Joe & Seph's Reviews

Name: Joe & Seph's
Address: 3 Willen Field Road, LONDON, London Borough of Brent
Rating: 4.57

4.6 Rating 5,925 Reviews

89 %

of reviewers recommend Joe & Seph's

4.6

Based on 5,925 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Joe & Seph's 5 star review on 2nd September 2025

161

Anonymous

Anonymous // 01/01/2019

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“did not arrive ??”

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Posted 3 years ago

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Hi Philip, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“Ordering and dispatch was quick and easy. I live their popcorn so I was pleased it arrived in a timely manner ☺️”

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Posted 3 years ago

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Hi Lisa, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 3 years ago

“Great popcorn and great flavours every time”

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Posted 3 years ago

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Hi Mr Steven, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 3 years ago

“I didn't receive my order despite emailing to ask for an update. Very poor.”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“Really delicious, authentic tasting flavours. The pumpkin popcorn in particular had a lovely balance of flavours and was my favourite of the ones I tried. Glad I discovered this company and would definitely recommend them”

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Posted 3 years ago

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Hi Verona, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 3 years ago

“Delivered on time. I am looking forward to enjoying these wonderful new flavours on a special occasion as your products are special.”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Tatjana, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 3 years ago

“Best tasting popcorn I've ever had”

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Posted 3 years ago

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Hi Lottie, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 3 years ago

“Item never arrived.”

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Posted 3 years ago

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Hi Valori, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“Delicious flavours, a real treat!”

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Posted 3 years ago

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Hi Flo, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 3 years ago

“If I'd received it I could review it but it was despatched a week ago and still hasn't arrived.”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Helen, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“Absolutely lovely popcorn, best ever👍”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Louise, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 3 years ago

“I have tried to email - I still havnt received my order so I cannot write a review of a product that I dont have....”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Jenny, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“Great deal via Vodafone ordered mint as extra and so glad I did!!!”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Suzanne, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 3 years ago

“Easy to order but order never arrived, I have ordered before with no problem, very disappointed this time”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Susan, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“I ordered the Halloween Bundle I loved the Salted Caramel, went down very well, and would be my main purchase. The Pumpkin spice was nice, too much Cinnamon for our taste The Caramel and White Chocolate was nice, only as a treat”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Juweriyah, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 3 years ago

“1st time buyer and Order arrived Late. But the company dealt with my enquiry and I was kept up to date . Not put off and ordered more”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Justin, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we have addressed your concern. J&S 🍿🎩

Posted 3 years ago

“Amazed by the variety of flavours. I had white chocolate, salted caramel and pumpkin spice. Pleasantly surprised. I love popcorn and these tasted amazing. Will be back!”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Ellie, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 3 years ago

“Really lovely treat, just a bit different. Wondering if it could be more sustainably packaged though.”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Nikki, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 3 years ago

“Fast delivery, excellent customer service and the popcorn tastes fantastic! It’s clearly made well and the flavour profiles are so delicious. I’ll definitely be ordering again :)”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Eva, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 3 years ago

“Love how there are always new flavours to try, love the savoury options but also peanut butter choc one, they make great gifts too 😀”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Rebecca, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 3 years ago

Joe & Seph's is rated 4.6 based on 5,925 reviews