Joe & Seph's Reviews

Name: Joe & Seph's
Address: 3 Willen Field Road, LONDON, London Borough of Brent
Rating: 4.57

4.6 Rating 5,844 Reviews

89 %

of reviewers recommend Joe & Seph's

4.6

Based on 5,844 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Joe & Seph's 5 star review on 15th May 2025

160

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have not received my order yet?”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Ashley, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“I never received anything which is incredibly frustrating. Appreciate that's more than likely the fault of Royal Mail but I'd appreciate a refund on my postage if I'm not going to get anything please.”

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Posted 2 years ago

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Hi Rob, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Never arrived,still trying to get a refund,sent emails and called twice so far.”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Sharon, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Unfortunately, did not receive order”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Tracey, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Please note that I haven’t received my recent order. 😥”

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Posted 2 years ago

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Hi John-Paul, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Unfortunately my order has not arrived, dispatched on 28/10, now 4/11 with a delivery time of 2-3 days.”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Luke, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Parcel has not arrived. And cannot find an email address.”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Mrs Cornwell, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Great service, fantastic flavours and good value”

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Posted 2 years ago

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Hi Robert, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 2 years ago

“Still haven't received it yet, ordered it last week”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“We really enjoyed this popcorn. Had the pumpkin spice for Halloween.”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Cheryl, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 2 years ago

“Still hasn't arrived 😞”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi M J, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Hi Joe and Steph my popcorn’s still have not arrived ☹️ so I’m unable to comment!!”

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Posted 2 years ago

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Hi Lola, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Not received order?”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Mrs G, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“I love your Popcorn, however the pumpkin one flavour was nice, but it felt a bit style to the crunch, as if it had been slightly exposed. However, other packs were the yummy standard I know your product to be.”

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Posted 2 years ago

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Hi Marie, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? J&S 🍿🎩

Posted 2 years ago

“My order did not arrive.”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Arij, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“The best popcorn I’ve ever had, I don’t know how they get it so … popped? But it’s amazing. So much flavour too!”

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Posted 2 years ago

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Hi Lucy, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 2 years ago

“My Order never arrived”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“I haven’t received my order yet I am still waiting for the delivery I wonder why is it delayed. Please can u investigate. Thanks”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Jalil, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 2 years ago

“Very well and nicely flavored, i like the type and quality of popcorn they sell. Ordered twice and its was such a yummy treat, joe & seph did NOT disappoint.”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 2 years ago

“Great product.”

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Posted 2 years ago

$Read Joe & Seph\'s Reviews$

Hi Jackie, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 2 years ago

Joe & Seph's is rated 4.6 based on 5,844 reviews