Jukes Insurance Brokers Reviews

Name: Jukes Insurance Brokers
Rating: 4.92

4.9 Rating 2,937 Reviews

99 %

of reviewers recommend Jukes Insurance Brokers

4.9

Based on 2,937 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Jukes Insurance Brokers:

Based in Bromsgrove, Worcestershire, our team have over 160 years’ combined experience and are dedicated to providing the very best in customer service to our customers across the West Midlands and nationwide.

Visit Website

Phone:

01527 874092

Email:

info@jukesinsurance.co.uk

Location:

63 Broad Street, Bromsgrove, Worcestershire
B61 8LL

Write Your review

Tell us how Jukes Insurance Brokers made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found excellent service and price , so transferred from LV .Better price and service.”

Helpful Report

Posted 1 year ago

“There is always a knowledgeable person at the end of the phone who sorts out your problem in a professional and friendly way taking the stress from difficult situations Always recommend Jukes to friends & family”

Helpful Report

Posted 1 year ago

“So lovely to deal with a person rather than an automated online service. Staff are always so helpful. Highly recommend!”

Helpful Report

Posted 1 year ago

“Absolutely brilliant, insurance purchase, claim or advice is effortless with Jukes, just how it should be, Jukes work with the companies to obtain the highest quality policies at competitive prices and happy people on the end of the phone 👍😊😊😊”

Helpful Report

Posted 1 year ago

“I’ve used Jukes for probably 20 years always be a good price but this year was different almost a 30% increase will be looking around next year for sure”

Helpful Report

Posted 1 year ago

Thank you for taking the time to share your thoughts about your home insurance with us. We truly value your 20 years of loyalty and understand your concern regarding the recent increase in premiums. We want to assure you that your satisfaction is of the utmost importance to us. The current state of the insurance market has indeed been challenging, with average premiums seeing a significant surge of 25.7% in the past 12 months, according to Consumer Intelligence. This surge is driven by various factors such as increased claims, rising costs of materials & labour and the impact of inflation. We recognise that your increase was higher than this average. As brokers, we share your frustration with these market challenges and want to emphasise our commitment to providing you with the best service and cover possible. We are actively working to navigate these unprecedented times, shopping around on your behalf and negotiating deals to keep prices as competitive as possible without compromising on the quality of cover. We appreciate these increases hit even harder at this time of year. If you have any concerns or questions about your policy, please don't hesitate to reach out to us at 01527 874092. We are here to assist you and appreciate the opportunity to continue serving you. Thank you again for your loyalty, we hope rates will settle for you next year and that you will want to stay. Kind regards James Godsall Managing Director

Posted 1 year ago

“Always friendly and knowledgeable”

Helpful Report

Posted 1 year ago

“Very expensive even though I had been with them for over 13 years”

Helpful Report

Posted 1 year ago

We appreciate your loyalty as a customer for over 13 years and your feedback regarding the recent increase in your car insurance premium. Your satisfaction is paramount to us, and we want to address your concerns in the context of the current challenges facing the entire insurance market, specifically car insurance. We understand your disappointment in the 8.2% increase in total cost this year, which is not in line with usual experience with us. Recent data from Consumer Intelligence indicates an average car insurance increase of 61% in the year to August 2023 which hopefully places some context on the difficult market we are operating in currently, which is not like anything we have previously experienced. As your insurance broker, we understand the importance of keeping premiums competitive. Despite the industry challenges, we are committed to negotiating favourable deals and maintaining the balance between cost and cover. Your recent renewal, which is well below the industry average increase, demonstrates our commitment to providing you with the best possible value. We understand that any increase can be difficult, especially at this time of year. If you have any questions or concerns about your policy, please contact us at 01527 874092. We are here to support you and appreciate the opportunity to continue serving you for many more years. Thank you for your continued trust in Jukes Insurance Brokers. We hope rates will settle for you next year. Kind regards James Godsall Managing Director

Posted 1 year ago

“James and the team have brilliant knowledge of all things insurance, as well as offering a really personal service. Would recommend to anyone looking to take out a policy or who has an upcoming renewal. Their advice is second to none!”

Helpful Report

Posted 1 year ago

“Jukes have been around for years give good personal service and come up with some good deals , dealt with them for years”

Helpful Report

Posted 1 year ago

“Hi I have been with Jukes for a number of years now for both my vehicle(s), Public Liability and Home Insurance and have been and still am very pleased with the professionalism combined with a personal touch across all staff when dealing with concerns or claims we have made over the years. Whilst I could possiibly search the internet for a cheaper quotation I am sure the money saved would not equate to the service and peace of mind knowing the phone call made to jukes will be dealt with and not pushed from call centre extension after extension.”

Helpful Report

Posted 1 year ago

“Well organised, efficient and competitive on premiums. Would highly recommend them.”

Helpful Report

Posted 1 year ago

“Always there with a friendly voice. Knowing you will take care if needed .”

Helpful Report

Posted 1 year ago

“We have used Jukes insurance company for many years. Nothing is too much trouble for them. They are always professional, friendly and helpful. Would recommend them.”

Helpful Report

Posted 1 year ago

“Great, efficient and helpful service every time 👍🏻”

Helpful Report

Posted 1 year ago

“They are always helpful and friendly. Care about there customers.”

Helpful Report

Posted 1 year ago

“Unfortunately you wait until the Insurance is almost out of contract before advising us therefore enabling us to obtain a n alternative quotation. This makes us very nervous of being over charged.”

Helpful Report

Posted 1 year ago

Thank you for taking the time to share your feedback with us and I apologise we did not meet your expectations this year. Your concerns are important to us, and as such I have thoroughly reviewed the details of your renewal timeline and responded directly in more detail on this. I am satisfied that we shared details between you and the insurer without delay and communicated with the business throughout, but there were significant delays outside of that which led to final renewal terms being shared much later than we demand of ourselves and insurer partners. I want to assure you that your satisfaction is a top priority for us, and we appreciate your loyalty over the years. Our team is committed to addressing these challenges with our insurer partners and ensuring a better experience for you in the future. Thank you for your understanding, and we look forward to the opportunity to continue serving you with the level of service you deserve. If you wish to discuss this matter further, please contact call us on 01527 874092 or contact me directly. Kind regards, James Godsall Managing Director

Posted 1 year ago

“Exactly what I wanted no hassle insurance”

Helpful Report

Posted 1 year ago

“Very good service from Jukes. The brokers find the ideal insurance deal for me without me having to shop around.”

Helpful Report

Posted 1 year ago

“Once again you came up trumps with a good deal on my house insurance always friendly service thank you”

Helpful Report

Posted 1 year ago

“We use Jukes Insurance Brokers for personal & business insurance. Excellent service, up-to-date knowledge and advice. Competitive prices - Highly recommend”

Helpful Report

Posted 1 year ago

Jukes Insurance Brokers is rated 4.9 based on 2,937 reviews