Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,523 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,523 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pleased with the pretty brooch and earrings purchased recently. Good quality items and came quickly in the post.”

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Posted 4 years ago

“Very pretty set. Very good value for money. Extremely comfortable to wear.”

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Posted 4 years ago

“Amazing!!!!! Stunning piece. In love x”

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Posted 4 years ago

“Delighted with my purchase very good quality and value for money”

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Posted 4 years ago

“Very happy with service and my new chain seems to be strong and very good quality”

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Posted 4 years ago

“Very good quality jewellery and the price was amazing compared to how good it looked and the quality. I will definitely be purchasing more items.”

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Posted 4 years ago

“I bought an emerald necklace and earring set. Easy to order...quick delivery. Love this set just the right colour”

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Posted 4 years ago

“My jewellery arrived promptly and was well packaged. I was very pleased with my purchase which was good quality and worth the money.”

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Posted 4 years ago

“Product reasonable value and from date of order to receipt was excellent as needed the bracelet to match another item for a wedding.”

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Posted 4 years ago

“I urgently required some jewellery to wear with my mother of the bride outfit as what I had planned to wear was no longer suitable. Via Google search I came across some lovely sets on the Jon Richard website and decided on a set which included a bracelet. The website was easy to navigate. The delivery was quick The packaging ensured that it was delivered without damage The presentation box was lovely The jewellery is beautiful, of good quality and I would definitely purchase more from this company.”

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Posted 4 years ago

“Very good service, prompt & securely packaged delivery. Delighted with item. Great quality for price.”

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Posted 4 years ago

“Item not received and no help or refund given.”

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Posted 4 years ago

Hi, we’re sorry for this inconvenience. If you contact customerservice@jonrichard.com, they will help to resolve this issue and get your order to you. Thank you, Jon Richard

Posted 4 years ago

“Lovely bracelet but its smaller than i expected”

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Posted 4 years ago

“When the going gets tough, tough people get going. Having a low credit score can actually be a tough experience. My name is Wendy Albee and that was my story some months back, until I met this credit specialist called ROOTKITS CREDIT SPECIALIST who helped me credit score. They didn’t only give me a high credit score of 809 but they also deleted some negative items on my credit report. I owe them gratitude I would like you to check them out on rootkitscreditspecialist @ gmail . com”

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Posted 4 years ago

“Amazing products, fab quality with great price - will look stunning on my bridesmaids xx”

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Posted 4 years ago

“Amazing! Very nice, helpful, will come back again”

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Posted 4 years ago

“I’ve ordered 2 bracelets and their quality is really bad I’m very disappointed”

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Posted 4 years ago

“I ordered a bracelet from you for a wedding I am going to and it was beautiful. It arrived excellently packaged and with fast delivery. I have had bits of jewellery from Jon Richard before and have always been really pleased with my purchases. Thank you.”

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Posted 4 years ago

“very pleased with products”

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Posted 4 years ago

“Loved the necklace but disappointed that it wasn't in a gift box like the matching earrings I purchased from Debenhams. Especially as it was full price and not in the sale.”

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Posted 4 years ago

Jon Richard is rated 4.4 based on 5,523 reviews