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John And Ginger Reviews

4.8 Rating 1,902 Reviews
95 %
of reviewers recommend John And Ginger
4.8
Based on 1,902 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read John And Ginger Reviews

About John And Ginger:

We are a beauty salon with an online store. A family run business that has been established for over 20 years, and we have a wealth of experience within the beauty industry, making us the best at what we do.

Our passion for beauty means that our staff are all trained to a high standard. Authorised stockists of all the brands within our collection and our skin care experts are always on hand to give you advise, making sure you are selecting products that are right for you.

Our beauty buyer Alex carefully selects brands from all over the world, making sure that they deliver the best results, from cosmeceuticals and aromatherapy products to organic beauty ranges.

Visit Website

Phone:

01273249466

Email:

customercare@johnandginger.co.uk

Location:

Unit D, 132-134 Albion Street,
Southwick
West Sussex
BN42 4DP

Excellent & quick service as usual.
Helpful Report
Posted 4 years ago
Product in stock when many other online retailers have been out for months. Best price point I could find conpared to other companies. Would definitely use site again, Fast delivery & free samples 🙂
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Posted 4 years ago
Good company, my delivery this time was faster than the first time I purchased this product.
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Posted 4 years ago
I have been buying Dermalogica products from John and Ginger for many years and their service has always been very quick and efficient. Their staff are always very helpful and friendly. Thank you John and Ginger
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Posted 4 years ago
Good price and fast delivery
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Posted 4 years ago
Perfect product's. Fast delivery. Will buy again. Thanks
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Posted 4 years ago
I love John and Ginger! ❤️ Cannot praise them enough for their excellent products, competitive prices lots of bonuses & they do everything they can to help and advise you in the friendliest & welcoming way. It's a pleasure to do business with them. Thank you John & Ginger! 🥰
Helpful Report
Posted 4 years ago
Very good product and good communication with seller.
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Posted 4 years ago
Well packaged products delivered quickly.
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Posted 4 years ago
Order always arrives super quick! Great service, highly recommend.
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Posted 4 years ago
Thank you for your message. I would be very pleased if you could let me know when you have the liposomes hand oil back in stock. It seems to be unavailable every where. I am very pleased with your services and will always try to purchase from you. Your Faithfully Maureen Orman
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Posted 4 years ago
Excellent communication! Fast delivery, and excellent product
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Posted 4 years ago
Easy ordering, quick delivery service and great that you are offered free samples so you can try before you buy. Love the selection of products . John & Ginger is always my go to place.
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Posted 4 years ago
Very pleased with the service
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Posted 4 years ago
Well I could not negotiate your offer of 3 free samples and ended up paying additional money for items I really did not want and no free samples ! So not good really !
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Posted 4 years ago
Dear Customer, our system give 3 free samples to customers that Sign In to their accounts before they place their order and then charges for any extra samples added after 3. Customers who sign in also get free UK delivery on any amount spent on Kure Bazaar and other brands. Also, free UK delivery across the whole range if you spend £30 or more on any brand anyway. When you sign in you get bonus points added to your account that you can redeem in vouchers afterwards, you get a lot of benefits by signing in to your account with us. All of this is done automatically, if you're having any problems, please contact us before placing your order by phone, email or live chat. We can help you to get all your benefits straight away, when you let us know. We can see that you have an account with us, so we've refunded the cost of your samples. Please sign in before placing any orders in the future and if something is not quite right, please contact us, so we can help you. Many thanks for your feedback.
Posted 4 years ago
prompt delivery
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Posted 4 years ago
Arrive quickly, packaged well.
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Posted 4 years ago
Very professional. And very friendly . I will definitely use the. Again. And I will tell my friends a aunt the .
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Posted 4 years ago
Always had excellent service and quick delivery
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Posted 4 years ago
Good prices, especially with discount code. My order arrived in just a few days, so can't fault the service it was excellent. Very happy to receive free gifts and samples too! Highly recommended.
Helpful Report
Posted 4 years ago
John And Ginger is rated 4.8 based on 1,902 reviews