JT Spas Reviews

Name: JT Spas
Rating: 4.19

4.2 Rating 241 Reviews

80 %

of reviewers recommend JT Spas

Company Reviews

Metrics

Info

4.2

Based on 241 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 77%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.4 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Phone:

0330 111 9745

Email:

Sales@JTSpas.co.uk

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient service, good advice, quick delivery. Arif”

Helpful Report

Posted 8 years ago

“Cannot fault the price or delivery. Excellent service.”

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Posted 8 years ago

“Good delivery - excellent product. 2 hours to assemble.”

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Posted 8 years ago

“Easy to order, good communications, products arrived fast and were just as described - good quality and good service!”

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Posted 8 years ago

“Great sales service, delivery and even a call a couple of weeks later to check all ok.”

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Posted 8 years ago

“Many thanks for a quality product very well presented. Though a long time since supply ( which was very prompt) I have actually fitted the tap today. In itself it was very simple but I had to change the pipework as the previous one was entirely different. In all a very pleasing purchase at a great price.”

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Posted 8 years ago

“Very good service and very helpful.”

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Posted 8 years ago

“Great value , service and quick delivery”

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Posted 8 years ago

“Excellent service, price and fast delivery.”

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Posted 8 years ago

“Not sure about the negative reviews but speaking for myself and the service I recieved from this company, I can only praise them. I ordered a shower bath, a screen, a shower rail and a pop up waste. The items were all delivered on the time I was notified of and all in good condition. I did notice a small crack in the fromt bath panel so I advised the sales office and was told that a replacement would be sent out if I could send them a picture. As it happened the crack was invisible once fitted so a replacement wasn't necessary. Everything is now installed and I am very happy both with the product and the customer service (especially from Colwyn!)”

Helpful Report

Posted 9 years ago

“All though the product I wanted was out of the stock the staff were very helpful in finding an alternative that would work with my Decor.”

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Posted 11 years ago

JT Spas is rated 4.2 based on 241 reviews