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Jukes Insurance Brokers Reviews

4.9 Rating 3,427 Reviews
99 %
of reviewers recommend Jukes Insurance Brokers
Company Reviews Insights Metrics Info
4.9
Based on 3,427 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read Jukes Insurance Brokers Reviews

About Jukes Insurance Brokers:

Jukes Insurance Brokers is a multi-award-winning independent insurance broker with offices in Bromsgrove and Warwick, helping individuals, families, landlords and businesses across the West Midlands and throughout the UK.

Visit Website

Phone:

01527 874092

Email:

info@jukesinsurance.co.uk

Location:

63 Broad Street,
Bromsgrove,
Worcestershire
Worcestershire
B61 8LL

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Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Neil
Verified Buyer
“Very pleased with the service they provide”
Helpful Report
(Home Insurance) - Posted 10 years ago
Dawn
Verified Buyer
“Within 24 hours of taking out my policy online, I received an email from a real person to welcome me to Jukes. I had a query regarding the policy that was dealt with quickly and efficiently leaving me with the feeling that, should I need to claim, my case would be handled professionally... happy to stay with them again next year if the price is right!”
Helpful Report
(Home Insurance) - Posted 10 years ago
Steven George
Verified Buyer
“Since purchasing the insurance I have never heard from them again , and have not been supplied with any documentation what so ever.”
Helpful Report
(Home Insurance) - Posted 11 years ago
Andrew
Verified Buyer
“Very easy and straight forward to sort out, once the decision to change insurer was made. It's one of the things you need but hopefully don't need to use! Absolutely no complaints here.”
Helpful Report
(Home Insurance) - Posted 11 years ago
Margaret
Verified Buyer
“This has been the biggest mistake i have ever made,seem to have three different companies dealing with my claim,ive had insurance for over 20yrs and never ecperienced this sort of service before. I have made a complaint to insurance ombudsman as the service and non proffessionals they employ to carry out the repairs was shocking!!! Cant wait ti may to get new company!!!!”
Helpful Report
(Home Insurance) - Posted 11 years ago
We are sorry to hear that you have been unhappy with the service received following your claim in January. Customer service is very important to us, but we were not aware there was an issue until we were made aware of your review today. The claim was reported to the insurance company, who appointed loss adjusters to deal with the matter. We did phone and email you to confirm this, and asked you to contact us if you needed assistance, but as we heard nothing assumed that all was proceeding satisfactorily. We have contacted the insurers and loss adjusters today, and understand that the problem has mainly been an unacceptable level of workmanship by the contractors (who were appointed by the loss adjusters). We believe that insurers have agreed to pay for the work to be done again by your own preferred contractors, and trust that you will contact us directly if this does not resolve the matter to your satisfaction. Sincerely Richard Godsall Managing Director
Posted 11 years ago
Gillian
Verified Buyer
“I was very happy with the information I was provided with,and the customer service was excellent too. I would recommend.”
Helpful Report
(Home Insurance) - Posted 11 years ago
Anonymous
Verified Buyer
“I chose this insurance because of the price = value for money. No fuss and no hanging on the phone for lengthy periods.”
Helpful Report
(Home Insurance) - Posted 11 years ago
Jukes Insurance Brokers is rated 4.9 based on 3,427 reviews
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