John And Ginger Reviews

Name: John And Ginger
Address: 2 Highdown House, 11 Cecil Pashley Way, Shoreham-by-sea, West Sussex
Rating: 4.81

4.8 Rating 1,856 Reviews

95 %

of reviewers recommend John And Ginger

4.8

Based on 1,856 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About John And Ginger:

We are a beauty salon with an online store. A family run business that has been established for over 20 years, and we have a wealth of experience within the beauty industry, making us the best at what we do.

Our passion for beauty means that our staff are all trained to a high standard. Authorised stockists of all the brands within our collection and our skin care experts are always on hand to give you advise, making sure you are selecting products that are right for you.

Our beauty buyer Alex carefully selects brands from all over the world, making sure that they deliver the best results, from cosmeceuticals and aromatherapy products to organic beauty ranges.

Visit Website

Phone:

01273249466

Email:

customercare@johnandginger.co.uk

Location:

2 Highdown House,
11 Cecil Pashley Way,
Shoreham-by-sea
West Sussex
BN43 5PB

John And Ginger 5 star review on 23rd July 2024

Karen Catania

John And Ginger 5 star review on 4th November 2021

Izolda Novicka

John And Ginger 5 star review on 11th February 2021

Rachel Chung

Anonymous

Anonymous // 01/01/2019

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“Came on time and pleased with product.”

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Posted 4 years ago

“incredibly helpfu. After I ordered the wrong product, absolutly no problem, within 24 hours of my sending back the product, the right one was on the way! Thanks for excellent service and prices!”

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Posted 4 years ago

“Very fast delivery and very happy with my products”

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Posted 4 years ago

“Fast delivery and great product, thank you!”

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Posted 4 years ago

“Very impressed with competitive price and speedy delivery with all items delivered together”

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Posted 4 years ago

“No hesitation in recommending John & Ginger, so pleased with my purchase and came so quickly, many thanks.”

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Posted 4 years ago

“I have been buying from John and Ginger for a number of years. It was difficult to find what I wanted here at home, but the range on their website is brilliant. I live overseas and the process is so easy and delivery times reliable. So glad I found them!”

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Posted 4 years ago

“The website was easy to use. Despatch was very prompt and items arrived nicely presented.”

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Posted 4 years ago

“The product arrived earlier than I thought . Lovely.”

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Posted 4 years ago

“I orders 3 items - 2 of which I am happy with - hence the 2 stars. The third item was obviously not up to standard and I got fobbed off with a reply to my email telling me that the manufacturer has yet to update their product details. Really poor customer service.”

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Posted 4 years ago

Dear Customer, we're an official stockist of all our brands, all the information, ingredients and product updates come directly from the brands themselves. We cannot create, add, change or update any product details or ingredients ourselves as you might appreciate. We've already given you an answer by email, the product has changed from clear to white and apart from that it's the "same" and it's as safe to use as it's always been. This was also the answer from the brand. That's all the info we could have, if you'd prefer to send the product back to us, please contact customer care and we will help you further. Many thanks.

Posted 4 years ago

“Good communication and easy website and plenty of offers”

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Posted 4 years ago

“Been using John & Ginger for years. Always the best price for my Dermalogica products. Will contnue to use as great range, service and love the samples!”

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Posted 4 years ago

“Very impressed with this company. Product packaged and presented very nicely. Will definitely purchase from again”

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Posted 4 years ago

“Brilliant service!”

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Posted 4 years ago

“Excellent service, promt delivery. Thanks.”

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Posted 4 years ago

“Very quick delivery and received a free item that I didn’t request with was perfect for me to use!”

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Posted 4 years ago

“Parfait Good product”

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Posted 4 years ago

“My first time of ordering from John & Ginger , very impressed will use again”

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Posted 4 years ago

“very good service”

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Posted 4 years ago

“Alway good value and customer service is next to none!”

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Posted 4 years ago

John And Ginger is rated 4.8 based on 1,856 reviews