Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,563 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,563 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

Write Your review

Tell us how Jon Richard made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I should have been given the option to request these items came in a presentation box. The very same items are for sale in Next in lovely Jon Richard boxes.”

Helpful Report

Posted 1 month ago

“excellent customer service, received a reply from the online team within an hour of reaching out, received a very helpful reply to rectify a delivery issue, customer service team helped reassure my delivery would be processed and received on time. highly recommend. Thankyou very much 5 Star....”

Helpful Report

Posted 1 month ago

“I love these hair decorations but realise that my two granddaughters have long glossy hair and without a clip end they will not hold in. May I return them in exchange for something else from your extensive products please? I have tried to send an email but it is not able to send”

Helpful Report

Posted 1 month ago

“Delighted with the purchase (bracelet). Item exactly as descrives, very prompt delivery (present for a friend). She loves it, will use this site again.”

Helpful Report

Posted 1 month ago

“Absolutely love my purchase i made ❤️ fantastic quality im in love”

Helpful Report

Posted 2 months ago

“Beautiful jewelry, fast delivery, very pleased. Thank you!”

Helpful Report

Posted 2 months ago

“I love my bracelet! It looks just as good as advertised and arrived quickly too.”

Helpful Report

Posted 2 months ago

“Absolutely stunning sets ! Bought 3 now and will be buying more ! Beautiful for a present !”

Helpful Report

Posted 2 months ago

“Do not have pierced ears so options at most places are limited or non existent. Jon Richard are the exception. Another lovely purchase this time.”

Helpful Report

Posted 2 months ago

“Lovely jewellery at a good price.”

Helpful Report

Posted 2 months ago

“Very impressed with the service. Quality and price are excellent. Would recommend”

Helpful Report

Posted 2 months ago

“Lovely gift for my mum, sentimental as its her mum's birthstone in the bracelet. Easy to order, quick delivery. Very happy”

Helpful Report

Posted 2 months ago

“Really happy with the bracelet, looks very nice on. Really good price and quick dispatch 👍”

Helpful Report

Posted 2 months ago

“Love your earrings....the more unusual the better”

Helpful Report

Posted 2 months ago

“Interesting variety”

Helpful Report

Posted 2 months ago

“Great website. Fantastic prices for top quality jewelry.”

Helpful Report

Posted 2 months ago

“Fast delivery, beautiful earring and necklace set.good quality. Thank you.”

Helpful Report

Posted 2 months ago

“Delivery was on time i can't review the product as if is a Christmas pressie but very prompt service and kept informed”

Helpful Report

Posted 2 months ago

“Great communication, quality and delivery time. Thank you”

Helpful Report

Posted 2 months ago

“I love Jon Richards earings always wear them lovely Jane L Sillitoe bubbles74@hotmail.co.uk”

Helpful Report

Posted 2 months ago

Jon Richard is rated 4.4 based on 5,563 reviews