the material sent arrives ... and it is not clear why the request is received by those who wait for the goods rather than those who sell them ... in short, it is better to buy in the EU!”
“Excellent website descriptions and range. Delivery prompt with good advance information. Packaging is recyclable and re-usable. Customer service responsive and efficient. I returned one item for a refund and this was done quickly.”
“I had trouble buying on line and I really wanted this jacket so I called the help line. The lady who helped was just so patient and could not have been more helpful. All happened smoothly and I ended up with this lovely coat that I have wanted for a long time. Then when it arrived the next day it was packed so beautifully. I love my coat and the whole experience buying from this company I will not hesitate to buy from them again. Thank you.”
“I had problems with my password, which although hadn't changed, the site kept rejecting it.
Customer Care sorted it out after two attempts.
Thank you”
English
