Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,621 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,621 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email
Queries Resolved In	Over A Week

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

Write Your review

Tell us how Jon Richard made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to find item online, easy to order, arrived on time as stated and quality if item excellent. An all round excellent service.”

Helpful Report

Posted 8 years ago

“Ordered 5 items but had to return 3, but the 2 I kept were lovely. 1 bracelet was broken, I bracelet too small for an adults wrist and the lovely pendant had a chain completely knotted. I would order in the future though.”

Helpful Report

Posted 8 years ago

Thank you for your feedback on the bracelet. Great to hear that you were happy with the rest of the order!

Posted 8 years ago

“Gorgeous jewellery very happy Thankyou”

Helpful Report

Posted 8 years ago

“earrings arrived on time and are lovely”

Helpful Report

Posted 8 years ago

“I love the products and the service. Next time I'll buy again !”

Helpful Report

Posted 8 years ago

“Prompt delivery and plenty of items to choose from.”

Helpful Report

Posted 8 years ago

“Excellent quality service, received my order very quick. It was carefully wrapped and packed. Very happy with the service and will be ordering again.”

Helpful Report

Posted 8 years ago

“My quiry was handled promptly”

Helpful Report

Posted 8 years ago

“I love this jewelry! Such pretty things they sell and good quality. I will always buy this jewelry from now on.”

Helpful Report

Posted 8 years ago

“SO SHINY!!!!! took about a week to arrive, nice little blue box and too gorgeous to give away as a gift. Happy birthday to me.”

Helpful Report

Posted 8 years ago

“I love all the accessories I purchased! I'm getting quite addicted to buying here 'cause they're so pretty and affordable.. perfect gifts for people! 😊 one happy customer here...”

Helpful Report

Posted 8 years ago

“Ordered 5 silver Horse brooches as christmas presents but was sent 5 silver butterfly brooches! Hence only 4 stars. Problem rectified quickly and product well presented and value for money.”

Helpful Report

Posted 8 years ago

“Quick delivery and lovely quality goods.”

Helpful Report

Posted 8 years ago

“I ordered a hand chain bracelet and a big diamonte was missing but it was for a christmas present so i had to give it. Really upset that this had happened”

Helpful Report

Posted 8 years ago

Thank you for your feedback. Please contact our customer services on 0161 946 4371 where a member of our team will be happy to assist you in resolving the matter.

Posted 8 years ago

“I ordered some earrings for Christmas. Their website and social media accounts stated order by 19th December using standard delivery or by 21st December using express delivery. I ordered on 18th December and they were supposedly despatched on 19th December, but did not turn up meaning I had to leave someone disappointed at Christmas. I contacted them after Christmas and their pathetic reply was that I would have to wait 7 working days until 1st January (which isn't even 7 working days), today is the 1st January and no surprise that I haven't received them still. I have now asked for a refund and I won't be using their service again. Everything I ordered on 18th December from other sites that promised Christmas delivery managed to get my orders to me in time. I'm extremely disappointed and their customer service representative was less than apologetic too.”

Helpful Report

Posted 8 years ago

I believe this has now been resolved by our customer service team. We apologise for any inconvenience.

Posted 8 years ago

“Wide variety of products Easy to order from and quick delivery”

Helpful Report

Posted 8 years ago

“Excellent customer service”

Helpful Report

Posted 8 years ago

“Very nice item, good price & quick delivery. Would use this site again.”

Helpful Report

Posted 8 years ago

“Items of great condition and good value. Top quality. All arrived quickly in the post. Thank you”

Helpful Report

Posted 8 years ago

“Everything was like the picture and better, and good value in the sale”

Helpful Report

Posted 8 years ago

Jon Richard is rated 4.4 based on 5,621 reviews