Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.38

4.4 Rating 5,291 Reviews

84 %

of reviewers recommend Jon Richard

4.4

Based on 5,291 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful jewellery. Poor customer service. I purchased a necklace as well as earrings and bracelet for a present. The necklace should have been £100 but purchased at £80. The gift box was too small and fell apart on opening. I did email over a week ago and to date have received no response.”

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Posted 1 year ago

“Good website, fast delivery.”

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Posted 1 year ago

“Got 2 sets one direct and one through debenhams and they are both gorgeous”

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Posted 1 year ago

“Bad experience. Ordered earrings online , very bad quality. I’ve bought one pair in Next, ordered second pair for my friend online in your shop. You can see the difference in quality on attached photos. Sent a message to costumer service , no answer for 1 week.”

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Posted 1 year ago

“Came extremely quick and is good quality!”

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Posted 1 year ago

“Jon Richard jewellery has become my go-to gift for special occasions due to its exquisite designs and quality. Each piece exudes elegance, perfect for marking significant moments. With a diverse range of styles, there's always something to suit any taste. Whether it's a birthday, anniversary, or holiday, Jon Richard jewellery consistently impresses and makes every occasion special.”

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Posted 1 year ago

“I received the wrong item and it was for my daughters prom. I then had to return the item and pay my return postage, having already paid for express delivery! I asked for the cost of the return postage to be covered in my item refund and it was not! Ordered the correct item elsewhere and received it correctly and in time for the prom. Won't be buying from here again!”

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Posted 1 year ago

“Prompt delivery, well packaged, good communication.”

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Posted 1 year ago

“I ordered my grandaughter jewellery for her prom absolutely lovely well worth price would definitely recommend this site”

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Posted 1 year ago

“Order bracelet felt very small stones on it sent back bride hair piece was beautiful but not for me”

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Posted 1 year ago

“site is easy to use lots of offers will be back again”

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Posted 1 year ago

“Lovely sparkly jewellery as described. Professional and efficient service. I am very pleased with my purchases.”

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Posted 1 year ago

“Really impressed with quality and value for money, statement pieces that attract compliments everytime I wear”

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Posted 1 year ago

“Beautiful earrings great value would recommend”

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Posted 1 year ago

“I received two odd earrings and emailed over two weeks ago. I have not received a reply from customer services. Very poor and unsatisfactory. These earrings are for my wedding and I have no faith or reason for spending my money with this company again, as they do not seem to want to rectify or even respond to their error.”

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Posted 1 year ago

“The jewellery is very elegant and beautiful.”

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Posted 1 year ago

“Quick delivery”

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Posted 1 year ago

“Loved my jewellery set for my daughter. She will look amazing this will set her bridal look to perfection”

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Posted 1 year ago

“Not happy with the service provided the wrong earrings were sent I repeatedly emailed customer service I had no reply I will never order from them again.”

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Posted 1 year ago

“Stunning Jewellery, at great prices. Quality is good as is quick delivery. Will definitely order again.”

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Posted 1 year ago

Jon Richard is rated 4.4 based on 5,291 reviews