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John And Ginger Reviews

4.8 Rating 1,966 Reviews
96 %
of reviewers recommend John And Ginger
4.8
Based on 1,966 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read John And Ginger Reviews

About John And Ginger:

We are a beauty salon with an online store. A family run business that has been established for over 20 years, and we have a wealth of experience within the beauty industry, making us the best at what we do.

Our passion for beauty means that our staff are all trained to a high standard. Authorised stockists of all the brands within our collection and our skin care experts are always on hand to give you advise, making sure you are selecting products that are right for you.

Our beauty buyer Alex carefully selects brands from all over the world, making sure that they deliver the best results, from cosmeceuticals and aromatherapy products to organic beauty ranges.

Visit Website

Phone:

01273249466

Email:

customercare@johnandginger.co.uk

Location:

Unit D, 132-134 Albion Street,
Southwick
West Sussex
BN42 4DP

After an initial error in delivery, I am happy to say that the service received was second to none and the correct delivery was made with no fuss and made easy to return the wrong item with a return label at no cost to me.
Helpful Report
Posted 4 years ago
Great store to buy from, really good website and huge range of products to choose from. Loads of information on all products available. Very quick delivery and free when you order above a certain amount. You are always offered free samples so you can try before you buy which is great and always available for advice o products . I will always shop here safe and secure. Love it.
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Posted 4 years ago
Spoke on phone for advice and it was very helpful
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Posted 4 years ago
Very happy with my cream and service
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Posted 4 years ago
Enjoy supporting small family companies
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Posted 4 years ago
All my products are perfect.
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Posted 4 years ago
Very good quality of cosmetics !
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Posted 4 years ago
I have to buy my products from Uk to post to Australia. The package was delivered quickly and purchasing was simple.
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Posted 4 years ago
A fantastic customer support team on hand to give really helpful and informative advice about products. This is now my go to company for any beauty products.
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Posted 4 years ago
Brilliant product fast delivery excellent thanks
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Posted 4 years ago
Execellent range of products, promptly delivered.
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Posted 4 years ago
Excellent prompt delivery, but the box package was unnecessarily bulky - please look to packaging for single items that will fit through the letter box.
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Posted 4 years ago
Excellent phone service from Amelia.
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Posted 4 years ago
Delivery Fast - 2 Days! Didn’t get the free samples though. Website easy to navigate. Very happy customer, so I won’t remove any stars for missing 3 free samples
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Posted 4 years ago
A great company. Always helpful when I need advise. Friendly and knowledgeable.
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Posted 4 years ago
So easy to use and love the way my hair looks
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Posted 4 years ago
I have never previously had any issues with J & G and would happily recommend them. Unfortunately I have only received half of my most recent order and therefore cannot provide a review of the majority of items listed. The first parcel (containing the Karin Herzog products) arrived promptly.
Helpful Report
Posted 4 years ago
I still haven’t received my order yet . If it’s not delivered in the next few days, I will ask for a refund
Helpful Report
Posted 4 years ago
Dear International Customer, your order was despatched straight away and it was received by the Pakistan mail services just a couple of days after. The delivery company has said that the continued effects of the Corona Virus in your country postal network mean that all their parcels will take longer than usual. Apologies for the delay, unfortunately, we need to wait for your country mail network to catch up with their demand, hopefully, it won't be long at all. Customer care will send you an email with more information and contact the delivery company. We hope you understand that this was something that we couldn't prevent. Many thanks for your feedback and your patience. Kind regards, John & Ginger
Posted 4 years ago
Great service, available for telephone orders as not very tech savvy
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Posted 4 years ago
I found this company on line during the pandemic for buying the face washes and creams I like to use. John & Ginger proved to be a godsend. The service is good, they have a great variety of products to purchase, and they send you free samples. to try. I would highly recommend them,
Helpful Report
Posted 4 years ago
John And Ginger is rated 4.8 based on 1,966 reviews