Juicy Bike Ltd Reviews

Name: Juicy Bike Ltd
Address: UNIT 2 Carrwood Road, SHEEPBRIDGE INDUSTRIAL ESTATE, Chesterfield, Chesterfield
Rating: 4.78

4.8 Rating 296 Reviews

96 %

of reviewers recommend Juicy Bike Ltd

Company Reviews

Metrics

Info

4.8

Based on 296 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Live Chat

About Juicy Bike Ltd:

We make electric bikes designed for the hills of the Peak District and pride ourselves on our reputation for best value and great service. Our bikes are as much about style and comfort as they are about technology - we want our riders to love our bikes and enjoy the pleasures of cycling once more.

Visit Website

Phone:

01335388035

Email:

accounts@juicybike.com

Location:

UNIT 2 Carrwood Road, SHEEPBRIDGE INDUSTRIAL ESTATE, Chesterfield
Chesterfield
S419QB

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Juicy Bike Ltd 5 star review on 7th July 2020

V L

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love my compact plus! I spent months looking for a lightweight folding bike which is near impossible to find. I found Juicy online but wanted to see the bike in person and since there were not many options local to me I was hesitant to take the plunge and continued my search test riding a few other makes with no joy. I finally managed a test ride when I had a coinsiding trip to Bristol and fell in love with it instantly! I had great customer service from the team @ Juicy as I had a few questions and felt confident to place the order the within the same week. The quality is fantastic, the electric assistance is perfect for me as I often have low energy and have now been able to ride to work. Love my bike, thank you!”

Helpful Report

“Neomouve lim bo Really good bike,only done about 80 miles so far, due to lock in for Corona virus. Very pleased with gears, paddle shift makes changing up or down a dream. In combination with the assist modes it made the highest/longest local hill achievable without dismounting. Another reviewer described it as a ladies bike? I call it a step through, and now I've mounted my top box on the carrier, I would find it impossible to get my leg high enough, were there a cross bar in place. We live in Nottingham, so was a long way to go to Ashbourne, but did so on the recommendation of a freind. Glad we did, as we were under no pressure to buy from David. Unlike our visit to the only other bike shop closer to us in Long Eaton We arrived with our rack on the car so no problems experienced with having it delivered. Would recommend both the bike and the company”

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“My Juicy Bike is everything I wanted it to be! I ride over rough roads and steep hills every day, in my commute to work. I feel so secure on my Juicy Compact Plus.”

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“I can’t praise this company enough ... customer service is superb and my new electric bike is one of the best purchases I’ve ever made. As a sufferer of Parkinson’s, it’s an absolute delight to be able to go out cycling again.”

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“Got the Juicy Ticket to ease some pain on a longer commute. It is great. Easy to control, fairly light for an e-bike and with just enough power to make the wind bearable. Reasonable battery life - more than the estimates provided means it doesn’t have to be constantly charged. It came fitted with a light and mud guards. The very special thing was the great customer service. David answered any queries by email within minutes! Great bike from a great company.”

Helpful Report

“Happy with the juicy bike good solid model, not been able to use it as much as I would like due to knee operation and wet weather. Things can only get better. Excellent service and prompt delivery.”

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“I recently purchased the new Cronos MTB E bike from Juicy, It’s better than good! I have had numerous high quality MTBs and road bikes in the past and this new E bike out performs them all. It’s rugged, responsive and powerful, all the local steep hills have been conquered with ease plus several gnarly muddy trails. Previously I bought a Juicy Hybrid Sport and my wife bought a Juicy Poco both were excellent bikes. I highly recommend the bikes and the company for its customer care and after sales support.”

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“easy to use, simple to fit battery, great on all surfaces on both flat and steep roads.”

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“after having a mishap with my juicy bike it was sent to New mills to be repaired this was done at a fantastic price and such knowledgeable and helpful staff”

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“Neomouv Lim-Bo. This is a very nice bike, not to heavy for a female. Living in a hilly area my priority was a bike that would take me up those hills, and this bike ticks all the box's. It's powerful up the steepest of hills and runs very quietly-next to silent. I also find it very comfortable. I'm really pleased I went to Juicy Bikes-they were very obliging and helpful, I nether felt under pressure. Thank You team.”

Helpful Report

“Very good bikes and a first rate service. We had a little problem and both the dealer, Tony and Bob went to great trouble to get it sorted out, and we are now delighted with an excellent product. You can buy with confidence, the after sales service is superb and the bike is the electric bike equivalent of a Jag or a Merc.”

Helpful Report

“Brilliant service from Juicy Bike. The staff could not have been more helpful. I love my new Pico and although I initially had a few problems, due entirely to user error, once I had had the bike checked out by a professional I was ready to roll ..... 30+ miles a day, most days and I love every minute and every mile. Thank you Juicy Bike for a brilliant product and exceptional service. One query, as the bike was shipped from Derbyshire and I live in Berkshire, how will the free service work?”

Helpful Report

Thanks for the Review of us Susan - they do help others thinking of where to go to find their own electric bike. We offer either a collection from our own stores in Derbyshire, delivery to your nearest store or your nearest bike shop if we haven't a retailer near you (not the large chains, just good, independent traditional bike shops). All those shops will offer a free service after a couple of months / 200 miles or so. If the bike has been sent direct to you then we can invite you to arrange a service / safety check at any of our existing stockists. Just drop us an email. Great to hear you're enjoying the bike!

“Have had my JUICY BIKE a month now & it's been money well spent ,its been a long time since I rode a bike so the battery certainly helps. At least I don't get tired after a few miles. A big thank you to the guys at JUICY at Disley where I purchase the bike very helpfully.”

Helpful Report

“Just had my first service absolutely free. Have chosen to upgrade to the better computer and on my first ride I have to say I’m impressed. Following this service the bike rides beautifully. Thanks to the guys at New Mills. Buying this bike is one of the best decisions I have made. No regrets at all. Now trying to convince the wife to buy one as well”

Helpful Report

“Due to supply issues, my bike was a few months late, though the representative was very responsive during this period to keep me up to date. Since then, I've had a great time with the bike and my friends are very jealous! I live in a flat only accessible by stairs and have no cycle storage space, so I was originally worried about how easy it would be to fold, and how heavy it was. Thankfully, folding and unfolding is the work of seconds, and though it is quite heavy even I can get it up and down stairs with the (easily removable) battery taken separately. The motor is quite responsive and tackles all but the steepest Bristol hills without either me or it breaking a sweat, though it only kicks in a moment after pedalling is started, so it won't offer any help getting *started* on a hill, so you still need to make sure your gears are right. All things above I think you could probably get from other manufacturers, but little else I've found manages to do that *and* be stylish at the same time! I only have minor issues: the pannier has an elastic clip, but the rack on the bike doesn't have a hook to secure it to. The cable for the front light is very easy to accidentally pull out, which may be a problem come winter. The walk assist speed doesn't seem configurable, and 5km/h is slightly faster than I naturally walk. All told, though, it's gotten me back into cycling both for my commute and pleasure despite living in a hilly area, and makes me feel like I'm good at it, and that's all I want!”

Helpful Report

“What a great thing to be able to write a review of an experience and a product that was, and is, fantastic. Bob and Bryn at Juicy Bikes were helpful, charming (in a good way) and incredibly patient with me - someone who is not in the least technical and hasn't ridden a bike for a long, long time. They both made it a pleasurable experience to part with the dosh. The bike itself is everything I wanted from the product - it functions well, does what Juicy Bikes claim it does and also looks really, really stylish. I wouldn't hesitate to recommend Juicy Bikes to anyone looking for cycling with a little less physical effort. They are clearly very proud of their bikes and that enthusiasm, plus the quality of customer service, makes dealing with them a delight. Thank you.”

Helpful Report

“As we live in a remote area of Scotland we were worried about ordering and having to "construct" the bike on delivery, there was no need, the lightweight Compact Plus bike comes folded, extremely well packed & protected. Carefully removed from box and packaging, all we had to do was unfold and click the bike into upright position, put on pedals (left thread for left pedal) and adjust handle bar tilt, everything else was in place including the rear luggage rack. We were most impressed with the ease of it all and now enjoying cycling again without uphill struggles 😉”

Helpful Report

“After trying the Ticket for a days ride with my daughter. I was very impressed with the bike. The battery is hidden away inside the frame so its not until you get close up that the realise its an eBike. I found the controls easy to use and the battery delivered the power via the rear wheel. Setting the power level for each hill allows you to pedal at your own pace. You still need to pedal but its great with the help on tap you cruise up the hills. The service from the shop at Newtown was first class thank you for experience.”

Helpful Report

“Customer service is on point. Dan is definitely the man and is very kind and easy to talk to. Delivery was as expected with no hiccups. Price is a bit steep but you are paying for some good quality bikes so is justified. Email replies can be slow but be aware they operate on 3 days I believe???? Other then that I couldn’t complain.”

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“Bought a fold-up bike for my wife who is very happy with it so far. We had a small problem but with a quick phone call was sorted out without any hassle. Great service Highly recommend Many thanks”

Helpful Report

Juicy Bike Ltd is rated 4.8 based on 296 reviews