Joe & Seph's Reviews

Name: Joe & Seph's
Address: 3 Willen Field Road, LONDON, London Borough of Brent
Rating: 4.57

4.6 Rating 5,925 Reviews

89 %

of reviewers recommend Joe & Seph's

4.6

Based on 5,925 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Joe & Seph's 5 star review on 2nd September 2025

161

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best popcorn ever! Especially liked the pumpkin flavour.”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Barbara, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 3 years ago

“Unfortunately I did not receive my order 😩”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Melissa, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“I cannot review as I did not receive them”

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Posted 3 years ago

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Hi Yvonne, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“I would love to review your popcorn but unfortunately it never turned up!”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Philip, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“I have not received my order can you look into this”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Mrs P, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“Thanks for the email but I’m yet to receive the item ,I got an email stating it was dispatched on the 27th but nothing as of yet .”

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Posted 3 years ago

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Hi Latoya, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“I haven't received my order yet but it is possibly down to Royal mail strikes so l will wait a while😊”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Diane, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“Unfortunately, I am yet to receive my parcel. Nothing has come for me just yet.”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Andrew, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“Order 870720 has not yet been received. All of your emails have prefix norepinephrine, so please advise”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Catherine, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“I got an email saying my order had been dispatched on Thurs 27th October but I still havn't received it.”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Kerry, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“I have to admit that I have not eaten any popcorn for a long time, Joe & Seph's was the best way of trying popcorn again.😋”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Stephen, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 3 years ago

“never received it”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Daniel, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“Absolutely lovely, melted in the mouth, both kids and I loved them!”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 3 years ago

“Did not receive item. This is the 2nd time this has happened to me when purchasing from this company.”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Tony, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“Still no popcorn”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Giselle, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“Item has not arrived”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi G, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“Item never arrived, no refund !”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Glen, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“I still haven't received my package and despite sending an email had no reply.”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Sharon, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“It's been a few weeks and still haven't arrived”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Nicole, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

“Order dispatched 25/10, now 7/11, not received popcorn. Sad times, no more ordering Joe and Sephs”

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Posted 3 years ago

$Read Joe & Seph\'s Reviews$

Hi Robin, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 3 years ago

Joe & Seph's is rated 4.6 based on 5,925 reviews